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Hotel Aqueronte

3.0 star property

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Photo gallery for Hotel Aqueronte

Daily cooked-to-order breakfast (MXN 150 per person)
Deluxe Room, Jetted Tub | Free WiFi
Lobby
Hallway
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
$72
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Carretera Federal Mexico Cuautla No. 20B, Col. Las Palmas Hacienda, Ixtapaluca, MEX, 56535
  • Autódromo Hermanos Rodríguez
    ‪29 min drive‬
  • GNP Seguros Stadium
    ‪29 min drive‬
  • Sports Palace Dome
    ‪29 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Free WiFi

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, Jetted Tub

Deluxe Room, Jetted Tub | Free WiFi

Deluxe Room, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Aqueronte

3-star Ixtapaluca hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Hotel Aqueronte offers 51 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Ixtapaluca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This Ixtapaluca hotel also offers a terrace, room service (during limited hours), and discounted use of a nearby fitness facility. Complimentary self parking is available on site.

Hotel Aqueronte has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 10 AM and noon.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 10:00 AM to noon for a fee: MXN 150 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Aqueronte Ixtapaluca
Aqueronte Ixtapaluca
Hotel Aqueronte Hotel
Hotel Aqueronte Ixtapaluca
Hotel Aqueronte Hotel Ixtapaluca

Hotel Aqueronte Reviews

Reviews

6.0
Rating 10 - Excellent. 10 out of 58 reviews
Rating 8 - Good. 12 out of 58 reviews
Rating 6 - Okay. 11 out of 58 reviews
Rating 4 - Poor. 15 out of 58 reviews
Rating 2 - Terrible. 10 out of 58 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ruth

Stayed 1 night in Mar 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near restaurants and shops

Great hotel, exceeding our expectations after reading some of the negative reviews. We’re cyclists from Australia and found the staff welcoming and friendly. The room was spacious, had extra blankets and plenty of water bottles. A few restaurants nearby as the hotel restaurant is no longer open. We enjoyed our stay !
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Moises, milpitas

Stayed 1 night in Sep 2023

4/10 Poor

Jorge

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The only good thing about our stay was that the hotel staff did a good job at cleaning our rooms. The elevator broke and it was down for two days - they stuck us on the 4FL and my elderly parents and I had to walk the stairs. The Room service that they advertised to order foos was non-existent. They did not answer the phones. The wifi went out for about 3 days of our total stay which I needed to utilize for work (The reason I chose that hotel) I will definitely not be staying there again on my return visit to Ixtapaluca.
Stayed 4 nights in Jul 2023

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service
I was actually disappointed that there was only 2 outlets, one in the restroom and the other one on the wall for the TV
Stayed 4 nights in Jun 2022

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was fine but needs to be cleaner, it´s the only option in the zone
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Bastante bien, un poco descuidado y una limpieza básica (había un poco de cabello)
Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The price is to high Looks like a hotel de 4 stars But is a hotel of 2 stars Im not recomend
Stayed 1 night in May 2019

8/10 Good

Angel D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

2/10 Terrible

Dolores

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a hotel this is a motel

Lost our reservations we had to call expedia so they could honor our reservations. Location of hotel is in a dark place. The lock on the sliding door broken. The window in the bathroom broken. Bed hard as a rock. We had a bad experience would not recommend ñ

10/10 Excellent

AMM

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien, el único detalle es que la persona que nos recibió en el estacionamiento se mostró
Stayed 1 night in Mar 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hace falta aunque sea un ventilador y modernizar las habitaciones, pero cumple bien su propósito y pues es la mejor opción en Ixtapaluca, además es bastante céntrico.
Stayed 1 night in Mar 2025

6/10 Okay

MARCela

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es un motel no es hotel !
Stayed 1 night in Feb 2025

4/10 Poor

Ruben

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

No tiene relacion con el precio

Muy mal la atencion y no tenian restaurante lara la cena, tampoco medieron cobija y la temperaura bajo mucho en la noche
Stayed 1 night in Nov 2024

10/10 Excellent

HECTOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Nov 2024

2/10 Terrible

adriana

Disliked: Cleanliness, staff & service, property conditions & facilities
No deberian poner hoteles de paso como si fueran hoteles tradicionales
Stayed 1 night in Oct 2024

4/10 Poor

Ruben

I liked that is close to Chalco. The bed didn’t have blankets nor closets.
Stayed 3 nights in Sep 2024

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un motel y es una porquería no te lo recomiendo

Lo primero es que es un motel, luego te cobran por pagar con tarjeta, las fotos no corresponden a la publicación, mal servicio, no me mandaron la factura, abandone la estancia al día siguiente (lo preferí) jamás imaginé que @hoteles.com ofreciera estos locales que son motel.
Stayed 2 nights in Dec 2023

2/10 Terrible

lucia margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
mal lugar
Stayed 1 night in Oct 2023

6/10 Okay

LAURA IVETTE

Business traveler
Liked: Cleanliness, staff & service
El personal muy amable le tema fue que fui 4 dias y 2 no hubo internet lo cual como iba en tema de trabajo me afecto
Stayed 4 nights in Aug 2023

4/10 Poor

Angel Martin

Stayed 5 nights in Nov 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service

Solo para unas horas

No se veía ningún canal en la tv. El cerrojo del cuarto muy inseguro, las toallas y las fundas de las almohadas se veían sucias. Muy ruidoso.
Stayed 1 night in Aug 2022

10/10 Excellent

María del Carmen

Stayed 1 night in Jul 2022

6/10 Okay

Marco Aurelio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022