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Hotel Jackson

4.0 star property

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Photo gallery for Hotel Jackson

Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Interior
Pool
Premium Room, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • Laundry

Explore the area

Map
120 North Glenwood Street, Jackson, WY, 83001
  • Jackson Hole Historical Society and Museum
    ‪1 min walk‬
  • Jackson Hole Playhouse
    ‪1 min walk‬
  • Jackson Town Square
    ‪2 min walk‬
  • Jackson Hole, WY (JAC)
    ‪13 min drive‬

Room options

View all photos for Superior Double Queen Room

Superior Double Queen Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Queen Room

  • 441 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, Balcony

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior King Room

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium King Room

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 450 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Double Queen Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Double Queen Room

  • 450 sq ft
  • Sleeps 3
  • 2 Queen Beds

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Exterior

The Cloudveil, Autograph Collection

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (86)
The price is $636
per night
$754 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Hotel Jackson

4-star hotel in Downtown Jackson
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include a 24-hour business center, a hot tub, and valet parking.
Hotel Jackson offers 55 accommodations with fireplaces and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Jackson features a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

A 24-hour business center is on site at this 4-star property. Event facilities measuring 1000 square feet (93 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Hotel Jackson is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
FIGS - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, French, Hungarian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • Area shuttle up to 2 mi
  • Ski shuttle nearby
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • FIGS

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Helicopter/airplane tours
  • Library
  • Ski passes
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • In a nature reserve
  • In the mountains
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 2 and April 14.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 30 per person
  • Covered valet parking fee: USD 30.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Jackson
Hotel Jackson Jackson Hole, WY
Hotel Jackson Hotel
Hotel Jackson Jackson
Hotel Jackson Hotel Jackson

Hotel Jackson Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 266 out of 303 reviews
Rating 8 - Good. 29 out of 303 reviews
Rating 6 - Okay. 5 out of 303 reviews
Rating 4 - Poor. 3 out of 303 reviews
Rating 2 - Terrible. 0 out of 303 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katie, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Jackson was AMAZING! The staff were overly accommodating, every time I needed something they went above & beyond to help. The hotel itself is beautiful & clean and so close to everything. It's definitely has the Jackson Hole charm.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and location are great. However the dumpsters start getting emptied at about 4am, then our TV didn’t work 90% of the time we were there. But the technician was very polite and was able to help some
Stayed 2 nights in Oct 2024

10/10 Excellent

William, Bradenton

Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

R. Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and easy access to town. East exit to Grand Teton and Yellowstone. Staff made everything perfect. Thank You.
Stayed 4 nights in Sep 2024

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Jackson met and exceeded our ecxpectations. Located just blocks from the main square, restaurants and shopping. Very clean and comfortable rooms and the friendliest staff. Book a stay, you won’t be disappointed.
Stayed 2 nights in Aug 2024

8/10 Good

Maria Manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Room was great (though not much of a view).
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted right away outside the hotel after completing the pre check in. All the staff were excellent. It felt like a family run hotel. Issa at the bar had an amazing personality and we missed him on our last night there. The hotel is conveniently located to many restaurants and shops. In addition the restaurant in the hotel had delicious cuisine
Stayed 3 nights in Aug 2024

10/10 Excellent

Alvaro

Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Richard, San Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really amazing boutique hotel in the heart of Jackson. Lovely beds and bedding, great service all around. Turn down service even which is few and far between these days. Very enjoyable stay.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced
The property is lovely and very convenient to everything downtown. The rooms are nice but the price is really high for what you get. I would explore other options for my next trip.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kim, Clemson

Traveled with family
Sutton, our Valet attendant was very friendly and helped with dinner suggestions. Great location, beautiful, clean hotel. Modern, yet Wyoming chic. Loved the turn down chocolates every night. Loved all the attention to detail! Great vacation!
Stayed 3 nights in Jul 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfortable but expensive
Hotel Jackson is located right in the center of the little town of Jackson but just off the main road. It’s quiet, comfortable, the rooms are decently sized and everything is very clean. The soundproofing with the corridor isn’t perfect but our room was on the third floor and we were not bothered by any noise at night or very early in the morning. The restaurant at the hotel Figs is decent but the breakfast are a little lackluster. However there are several options nearby for breakfast. The staff was polite and very helpful and the housekeeping service always did a excellent job. There’s honestly little to fault with this hotel, the only real issue is that it’s in my opinion overly pricey. Jackson is by definition a tourist town and things get expensive but the rate with taxes at over 750 USD a night is excessive for what it’s offering.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch in everything. Great Food.
Stayed 1 night in Jun 2024

10/10 Excellent

cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay - I would suggest they review their linens, comforter, blanket situation At this level these should be updated and not worn thin etc.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Absolutely amazing place to stay. Everything felt very well done.
Stayed 5 nights in May 2024

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay
Stayed 1 night in May 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Hannah

Stayed 1 night in Jun 2024