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The Cloudveil, Autograph Collection

4.0 star property

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Photo gallery for The Cloudveil, Autograph Collection

Hiking
Premium bedding, down comforters, in-room safe, laptop workspace
Property amenity
55-inch flat-screen TV with cable channels, TV
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Laundry

Explore the area

Map
112 CENTER STREET, Jackson, WY, 83001
  • Jackson Town Square
    ‪1 min walk‬
  • Million Dollar Cowboy Bar
    ‪2 min walk‬
  • Teton County-Jackson Recreation Center
    ‪3 min walk‬
  • Jackson Hole, WY (JAC)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 55-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Balcony

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

55-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

55-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, laptop workspace

Junior Suite, 1 King Bed

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking, Fireplace

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, View

Premium bedding, down comforters, in-room safe, laptop workspace

Premier Room, 2 Queen Beds, View

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, View

Premium bedding, down comforters, in-room safe, laptop workspace

Premier Room, 1 King Bed, View

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Fireplace (Hearing Accessible)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Fireplace (Hearing Accessible)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, laptop workspace

Premier Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Fireplace, View

55-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Fireplace, View

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed

55-inch flat-screen TV with cable channels, TV

Premier Suite, 1 King Bed with Sofa bed

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Cloudveil, Autograph Collection

4-star hotel in Downtown Jackson
Take a dip in The Cloudveil, Autograph Collection's an outdoor pool, dine at the restaurant, or hop on the free ski shuttle and hit the slopes. Housekeeping is available on request.
The Cloudveil, Autograph Collection offers 96 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the snow, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, which include a 24-hour fitness center. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. The Cloudveil, Autograph Collection helps provide the perfect ski vacation with ski storage and ski passes.

The hotel offers a restaurant. Wireless Internet access is complimentary. Onsite parking is available (surcharge), along with a car charging station.

The Cloudveil, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
The Bistro - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free ski shuttle
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 6 to 35 for adults and USD 6 to 35 for children
  • A restaurant
  • Private picnics

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Helicopter/airplane tours
  • Outdoor pool
  • Ski passes
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Bonvoy App mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 48 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 for adults, and USD 6 to 35 for children
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Cloudveil Autograph Collection
The Cloudveil, Autograph Collection Hotel
The Cloudveil, Autograph Collection Jackson
The Cloudveil, Autograph Collection Hotel Jackson

The Cloudveil, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 86 reviews
Rating 8 - Good. 11 out of 86 reviews
Rating 6 - Okay. 1 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 3 out of 86 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kari

Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia, Spotswood

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel conveniently located to town for dining & shopping.
Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every thing about it. Locations, amenities, walkable to restaurants, shopping, activities.
Stayed 7 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place in Jackson.
Stayed 3 nights in Jul 2024

6/10 Okay

Elke, Vero Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very expensive for the room size/first floor rooms are glass wall facing the sidewalk…need to shut curtains all day…no sunlight/no view…great location
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt Hollow, Something Is Off
Nice hotel, great aesthetic; service was fine, but felt selective. Didn’t allow an hour later checkout. Hotel restaurant is overpriced, but the food is adequate.
Stayed 2 nights in Jun 2024

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to come back
The Cloudveil is a high-end luxury hotel in the heart of Jackson. Its central location is walkable to amazing restaurants, art galleries and gift shops. The staff was kind, knowledgeable and professional. We did not rent a car while in Jackson. We used a local car service from the airport and the hotel’s town car (Range Rover Defender) for trips to the rodeo and Snow King. The lobby is very relaxing, expertly decorated and equipped with games. I am a T1D and the hotel provided a medical refrigerator for my insulin. There were also complimentary snacks in the pantry that put my mind at ease in case of a low blood sugar and I was out of my snacks. My husband enjoyed the Happy Hour at The Bistro and their Old Fashions. We would absolutely stay here again.
Stayed 5 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Stayed 4 nights in Nov 2023

2/10 Terrible

Mitch

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not good
Paper thin walls. We were up all night and could hear people in the next room. Why would you put the coffee away at 7am???
Stayed 1 night in Jan 2024

10/10 Excellent

marianne

Stayed 2 nights in Dec 2023

10/10 Excellent

elizabeth, knoxville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely in every way....the staff is excellent, friendly and service minded. The property is phenomenal. The rooms fabulous...the bed...extra comfy. All the extras and details ...fantastic!!
Stayed 1 night in Nov 2023

10/10 Excellent

Greg

Stayed 1 night in Nov 2023

10/10 Excellent

Zachary

Stayed 1 night in Oct 2023

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location , staff was helpful and attentive
Stayed 3 nights in Oct 2023

8/10 Good

Jane

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely lobby, felt overpriced.
Overall I appreciate the decor and style of the hotel. For the price I expected more, it felt as though they did the bare minimum. The housekeeping did a great job. Just wish I’d didn’t feel like I was being milked for every penny.
Stayed 4 nights in Oct 2023

10/10 Excellent

Gregg, Haverford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Can’t wait to come back.
Stayed 4 nights in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
We had an amazing stay. Gorgeous hotel, amazing lobby, accommodating and friendly staff and steps from the town square. A must stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely hotel, right in the center of Jackson with lots to see and do around the hotel. Staff is great, we found free parking behind the hotel. Although Valet is of course also available. There is a nice roof top bar with great views.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Boris, augusta

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t say enough great things about this hotel and it’s location
Stayed 1 night in May 2023

10/10 Excellent

Elva

Stayed 1 night in May 2023