2/10 Terrible
James
Nov 12, 2024
I will be very reluctant to use Expedia or Best Western again due to their zero refund on cancellation policy. Even though I knew a month in advance that I would not be able to make this trip, the damage was done, the $400 bill was non-refundable, and the continuous hounding for a review finally prompted me to write this. I know there is "trip insurance," but I've always felt like this is a scam to layer another expense onto an anxious traveler's trip. I still won't purchase the insurance, but I'll probably never book with Best Western again. Sorry.
James
Stayed 5 nights in Nov 2024