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Candlewood Suites Jackson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jackson by IHG

1 bedroom, premium bedding, down comforters, desk
Exterior
Exterior
1 bedroom, premium bedding, down comforters, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
$111
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • Place, Noah's Ark Rehabilitation Center
    ‪5 min drive‬
  • Place, Tanger Outlets
    ‪6 min drive‬
  • Place, High Falls State Park
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(2 reviews)
  • 318 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, premium bedding, down comforters, desk

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(14 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(16 reviews)
  • 318 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, premium bedding, down comforters, desk

Premium Suite

  • 580 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down comforters, desk

Standard Suite

  • 318 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior
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  • Breakfast included
  • Pet friendly
  • Parking included
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About this property

Candlewood Suites Jackson by IHG

Jackson hotel with free self parking
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities. Self parking is free. Additionally, a 24-hour front desk, gift shops/newsstands, and a front-desk safe are onsite. Weekly housekeeping is available.
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.
Candlewood Suites Jackson by IHG features a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in a common area. This Jackson hotel also offers laundry facilities, a front-desk safe, and an elevator. The property has a 24-hour front desk. Complimentary uncovered self parking is available on site.

Candlewood Suites Jackson by IHG is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from May 27 to September 30

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 286 reviews
Rating 8 - Good. 45 out of 286 reviews
Rating 6 - Okay. 11 out of 286 reviews
Rating 4 - Poor. 8 out of 286 reviews
Rating 2 - Terrible. 11 out of 286 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and bed was comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Sherry

Traveled with family
Disliked: Staff & service, amenities
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
Stayed 1 night in Sep 2025

10/10 Excellent

Krairoong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean, nice and friendly staff especially house keeper Amy.
Stayed 1 night in Sep 2025

10/10 Excellent

Shera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & easy

Clean...very clean! Check in easy. Rooms spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael Ann

Liked: Amenities
Clean, clean, clean! Great coffee, close to hwy, quiet, safe.
Stayed 1 night in Sep 2025

2/10 Terrible

Kendry

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rosalie

Traveled with family
Liked: Property conditions & facilities, room comfort
Clean and comfortable. Full kitchen was very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only needed a room for a few hours to sleep before an early flight out of Atlanta. The staff were very nice and friendly. The front desk staff told me exactly what to do for check out and my stay was very smooth. If I ever need a room again in the area I will be planning to stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kimberly, JACKSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this property we would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness and cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Description not 100% accurate

On Hotels.com it showed a picture of a kitchen but didn't list it in amenities. They are an extended stay so there is a kitchen in the rooms, which we needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Victoire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here between moving from one home to the next. The staff was very accommodating and welcoming. The room was clean and had everything we may need for an extended stay of 11 days.
Stayed 11 nights in Jun 2025

2/10 Terrible

Sharette

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff that work on the 4th July morning was rude nasty attitude every but the older lady that work the night shift was amazing the housekeepers are very friendly nice hotel but that one lady is going to make guest not come back I don’t care how clean and nice ur hotel is customer service is what keep ur business
Stayed 2 nights in Jul 2025

10/10 Excellent

Geraldine, Murfreesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, and the kitchen is very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

valencia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Dillon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Wrong Room

I booked a room with 2 queen beds and when we checked in they gave us a room with 1 king bed instead. Went to the front desk where the woman told us they don’t have anything else available and that there’s a pullout couch. She offered no explanation for how this happened and they made no effort to fix this. Very disappointing to not receive the room I booked and be disregarded by the staff. Otherwise the room was very nice and clean but overall a disappointing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are spacious, clean, and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with partner
The room was exceptionally spacious.
Stayed 1 night in Jun 2025

8/10 Good

Ulyssa

Liked: Cleanliness, property conditions & facilities
Nice clean hotel. They do not serve breakfast like the description says
Stayed 4 nights in Jun 2025