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Clarion Hotel Jackson Northwest

2.5 star property

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Photo gallery for Clarion Hotel Jackson Northwest

Suite, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Lobby
Breakfast area
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
$72
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
541 Carriage House Drive, Jackson, TN, 38305
  • Casey Jones Village
    ‪8 min walk‬
  • Union University
    ‪1 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Kind Bed with Sofa bed, Non Smoking

Suite, 1 Kind Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Kind Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Clarion Hotel Jackson Northwest

Jackson hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Clarion Hotel Jackson Northwest offers 129 accommodations with coffee/tea makers and irons/ironing boards. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Clarion Hotel Jackson Northwest features an indoor pool and a fitness center. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Clarion Hotel Jackson Northwest is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Partially-open bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

All Suites Hotel Jackson
All Suites Jackson
Clarion Inn Jackson
Clarion Inn
Clarion Jackson
Clarion Jackson Northwest
Clarion Hotel Jackson Northwest Hotel
Clarion Hotel Jackson Northwest Jackson
Clarion Hotel Jackson Northwest Hotel Jackson
Clarion Hotel Convention Center Jackson Northwest

Clarion Hotel Jackson Northwest Reviews

Reviews

6.4
Rating 10 - Excellent. 198 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 228 out of 1001 reviews
Rating 4 - Poor. 145 out of 1001 reviews
Rating 2 - Terrible. 167 out of 1001 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

MARCIA, TROY

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

MARCIA, TROY

Traveled with partner, Traveled with pets
Disliked: Staff & service, property conditions & facilities
This hotel has the potential to be really nice….but it needs a LOT of love. The gentleman that checked me in never cracked a smile. Looked really bored. Answered my questions, ie. Why the $50 Room Deposit when the room is already paid? The $20 pet fee was reasonable. The room was big, and seemed clean; bed was comfortable; TV had one channel, no internet connection, no directions. Did not call desk because we were tired, and did not want to disturb the bored fellow. Reported to clerk the next day, at checkout. Only one key provided for two people, and when questioned, “one key”, the clerk just said “yes”. Outlets were old, plugs fell out of one….loose. No lamp on my side of bed, so scooted the floor lamp closer so I could read. AND the $50 room deposit is still on my card. I will not stay there again.
Stayed 1 night in May 2025

2/10 Terrible

Gene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and disappointed

We arrived on time, checked in, but the property looked terrible!! Nothing like the picture. We went into the room and it was filthy!! Stains on the carpet and the bed. The room had a bad smell! My wife and I couldn't stay there. We spoked to the receptionist about it and she didn't look presentable at all for a receptionist. We want to another hotel down the road instead. I called Hotels.com to see if we could get a refund, because the hotel didn't look at all like the pictures on line "False advertisement " I received an email saying we couldn't get a refund we are very frustrated and disappointed with the hotel and Hotels.com!! Never using them again!!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Pay for what you get

Looks like hotel started and then stopped Remodle half way. The service was not the best, we had to ask multiple normal times for towels. Informed the front desk that the lights did not work in kitchen on the second day and it still was not fixed when we checked out. The indoor pool was very cold. We stayed on the fifth floor and the doors leading to the suites was broken at the bottom. The ceiling tiles had water stains on a couple by our bathroom in suite 534 and a couple tiles were popped up and not laying flat. We had a quick stay and looked to save money and we got what we paid for. The reviews said six out of ten, but I would say four out of ten at best. The breakfast items on Friday morning were a lot of choices and by Sunday we had to ask for plates, milk was out someone else had to ask for that, and we decided to go to McDonald’s for breakfast.
Stayed 3 nights in Apr 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

They are doing renovations but still was quiet and comfortable. Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service

Fine

The rooms were so/so. Super cool they had a fridge, sink, microwave area. Cosmetic issues with some things and some cleanliness stuff.
Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I wouldn’t recommend no one there
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Staff was very helpful and friendly. Carpet in hallway and room was stained and or dirty. Breakfast was a bad experience. Hockey puck muffins. Waffle maker didn't have nonstick spray, no yogurt, watered down waffle mix. No milk. On the bright side, they had packages of oatmeal, which you had to get hot water from the lobby. One ice machine on ground floor.
Stayed 1 night in Jan 2025

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Toilet would not flush. Did give us a new room. Bed was very hard. Felt like I was on box springs. Coffee pot in room didn't work. No regular coffee available in lobby. No ice bucket in room. Breakfast eggs were bad. No batter in waffle maker.
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the helpful dtaff
Stayed 1 night in Jan 2025

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 9 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Some what OK.

The parking lot was well lit at night. Nice Italian restaurant across the street. The room was clean with a few rough edges. Missing picture on the wall, and worn furniture in the room. The only big problem was breakfast, limited amounts of everything except coffee, there was no coffee in the breakfast room. There were two packs of coffee in the room. If the coffee machine is broken, fix it or get a coffee pump pot.
Stayed 1 night in Nov 2024

10/10 Excellent

krisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

John, Tomball

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clarion in name only. Inside the hotel does not look like a Clarion; none of the amenities have Clarion, quality of property is not Clarion, etc. If u r expecting a Vomfort Inn/Clarion feel it’s lacking. The hotel is “tired”…needs remodeling; carpet worn/stained/dirty; breakfast good 1st/ terrible the next; Good things: fume is small but well maintained; staff very helpful; good restaurants very close (3-5 min walk).
Stayed 2 nights in Nov 2024

4/10 Poor

charlotte

Business traveler, Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
First, when I checked in they didn't tell me about the $20/night pet fee. The next day, they deactivated my room card instead of calling me about the fee. I was locked out with my lunch and dog in my arms. Carpet was dirty.. dirtied my fresh socks. On check in only 1 bath towel in room for 4 night stay..Was on 3rd floor & had to go to 1st to get ice...what a disaster....
Stayed 4 nights in Oct 2024

6/10 Okay

Breona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Christine

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Very basic

First time i went to a small hotel during the week (WED) and there was a wedding going on. With DJ blasting music i can here in my room. I asked when would be turned off they said till 1230 am. Clean but very basic accommodations with super old towels and mix match furniture. not like the pics at all. We were driving thru to WV, so we were very tired and had no patience for any of this so we stayed.
Stayed 1 night in Oct 2024

6/10 Okay

Brent

Stayed 1 night in Sep 2024

8/10 Good

Terrance

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the spacious room and the amenities! Staff was professional and polite! The only recommendation is that housekeeping cleans thoroughly each day. The inside of my microwave was nasty, spots on bed sheets, and floor needed vacuuming.
Stayed 1 night in Oct 2024

2/10 Terrible

Thompson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place to stay

They could not pay me to stay there. I have stayed at many hotels and the clarion was the nastiest place i have ever stayed at. I would not reccomnd it to anyone. Hell i would not let my dog stay there. The room was dirty the bed had hair in it and stains on the sheets.
Stayed 2 nights in Oct 2024