See all properties

Comfort Suites Jackson I-40

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Suites Jackson I-40

Relax by the pool surrounded by a comfortable seating area and lounge chairs.
Enter a hotel with a striking stone and stucco facade, featuring a large overhang and glass door entrance.
Welcome to our reception area, featuring a curved reception desk and a warm, inviting atmosphere.
Relax in this stylish room with a large bed, sofa, and desk, surrounded by artwork and natural light.
Relax in this spacious living area with a high ceiling, comfortable seating, and a fully equipped kitchen.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
61 Casey Jones Lane, Jackson, TN, 38305
  • Casey Jones Village
    ‪3 min walk‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen with Sofa bed

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Enjoy a convenient breakfast in this cozy space with a sofa, tables, and a breakfast bar featuring a selection of morning treats.

Best Western Plus Executive Residency Jackson Northeast

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1010)
$142 nightly
The price is $142 total
includes taxes & fees
Best Western Plus Executive Residency Jackson Northeast

About this property

Comfort Suites Jackson I-40

Jackson hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a business center and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace.
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Suites Jackson I-40 is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Comfort Suites Jackson I-40 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Shirley, Altoona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and clean place.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not so great

Very very outdated furniture in poor condition in our room 209. Walls were chipped paint missing. In I’ll repair. Bed skirt was stained. Ottomans ripped. Doors stained. Overall first impression was if we weren’t exhausted from driving across country we would have look for something else. Bed was comfortable bathroom was clean. Staff was VERY friendly and very nice.
Ottomans rm 209
Stayed 1 night in Apr 2025

10/10 Excellent

Rickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goid Stay

Very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean easy parking close to highway
Stayed 1 night in Apr 2025

10/10 Excellent

Jim H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 2 nights in Apr 2025

8/10 Good

Ken

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good EXCEPT while in our room someone entered our room. Our room had been given to someone else and of course they enteted the room. Very upsetting to both parties. I would think this could not have been done with all securities in place.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and beds were comfortable. Front desk clerk was super nice. Would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Deshondria

Traveled with family and small children
My room was nasty and bench was peeling bad.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Stayed 1 night in Mar 2025

8/10 Good

Amber, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy that early check-in at 2 PM. I also enjoyed the waffles in the morning. I wish they had an alternative option for people who don't eat pork. But overall, it was a good experience, and the bed was really comfortable and the water pressure is great also love how hot the water gets really enjoyed that. There are several eating places within walking distance, including casey jones, which is a must stop by.
Stayed 2 nights in Mar 2025

6/10 Okay

April

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Upon check in an older woman with blonde hair and glasses was extremely rude. She did get us checked in early but she was very unhappy. Later that afternoon we were leaving to find some food and she was having an adult conversation but very loudly and not appropriate for my 11yr old granddaughter to hear. Pool was freezing and so much chlorine it was so cloudy and literally made your eyes burn before even getting in the pool. The hot tub was almost boiling and had mold and the bottom was covered in dirt. It was so gross. Our room was mostly clean but very small. The bathroom had mildew in the shower area. The location is close to the instate and the road noise is very loud. And its loud in the hall ways between staff and construction workers staying there. I dont see us stayinh there again. We did encounter 2 kind staff members one was in maintenance and the gentleman in the breakfast area.
Stayed 2 nights in Mar 2025

8/10 Good

Tyrell

Stayed 2 nights in Feb 2025

10/10 Excellent

Savannah

Stayed 1 night in Mar 2025

10/10 Excellent

Dustin

Stayed 1 night in Mar 2025

10/10 Excellent

Cody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice hotel. Return traveler!
Stayed 1 night in Mar 2025

2/10 Terrible

Loretta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Integrity

A iphone charger was left plugged into the wall by the bed. The hotel was called the same day to see if it was found. They was suppose to call me back the next day. I am still waiting on that call. This lets me know that someone has taken the charger for themselves. If the room was suppose to be cleaned before the next customer, they would have seen the charger.
Stayed 1 night in Mar 2025