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Comfort Suites Jackson I-40

2.5 star property

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Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Exterior
Lobby
Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$111
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
61 Casey Jones Lane, Jackson, TN, 38305
  • Casey Jones Village
    ‪3 min walk‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen with Sofa bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Comfort Suites Jackson I-40

Jackson hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a business center and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace.
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Suites Jackson I-40 is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Comfort Suites Jackson I-40 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in May 2025

10/10 Excellent

Keithric

Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities
Great
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

1st impression

1st impression was an unfriendly and impatient desk agent. Key cards were hard to use as we tried to figure out which end to put in the door lock.
Stayed 1 night in May 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed more than once and loved it every time. Friendly and knowledgeable staff. Clean and good breakfast options.
Stayed 1 night in Apr 2025

8/10 Good

Ronnie, BROOKLYN PARK

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the pool and hot tub was very relaxing and the breakfast was great. Definitely would recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, Quiet, good dining options, walkable, easy parking
Stayed 1 night in May 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great, one lady at the front desk was about as friendly as a snapping turtle. Other staff were friendly and helpful.
Stayed 1 night in May 2025

6/10 Okay

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall clean and the rooms are a good size. The beds are uncomfortable and the bathrooms are small. The hot tub was cold on the first day but was quickly corrected by morning. Hotel is right near the highway so is very loud all night long if something like that bothers you. The staff was very friendly and helpful. There are several places to eat nearby. It was fine for our one night stay.
Stayed 1 night in May 2025

8/10 Good

youshin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

A good hotel experience, just as you'd expect from Comfort Inn. The breakfast was decent, and the indoor swimming pool and fitness center were useful amenities.
Stayed 3 nights in Apr 2025

10/10 Excellent

JEFFRY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Clean and safe area. Very comfortable and good air conditioner.
Stayed 1 night in Apr 2025

8/10 Good

byron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

kermit, broadview heights

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet so close to I-40! Easy to get to.
Stayed 1 night in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
I had a problem with my lock which was fixed in a timely manner. Overall good experience.
Stayed 2 nights in Apr 2025

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service, room comfort

Noisy

It was an extremely noisy night, next to the highway. Awake a lot because of trucks and loud cars.
Stayed 1 night in Apr 2025

10/10 Excellent

Walter

Stayed 2 nights in Apr 2025

10/10 Excellent

Jenni

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Robbynne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Overnight stay

Breakfast was wonderful. Room was nice, but beds were hard.The room was starting to show a little wear, but it was still nice. The air conditioning was cool, but it didn’t really keep up. The lobby offers cookies and water. Overall a nice and quiet place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Shirley, Altoona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and clean place.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not so great

Very very outdated furniture in poor condition in our room 209. Walls were chipped paint missing. In I’ll repair. Bed skirt was stained. Ottomans ripped. Doors stained. Overall first impression was if we weren’t exhausted from driving across country we would have look for something else. Bed was comfortable bathroom was clean. Staff was VERY friendly and very nice.
Ottomans rm 209
Stayed 1 night in Apr 2025