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Comfort Suites Jackson I-40

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Suite, 2 Queen with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
61 Casey Jones Lane, Jackson, TN, 38305
  • Music Highway Crossroads
    4 min walk
  • Casey Jones Village
    5 min walk
  • Union University
    3 min drive
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    10 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen with Sofa bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Exterior

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Parking included
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4.4 out of 5, Excellent, (812)
The price is $103
per night
$118 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Comfort Suites Jackson I-40

Jackson hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers an indoor pool, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Suites Jackson I-40 is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Comfort Suites Jackson I-40 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1003 reviews" "
Rating 8 - Good. 232 out of 1003 reviews" "
Rating 6 - Okay. 55 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worth the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. When we walked into the lobby we could smell that it was clean. There was a great, clean aroma. The front desk clerk was friendly and got us checked in quickly. The room was up to date and everything, including the tub grout, was clean. The breakfast was wonderful and the men fixing it were so friendly. They also kept the floors swept while we were there. This was such a nice, friendly , hard working staff and I couldn’t say enough nice things. We didn’t get to use the pool so I have no comment for that.
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Good location Clean Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Shunae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

8/10 Good

Tomika

Stayed 2 nights in Aug 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reading lights!
The reading lights were nice. Never have had those before. Only one night stay but clean room, comfy bed. Easy access from freeway
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and the staff was nice. The spa and indoor pool area was spotless amd there were no odors. The exercise room was a little cramped and the dumbbells only went to 50 lbs but there was a bench, treadmill and eliptical. This room was alao spotless, included a water fountain amd had a TV.
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant enough stay!
Breakfast was very good, location of elevator was a little congested at times but not too bad, overall a very good stay, room pretty clean, couch was a little worn but nothing major. Okay value for the price we paid. :)
Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy area a little outside the hotel due to other hotels area it that weren't up to the same standards but the hotel overall was a very good stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paulette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable and room very clean and spacious! Just stayed one night as we were moving our son home from college!!
Stayed 1 night in Jul 2024

6/10 Okay

Stacy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The Hotel itself is very clean & has been updated some. The breakfast was fantastic, along with the staff in the morning were so nice and helpful. We did not feel that way about the lady that checked us in the evening before, she was rude & very short like we were an inconvenience. We were looking forward to the hot tub & pool after driving 9 hours but they were closed for cleaning. I can never figure out why they don’t do those things at night when it’s closed.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room was very nice. There is restaurant and museum next door.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay!
Very clean and comfortable. Front desk staff could be a little more friendly but over all experience was very good.
Stayed 1 night in Jul 2024

8/10 Good

JANICE

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Did not like that we had to ask for extra towels since I reserved a room for 5 people and when we went to the front for more towels they acted like it was a extra charge first time they asked for our room number hopefully they don’t charge us extra for needing more towels
Stayed 1 night in Jul 2024

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Shirley

Traveled with family
Great stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Robert or Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to Stay!
Our stay was great at Comfort Inn! Clean and freshly painted. Bed could have been a little more comfy though. Disappointed in the breakfast. Bacon undercooked & homefries were both cold. Eggs were hot and waffles were good. Overall I would stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We were very happy with our room and it was very clean. The building overall was clean. Breakfast was very slim with just a few options. We would stay again on our next trip east!
Stayed 1 night in Jul 2024