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Countryside Inn and Suites

2.5 star property

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Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace
Front of property
Premium bedding, down comforters, desk, laptop workspace
Free daily on-the-go breakfast
Pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
$94
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Michigan Theatre of Jackson
    ‪5 min drive‬
  • Place, JAX 60
    ‪5 min drive‬
  • Place, Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Countryside Inn and Suites

Jackson hotel close to Keeley Park
Along with a 24-hour business center, this smoke-free hotel has a microwave in a common area and a business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Countryside Inn and Suites is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 30 2025 to September 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 9.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Countryside Inn and Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 378 out of 1016 reviews
Rating 8 - Good. 290 out of 1016 reviews
Rating 6 - Okay. 160 out of 1016 reviews
Rating 4 - Poor. 100 out of 1016 reviews
Rating 2 - Terrible. 88 out of 1016 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like it was in the process of renovations, breakfast was poor and unprepared daily. Coffee was cold and the building had an odd smell. Room was sleepable and at least the bed was clean and comfortable
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort

Amenities lacking

The pool was closed and breakfast was not available during the entirety of the service time. It was supposed to be open 6-10am on sunday. But no food was out as of 645, and when i returned at 930 there were 5 pieces of sausage left and a few pieces of fruit- no juice, no other grab and go foods, nothing.
Stayed 1 night in Jun 2025

10/10 Excellent

John Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Chadwick

Traveled with family
Disliked: Property conditions & facilities
Should have read further into the reviews before booking this hotel for close to $200 a night (not sure what was going on in Jackson, but all hotels were pricey this weekend). Other reviewers experienced same things we observed in the parking lot. Did not even check in due to homeless in parking lot living in vehicle and other observations where we did not feel safe - groups hanging/drinking/blasting profanity filled music right outside entrance. Glad we did not stay here because shortly after 3 police cars showed up in the hotel parking lot due to an incident. Expedia said they will investigate and let me know about a refund. Final decision - Expedia called the hotel and they said it was "safe" so no refund will be given. Just sharing my experience so it may help someone who is not familiar with the area.
Stayed 1 night in Jun 2025

6/10 Okay

Jenny

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Meh, it's alright

It was decent price but you walk into the lobby and they apparently don't want to air condition anything. Went into the room and it was 80°,, that being said, we kicked on the air and it did cool down very quickly and the air conditioning worked well. The shower curtain was disgusting. Not the best area to leave anything unattended for 2 seconds, but it's Jackson so that was expected. Overall I would stay there again if I had to.... Mostly because they allowed my two dogs.
Stayed 2 nights in Jun 2025

2/10 Terrible

Neil

Stayed 1 night in Jun 2025

4/10 Poor

David, Ashburn

Disliked: Cleanliness, property conditions & facilities
The property is dirty. Customer service is poor. Located across from derelict building. Grounds are unkempt. Formerly a Hampton Inn under new ownership. Would not suggest staying here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, property conditions & facilities
They were nice
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort

Mediocre

Looks like they are in the middle of a remodel. No sign on the front of the building. Pool was closed. Clean for the most part, except the curtains, they were stained. Chemical smell in the room, like chlorine, but the room was no where near the pool.
Stayed 1 night in Jun 2025

6/10 Okay

Kenneth

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room seemed to be clean, the bed was comfortable, but the staff was unreliable and unresponsive to our request. The shampoo, conditioner, body wash bottles they mounted in the shower for gas were empty. I asked the front desk to fill them, he wrote a note on a piece of paper and said he would give it to housekeeping, but they were never filled. The breakfast was basic continental consisting of bagel cereal toast fruit. Your orange juice machine was out of order so they gave a bottle of orange juice in the refrigerator, I went to the front desk several times during my stay and had to call a phone number to get response.
Stayed 2 nights in Jun 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Entering the room, the toilet was running trying to fill back up, handle was broken. Shower wand was hanging against the wall, broken off holder. Room smelled like cat pee. We left a day early and want a refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zihan

Stayed 3 nights in Jun 2025

2/10 Terrible

Yong

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is very old and dirty. Elevator is dirty, carpet is dirty, smelly. Bathroom is not clean. I saw some stains on the shower curtain.I even found a pair of socks in the guest room. Ice bucket had some water. Apparently they didn’t do a good cleaning. Unclean smell is almost everywhere in the lobby and room. I can’t close the window curtain completely. There was no door hanger “do not disturb “. One bed had 3 pillows; the other had 4. The so-called free breakfast is too simplistic.
Stayed 1 night in Jun 2025

4/10 Poor

Tina

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jun 2025

2/10 Terrible

Tricia

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
We stayed for about 15 minutes and then booked a hotel somewhere else because of the barking dog and just the sense that it wasn’t very safe and the outside was very unwelcoming and dirty
Stayed 1 night in Jun 2025

2/10 Terrible

DanielTa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Stayed 2 nights in Jun 2025

6/10 Okay

Patrick

Business traveler
Liked: Cleanliness
Pool, Vending Machines, AC all out of order
Stayed 1 night in Jun 2025

4/10 Poor

Ken

Disliked: Property conditions & facilities
Didnt like the fact that a pool was advertised an did not have a pool
Stayed 3 nights in Jun 2025

2/10 Terrible

Lirim

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
In very bad condition,nasty room
Stayed 1 night in Jun 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable room

Comfortable bed, soft linens, and clean room. Air conditioning was already running on arrival, on a muggy day. Thermostat in room was helpful. Personable young man at reception desk.
Stayed 2 nights in Jun 2025

6/10 Okay

Katie

Traveled with family and small children, Traveled with family
Disliked: Amenities
The pool wasn't down for maintenance! They were using it as storage! A bunch of couches boxes and whatnots. I had called before hand to ask and they said it was up and going. Kids running up and down the halls all night long 9pm/2am. People being so loud we could hear them over the TV. Dogs barking constantly. Then when it came to check out they refused a receipt said it's in my email and I can't have one. They don't check you out. They make you drop keys in a plastic box. Never again. Very rude and no compassion.
Stayed 1 night in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jeanette

Disliked: Cleanliness, amenities, property conditions & facilities
The tub clogged, in one room they didn’t fix after letting them know. Had to chance them down for fresh towel, one room never got fresh towel. Paint falling from the ceiling they did knock it down and sweep it. Not a good stay, this is not the half of it.
Stayed 3 nights in Jun 2025

8/10 Good

Besim

Stayed 2 nights in Jun 2025