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Countryside Inn and Suites

2.5 star property

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Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace
Free daily on-the-go breakfast
Pool
Front of property
Premium bedding, down comforters, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
$82
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪14 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Countryside Inn and Suites

Jackson hotel close to Keeley Park
Along with a 24-hour business center, this smoke-free hotel has a microwave in a common area and a business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Countryside Inn and Suites is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 9.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Countryside Inn and Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 117 out of 1002 reviews
Rating 2 - Terrible. 105 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Adrienne

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tina

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms were nice and comfy Rms were clean. Several hotels including this one have projects upgrades to facility and thus all the pools were closed
Stayed 1 night in Aug 2025

2/10 Terrible

Ellie

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was so bad customers regularly left it for the hotel over
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We so appreciated the gentleman on the evening staff that checked us in. He was friendly, effective efficient and very kind! The check-in was quick and easy, and we were even offered an upgrade which was perfect for our circumstances!!! Thank you!
Stayed 1 night in Aug 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

ROSEMARY

Traveled with family
Liked: Staff & service
Room could of been cleaner. Bed not the greats. The pillows were horrible.
Stayed 1 night in Aug 2025

4/10 Poor

Jordan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Be Fooled By The Pictures

Don't be fooled by the Hampton Inn signage in the pictures or all to Hampton Inn room and amenitie pictures. This place was once a Hampton Inn but no longer is. I believe the reviews here on Hotels.com are from the Hampton Inn. This hotel has 1.7 stars on google. The pool is closed. There are many undesirable people and situations on the property.
Stayed 2 nights in Aug 2025

4/10 Poor

Cynthia

4/10 Poor

DiMari

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Cleanliness
Convenient location and friendly staff. Easy check in. Poorly maintained property.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Strange smell

Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Spider in bathtub
Stayed 1 night in Aug 2025

8/10 Good

Robert

Stayed 2 nights in Aug 2025

6/10 Okay

Alexei

Traveled with family

Clean but old

The room was clean but it smells old and everything is a little bit old. A renovation would be nice.
Stayed 1 night in Aug 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cons: The qualify of the hotel has gone down since we visited before. Common areas were not clean, for example stairways had old food and dead bugs. There was an overall musty smell (hard to describe exactly). We were disappointed when we checked in to see a sign that the pool was closed as well since the listing advertised the pool as an amenity. For the entire stay it did not appear that anyone was working on the pool, just sitting sad and empty. Pros: One thing we were very happy to see was the new dispensers for the soap, shampoo, etc. in the bathrooms. That is very convenient. All the breakfast staff we encountered were very friendly and they worked the entire time keeping the breakfast items filled for the guests who were dining.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

King size bed and pillows were comfy. We had a re

We had a really good sleep on the king size bed and comfy pillows. Delicious continental breakfast. Rates were reasonable for one night after a wedding.
Stayed 1 night in Jul 2025

2/10 Terrible

Lawrence

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ordor especially in the hall is awful. They could clean the carpet. No refrigerator in the roms even a small. Our bed smelled like someone had definitely smoked in it we are not smokers. The windows were not clean. I guess you get what you pay for never again.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

No Soaps in Bathroom

No notice of pool being closed on the website. Bathroom door was broken, All soaps empty in the room. Overall disappointed with the experience here.
Stayed 1 night in Jul 2025

2/10 Terrible

Anton

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They waited until they took my money to tell me the pool wasn’t working , staff and cleaning lady were very rude when I told them there were stains and n the bed which looked like blood , and bugs in the window seals and on the floor absolutely disgusting they switch my room and second room had bugs as well .
Stains on bed
Stayed 3 nights in Jul 2025

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed for maintenance. Would have canceled reservation if we had known. There was no maid service during our four day stay? Continental breakfast was substandard.
Stayed 4 nights in Jul 2025

10/10 Excellent

Adrian

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness
Stayed 1 night in Jul 2025