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Countryside Inn and Suites

2.5 star property

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Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace
Gym
Business center
Free daily on-the-go breakfast
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$87
includes taxes & fees
Mar 29 - Mar 30

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪14 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Countryside Inn and Suites

Jackson hotel close to Keeley Park
Along with a 24-hour business center, this smoke-free hotel has a microwave in a common area and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Complimentary uncovered self parking is available on site.

Countryside Inn and Suites is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 9.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Countryside Inn and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 339 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 117 out of 1001 reviews
Rating 2 - Terrible. 118 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Kate

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was neglected. The sheets and bed were clean, but thats about it. There was dog/cat food in the corner by the bed, animal hair all over the base of the bed, and moldy caulk around the base of the shower. The light in the bathroom was not working so they put in a lamp, the curtain was busted so we had to finagle it to get it closed for privacy, and a mouse trap outside our room door. It looked like the carpets had not been vacuumed in days/weeks, and the walkways were not properly cleared of ice and snow for safe walking to and from hotel. My one child slipped and fell, my other child was crying because she didn't want to stay in the room, my daughter in law had an allergy attack because of the animal hair/mold. At the desk when we checked in there was a sign: ice machine on third floor out of order, the vending machines, out of order, the pool under maintenance. For the price I paid, was expecting a little more.
Stayed 1 night in Dec 2025

2/10 Terrible

Michelle

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After checking in first rooms heat didnt work. Second room lamp didnt work and bed was awful. We went to tell the front desk and had to wait 40 more mins to get established in another room but after waiting for him to get done arguing with a customer that couldnt pay. I just paid 140$ for this w my dogs. Was given the light bulb to change myself. Took from 4 to 630 pm to finally settle in. At 1030 pm someone walks into our room im guessing house keeping as they were still in room's. No sorry no nothing. 1 am my room key isnt working anymore. I will never and i do mean never stay here again. I have a huge following on social media and will be warning others as well not too. This is my third stay and this was the worst. They didnt even offer to make anything right. Despicable
Stayed 1 night in Dec 2025

8/10 Good

Davetta

Stayed 1 night in Dec 2025

8/10 Good

Jacqueline

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2025

2/10 Terrible

Jessica

Stayed 2 nights in Nov 2025

8/10 Good

Rick

Stayed 1 night in Nov 2025

2/10 Terrible

Leanne

Disliked: Cleanliness, amenities, property conditions & facilities
No shower curtain, pool was closed, breakfast very disappointed. Fire alarm goes off at 6am. Kids running above us all night. Smelled like marijuana. Not good front desk service.
Stayed 1 night in Nov 2025

2/10 Terrible

Maureen

Disliked: Cleanliness, amenities, property conditions & facilities
This place was horrible. Garbage piled up in hallways everywhere; free breakfast was a joke - what they had was inedible and they ran out of everything each morning: no milk, no fresh bread, no oj, no waffles. The room was clean, but the toilet was clogged for the entire stay; the bathtub had no safety strips; there was no service for my entire stay. Terrible long-term housing residents who partied all night and played BB in the hallways and in the room above me. Worst experience ever.
Stayed 3 nights in Nov 2025

2/10 Terrible

Muriel

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property was dirty and unkempt
Stayed 1 night in Nov 2025

10/10 Excellent

Yetxi

Stayed 1 night in Nov 2025

6/10 Okay

Lawrence

Liked: Cleanliness
Staff were hard to find Breafest just ok
Stayed 2 nights in Nov 2025

4/10 Poor

Donald

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was out of service building old and poor repair the room was reasonable but no shower curtain just minor things
Stayed 1 night in Nov 2025

8/10 Good

scott

Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

6/10 Okay

Jarrod

Traveled with family
Liked: Staff & service, property conditions & facilities
Breakfast was fresh
Stayed 1 night in Nov 2025

8/10 Good

Melissa

The room was comfortable and the breakfast was adequate and well attended to. The hallways and stairwell smelled of stale smoke. The floors could use extra vacuuming. The bathtub area could use some maintenance, as there was mildew on the ceiling and caulking, which needs to be redone. The listing should be changed to reflect that the pool area in closed for maintenance. There were several items around the hotel that are also out of order, which is discouraging.
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Traveled with family
Disliked: Amenities
Pool was closed. Fitness room was closed. Breakfast was quite underwhelming. Homeless people were camped out in the back staircase charging phones. The second floor smelled of cigarette smoke.
Stayed 1 night in Nov 2025

4/10 Poor

Bethany

Liked: Staff & service
Disliked: Cleanliness, amenities
The floor had crumbs on it and the bed was extremely uncomfortable. The pool was down for maintenance and the hallway smelled weird.
Stayed 1 night in Oct 2025

4/10 Poor

Monica

Traveled with family
Disliked: Amenities
Common arena floors were not cleaned… breakfast staff was extremely rude. They argued with us about what time breakfast was over…. Pool wasn’t working … had a Indian food smell
Stayed 1 night in Nov 2025

8/10 Good

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, room was clean and the property was well lit. I would definitely start there again
Stayed 2 nights in Nov 2025

2/10 Terrible

Clinton

Disliked: Cleanliness, staff & service, amenities
Room was sub par, bedding was all stained.
Stayed 1 night in Oct 2025

6/10 Okay

David

Stayed 2 nights in Nov 2025

4/10 Poor

Tim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smelled like mildew. One ice machine on the first is all that worked. Same w the vending machines. Carpet looked like it was 30yrs old. We had to get our key card renewed daily because they were worried that someone else might get in our room. Not sure how or why that would be a problem.
Stayed 6 nights in Oct 2025

4/10 Poor

Julie

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
room was dirty and did not have a mini fridge as stated. sticky rodent traps in the room.
Stayed 1 night in Oct 2025

6/10 Okay

Darrell

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was great as was the staff. My problem was I was told to leave my credit card number to book the room and when I arrived I could use any means of payment I chose but they would not allow me to pay cash. They said my card had already been charged and they couldn’t change it.
Stayed 2 nights in Oct 2025