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Countryside Inn and Suites

2.5 star property

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Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace
Free daily on-the-go breakfast
Front of property
Gym
Business center

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$83
includes taxes & fees
Feb 23 - Feb 24

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪14 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Countryside Inn and Suites

Jackson hotel close to Keeley Park
Along with a 24-hour business center, this smoke-free hotel has a microwave in a common area and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Complimentary uncovered self parking is available on site.

Countryside Inn and Suites is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 9.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Countryside Inn and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 339 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 116 out of 1001 reviews
Rating 2 - Terrible. 118 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Amanda

Traveled with family
Disliked: Amenities
Pool was closed. Fitness room was closed. Breakfast was quite underwhelming. Homeless people were camped out in the back staircase charging phones. The second floor smelled of cigarette smoke.
Stayed 1 night in Nov 2025

4/10 Poor

Bethany

Liked: Staff & service
Disliked: Cleanliness, amenities
The floor had crumbs on it and the bed was extremely uncomfortable. The pool was down for maintenance and the hallway smelled weird.
Stayed 1 night in Oct 2025

4/10 Poor

Monica

Traveled with family
Disliked: Amenities
Common arena floors were not cleaned… breakfast staff was extremely rude. They argued with us about what time breakfast was over…. Pool wasn’t working … had a Indian food smell
Stayed 1 night in Nov 2025

8/10 Good

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, room was clean and the property was well lit. I would definitely start there again
Stayed 2 nights in Nov 2025

2/10 Terrible

Clinton

Disliked: Cleanliness, staff & service, amenities
Room was sub par, bedding was all stained.
Stayed 1 night in Oct 2025

6/10 Okay

David

Stayed 2 nights in Nov 2025

4/10 Poor

Tim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smelled like mildew. One ice machine on the first is all that worked. Same w the vending machines. Carpet looked like it was 30yrs old. We had to get our key card renewed daily because they were worried that someone else might get in our room. Not sure how or why that would be a problem.
Stayed 6 nights in Oct 2025

4/10 Poor

Julie

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
room was dirty and did not have a mini fridge as stated. sticky rodent traps in the room.
Stayed 1 night in Oct 2025

6/10 Okay

Darrell

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was great as was the staff. My problem was I was told to leave my credit card number to book the room and when I arrived I could use any means of payment I chose but they would not allow me to pay cash. They said my card had already been charged and they couldn’t change it.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kevin

Stayed 2 nights in Oct 2025

6/10 Okay

Tim

Liked: Staff & service
Desk staff were informative and polite. The room was neat but not polished. It was a chilly night and the heat in the room didn’t work. Nor was there a remote for the tv. We were tired so we just crashed and left in the morning.
Stayed 1 night in Nov 2025

2/10 Terrible

mary

Disliked: Cleanliness, property conditions & facilities
I found a vap pen in my room so clearly the room hadn’t been cleaned well. There was also a partially eaten chicken nugget in the hallway.
Stayed 1 night in Oct 2025

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, amenities
The pool was down, the hotel was dirty, there was a. Awful smell. Our room was dirty, there was feces on the wall and the towels were dirty and stained. We only stayed 1 night and left to go somewhere else. Please send refund ASAP.
Stayed 3 nights in Oct 2025

4/10 Poor

Paige

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty tub didn’t drain bugs in our room Breakfast was ok
Stayed 1 night in Oct 2025

10/10 Excellent

George

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was really nice and clean. Staff, helpful and the breakfast good. The breakfast area was well maintained, bright and clean. Will stay there again.
Stayed 1 night in Oct 2025

2/10 Terrible

Blake

Bathroom leaks
Stayed 3 nights in Oct 2025

4/10 Poor

Jamie

Disliked: Cleanliness, amenities, property conditions & facilities
Biggest thing....Toilet didn't work. Place unkempt
Stayed 1 night in Oct 2025

2/10 Terrible

Tammy

I booked this stay on Expedia and when I arrived at the property, I was told they were fully booked and could not honor my reservation.
Stayed 1 night in Oct 2025

2/10 Terrible

Kathy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Demolition in front of hotel, not one crin hotel parking lot, no one at front desk (unmanned, you have to call a number, and wait up to 5 Poor lighting in area. Did not check in, called Expedia via chat, they said up to hotel to accept cancel). Waited again for a man to come back to front desk…he says I didn’t check you in so you won’t be charged). We went elsewhere
Stayed 1 night in Oct 2025

10/10 Excellent

jerry

Stayed 1 night in Oct 2025

8/10 Good

Tomm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking lot light shone into the room and there was no blackout shade
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Timothy

Stayed 1 night in Oct 2025

2/10 Terrible

Cindy

Traveled with family
Disliked: Staff & service
We arrived at 8:30 pm and were told our room was not ready. It had not been cleaned yet. It would be 10 to 15 minutes. It took approximately 30 minutes before we are in our room with no apologies from staff. They said they just got kind of busy and forgot we had paid for our room over a week in advance to wait in the lobby coming back from the wedding exhausted and tired
Stayed 1 night in Oct 2025

4/10 Poor

Jeffrey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Was a terrible night. Barely got sleep because they rented a room across from me to a person with a loud barking dog, all night for hours. Never had an experience like that
Stayed 1 night in Oct 2025