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Courtyard by Marriott Jackson

3.0 star property

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Photo gallery for Courtyard by Marriott Jackson

Terrace/patio
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby lounge
Breakfast and dinner served, American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Housekeeping
$113
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
200 Campbell Oaks Dr, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪3 min drive‬
  • The Ballpark at Jackson
    ‪4 min drive‬
  • Casey Jones Village
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • 350 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Hearing Accessible)

  • 350 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Jackson

3-star Jackson hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Jackson offers 91 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include showers and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Courtyard by Marriott Jackson features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 689 square feet (62 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

Courtyard by Marriott Jackson is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 689 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8.00 per person
  • Uncovered self parking fee: USD 5.12 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1004 reviews
Rating 8 - Good. 253 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. We had to wait for a room to get ready, but not long.
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Poor choices.

They forgot to make coffee in the morning. For us coffee lovers, not good! Then didn't correct their mistake by making any.
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We traveled with our dog from Virginia on our way to Texas. Everything was clean and comfortable. We would definitely stay here again.
Stayed 1 night in Jun 2025

8/10 Good

LaDonna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Quick access off I 40 for travelers. No breakfast but does have a bistro and coffee shop. Beds comfortable. Good air conditioner. Easy but tight parking. Would not consider if you pull a trailer or boat
Stayed 1 night in Jun 2025

10/10 Excellent

Kwanza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and pleasant stay
Stayed 1 night in May 2025

10/10 Excellent

Shelonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in was fast and friendly. The room was very clean and guest ready.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandi

Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A View to Comfort

Great place to rest. Amenities are excellent, food, recreation, and close to the interstate.
Stayed 1 night in Jun 2025

10/10 Excellent

Chanel

Liked: Cleanliness, property conditions & facilities, room comfort
Great!
Stayed 1 night in Apr 2025

2/10 Terrible

Krystle

Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Cirilo

Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled awful like wet clothes left in the washer for a week. Musty moldy smell. And black mold around the handle areas of the shower and inside of the shower head. Bistro was expensive. I appreciated the complimentary water bottle when we checked in. That’s about the extent of my appreciation for this place. Overpriced. I wish we have booked at a different hotel. Very unimpressed and disappointed.
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff. The hotel room we were in could use some updating and a less bumpy more firm mattress.
Stayed 1 night in May 2025

8/10 Good

Tressa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Greay location
Stayed 1 night in May 2025

4/10 Poor

brad

Traveled with family

Disappointed

I have stayed here before and was very impressed previously. This trip our tv never worked and when I brought to the attention of the manager on duty, she indicated I’d get a discount for that nights stay. I was on board with the discount but when my card was changed for the stay , not only did I not receive a discount I was charged an extra $60 for the stay.
Stayed 1 night in May 2025

6/10 Okay

CAREY

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Staff is really nice
Stayed 3 nights in May 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff friendly, everything clean.
Stayed 1 night in May 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Taraleigh

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel that put us on the ground floor as requested.
Stayed 1 night in May 2025

10/10 Excellent

Tami

Liked: Amenities
Everything about the hotel was amazing. Very friendly and clean
Stayed 1 night in May 2025

8/10 Good

Karan

Traveled with family
It was ok
Stayed 1 night in May 2025

2/10 Terrible

Cirilo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025