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Courtyard by Marriott Jackson

3.0 star property

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Photo gallery for Courtyard by Marriott Jackson

Exterior
Property amenity
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Lobby
Outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Parking included
  • Gym

Explore the area

Map
6280 Ridgewood Court Drive, Jackson, MS, 39211
  • Mississippi Veterans Memorial Stadium
    ‪9 min drive‬
  • Millsaps College
    ‪9 min drive‬
  • Jackson State University
    ‪13 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Staybridge Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (756)
The price is $105
per night
$113 total
includes taxes & fees
Apr 27 - Apr 28
Staybridge Suites Jackson by IHG

About this property

Courtyard by Marriott Jackson

3-star Jackson hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Change of bedsheets is available on request.
Courtyard by Marriott Jackson offers 117 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Hypo-allergenic bedding and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard by Marriott Jackson features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Jackson hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Courtyard by Marriott Jackson is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Courtyard by Marriott Jackson has a restaurant serving breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 8.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 29 to March 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 153 out of 471 reviews
Rating 8 - Good. 146 out of 471 reviews
Rating 6 - Okay. 62 out of 471 reviews
Rating 4 - Poor. 61 out of 471 reviews
Rating 2 - Terrible. 49 out of 471 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jonas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Active Construction Site, Miserable stay
The entire hotel was under construction with hammering and nail guns going on in the rooms next to ours until 8:45 at night. Took a shower, somewhat clean bathroom, towel rack fell off barely touched it. Front desk had a list with 3 rooms on it that were available unable to change our room away from noise of construction & unable to give discount or refund because we boooked through hotels.com. HOtels.com does not have customer service number to contact for help. Won't be using hotels.com for travel anymore.
outside of room
hallway
Lobby
Stayed 1 night in Jan 2025

4/10 Poor

Bang

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked like under construction or something. The floor tiles were broken every corners, carpet was dirty and smelly. The location was shady. The only thing good was the staff. And nothing more to add on.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2024

10/10 Excellent

MARY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Latisha

Stayed 1 night in Oct 2024

4/10 Poor

Sharon

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
This picture does not depict my experience!
I had to laugh at the photo of the outdoor area on the email because what I experienced was the total opposite of the photo. No cushions, no organization, nothing appealing. I know the hotel is undergoing renovation and the lobby area and most rooms have been updated but the hallway carpet was filthy and looked like it had not been cleaned in weeks. I had reservations for two nights but checked out after one. The area did feel safe and the staff were cordial and helpful, but the areas not renovated were just nasty.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Stayed 2 nights in Sep 2024

2/10 Terrible

Kenya

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Stay at this Hell Hole
The receptionist at the front desk was extremely rude. They didn’t have any king bed rooms available (which was the room type we reserved) and the only option was two queen or full size beds whichever it was. We accepted and went to the room which was smelly and extremely hot to the point it took all night to cool off. When I confronted her she said that was all that was available and if we didn’t want to stay we could go somewhere else! When I told her that Marriott would not be happy with the conditions of the hotel and the rudeness of the service she stated that they were independently owned and they didn’t care! We had been traveling all day and needed our rest so we settled but I was appalled by the level of service this person was giving! Later I came down to see if they may have something for a headache and witnessed this same front desk worker being extremely rude to another customer at which time she canceled his reservation against his will and told him to find another place to stay because he wasn’t staying there! This type of behavior is extremely unacceptable and should not be tolerated by ANY business owner much less a corporate franchise such as Marriott! The rooms and the entire hotel wasn’t up to par to be a two star hotel such as Motel 6!! These are all facts!!
Stayed 1 night in Aug 2024

2/10 Terrible

Alexandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to feel like you are staying at a CONSTRUCTION SITE then by all means stay here. The pictures are not true to the conditions of the rooms, they are way more outdated. No AC on the floors and dirty and old elevator. Construction debris on the floors and carpet as well as in the room, paint splatters everywhere. Only one lamp as the light in the room, broken TV and Window. Bugs in the shower and ashes on the counter even though it was a non smoking room. We ordered Breakfast and never got any, 25$ in the wind… DO NOT STAY HERE
Stayed 1 night in Jul 2024

6/10 Okay

Dillon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under construction. Hallway carpet on floor I stayed on was very dirty. No ice machine on room floors worked. Had to go downstairs for staff to get ice from bar area.
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

2/10 Terrible

Fatara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Ramona, Scurry

Traveled with partner
The room needed to be vacuumed and the hotel smelled of a cover up spray. Wouldn’t stay here again. Very disappointed.
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Over hang had no footage listed Peanuts on floor between beds Hair dryer bag was empty Shower rod falling down Dirty shoe marks on bathroom floor Very loud air conditioner when it came on
Stayed 1 night in Mar 2024

2/10 Terrible

Vanessa

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we had showed mold.
Stayed 2 nights in Mar 2024

4/10 Poor

Reuben

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a fan
Remodeling the lobby does not improve what's more important, a clean UPDATED functional room. I felt like I was in a time warp to 1991 with the fixtures and gross shower.
Stayed 1 night in Feb 2024

10/10 Excellent

Kaden

Stayed 1 night in Feb 2024

8/10 Good

Anna

Stayed 1 night in Feb 2024

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility is horrible. The ceilings are leaky, and carpet is dirty. This place shouldn't be open. The staff was friendly otherwise I would've tried my luck booking some where else . This place is not safe

8/10 Good

Charles

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Coleta

Stayed 1 night in Nov 2023

6/10 Okay

Tyler

Business traveler
Liked: Cleanliness, staff & service
This is an older Marriot. They are in the process of renovating though. Carpet was worn and stained but everything else was fine. Paid a bit less than I usually do for a Marriott, so it was worth it.
Stayed 1 night in Nov 2023