Courtyard by Marriott Jackson

3.0 star property

Choose dates to view prices

Room options

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

TV, pay movies

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

TV, pay movies

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Courtyard by Marriott Jackson

3-star Jackson hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Change of bedsheets is available on request.
Courtyard by Marriott Jackson offers 117 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Hypo-allergenic bedding and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard by Marriott Jackson features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Jackson hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Courtyard by Marriott Jackson is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Courtyard by Marriott Jackson has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 8.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 29 to March 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 157 out of 487 reviews
Rating 8 - Good. 149 out of 487 reviews
Rating 6 - Okay. 66 out of 487 reviews
Rating 4 - Poor. 63 out of 487 reviews
Rating 2 - Terrible. 52 out of 487 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Shakir

Liked: Staff & service
It is a good place only need a few upgrades, TV/wifi
Stayed 1 night in Sep 2025

6/10 Okay

Teione

Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Business traveler
Stayed 3 nights in Jul 2025

2/10 Terrible

Roman

Stayed 1 night in Jun 2025

8/10 Good

Lorelei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Latarsha

Disliked: Cleanliness, amenities, property conditions & facilities
Yeah I've never been in a Marriott property or maybe even quick hotel stay on the highway that was this bad. I'll never use Expedia for a bundle after this and considering transferring my loyalty to Hilton properties.
Stayed 2 nights in May 2025

6/10 Okay

Yvette

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
This property was under construction. To be renovated they should have closed.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to destination.
Stayed 1 night in May 2025

4/10 Poor

Chris

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Brian

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Bruce

Business traveler
Not good
Stayed 1 night in Mar 2025

2/10 Terrible

James

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was completely unsatisfactory.
Stayed 1 night in Feb 2025

6/10 Okay

Lori

Traveled with family
Stayed 2 nights in Feb 2025

4/10 Poor

Jeff

Stayed 3 nights in Feb 2025

4/10 Poor

Erica, Hernando

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Stayed 2 nights in Jan 2025

2/10 Terrible

Jonas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Active Construction Site, Miserable stay

The entire hotel was under construction with hammering and nail guns going on in the rooms next to ours until 8:45 at night. Took a shower, somewhat clean bathroom, towel rack fell off barely touched it. Front desk had a list with 3 rooms on it that were available unable to change our room away from noise of construction & unable to give discount or refund because we boooked through hotels.com. HOtels.com does not have customer service number to contact for help. Won't be using hotels.com for travel anymore.
outside of room
hallway
Lobby
Stayed 1 night in Jan 2025

4/10 Poor

Bang

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked like under construction or something. The floor tiles were broken every corners, carpet was dirty and smelly. The location was shady. The only thing good was the staff. And nothing more to add on.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2024

10/10 Excellent

MARY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Latisha

Stayed 1 night in Oct 2024

4/10 Poor

Sharon

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

This picture does not depict my experience!

I had to laugh at the photo of the outdoor area on the email because what I experienced was the total opposite of the photo. No cushions, no organization, nothing appealing. I know the hotel is undergoing renovation and the lobby area and most rooms have been updated but the hallway carpet was filthy and looked like it had not been cleaned in weeks. I had reservations for two nights but checked out after one. The area did feel safe and the staff were cordial and helpful, but the areas not renovated were just nasty.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Stayed 2 nights in Sep 2024

2/10 Terrible

Kenya

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Stay at this Hell Hole

The receptionist at the front desk was extremely rude. They didn’t have any king bed rooms available (which was the room type we reserved) and the only option was two queen or full size beds whichever it was. We accepted and went to the room which was smelly and extremely hot to the point it took all night to cool off. When I confronted her she said that was all that was available and if we didn’t want to stay we could go somewhere else! When I told her that Marriott would not be happy with the conditions of the hotel and the rudeness of the service she stated that they were independently owned and they didn’t care! We had been traveling all day and needed our rest so we settled but I was appalled by the level of service this person was giving! Later I came down to see if they may have something for a headache and witnessed this same front desk worker being extremely rude to another customer at which time she canceled his reservation against his will and told him to find another place to stay because he wasn’t staying there! This type of behavior is extremely unacceptable and should not be tolerated by ANY business owner much less a corporate franchise such as Marriott! The rooms and the entire hotel wasn’t up to par to be a two star hotel such as Motel 6!! These are all facts!!
Stayed 1 night in Aug 2024