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Courtyard by Marriott Jackson

3.0 star property

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Photo gallery for Courtyard by Marriott Jackson

Exterior
Lobby
Bar (on property)
Desk, blackout drapes, iron/ironing board, free WiFi
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar

Explore the area

Map
2010 BONDSTEEL DR, Jackson, MI, 49202
  • JAX 60
    ‪5 min drive‬
  • Henry Ford Allegiance Health
    ‪6 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Jackson NW - Airport Road by IHG

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (577)
$123 nightly
The price is $123 total
includes taxes & fees
Holiday Inn Jackson NW - Airport Road by IHG

About this property

Courtyard by Marriott Jackson

3-star Jackson hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Jackson offers 103 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Courtyard by Marriott Jackson provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 840 square feet (78 square meters) include conference space. This business-friendly hotel also offers a terrace, laundry facilities, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site.

Courtyard by Marriott Jackson is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 20 for adults and USD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 840 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 20.00 for adults, and USD 7.00 to 20.00 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Jackson Hotel
Hotel Courtyard BY Marriott Jackson
Courtyard Marriott Jackson
Hotel Courtyard BY Marriott Jackson Jackson
Jackson Courtyard BY Marriott Jackson Hotel
Courtyard BY Marriott Jackson Jackson
Courtyard Marriott Hotel
Courtyard Marriott
Courtyard By Marriott Jackson
Courtyard by Marriott Jackson Property
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Property Jackson
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 205 reviews
Rating 8 - Good. 40 out of 205 reviews
Rating 6 - Okay. 11 out of 205 reviews
Rating 4 - Poor. 12 out of 205 reviews
Rating 2 - Terrible. 9 out of 205 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We switched to this hotel from a shoddy one, and we could not have been happier with our choice. We got a suite and felt like we were living in luxury. It's clean and modern, and all the staff we encountered were amazing. I cannot say enough good things about this experience!
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had
Stayed 2 nights in Apr 2025

6/10 Okay

Alex, Springfield

Traveled with family and small children
Liked: Cleanliness, staff & service
The a/c and heating is very odd and our first room it didn’t work. Had to switch to another room but wasn’t mush better. The thermostat in the room does not control. The pool area couldn’t be used as it was shut down and when reopened the fumes from the chlorine were too strong.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Derrick

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ordinary, but clean and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Solomon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherri

Stayed 2 nights in Feb 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family lives in Jackson so this wasn’t a vacation visit as there isn’t much to do in the area and not many choices for hotels, but I was pleasantly surprised by this one. Very clean, staff was friendly and attentive. There was a small bar to have some drinks before family time, but also a delicious Chinese restaurant and another restaurant/bar with local beer are both within walking distance. The room was comfortable and just way more than I expected. It’s not the 5 star resort you’d expect in a vacation destination, but for the area it’s in, they’re doing everything right.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brittanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, nice, felt safe , very quiet , enjoyed the stay , I’d stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cookies or water for bonvoy members
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

Frances checked us in and was super friendly and helpful. The room was very large and very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The only thing that I'd suggest is to improve the morning bar staff. I travel for business and need to be in and out quick. Quck is not the level of service you can expect here
Stayed 1 night in Nov 2024

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and bad

Hotel and room clean and staff friendly. Loved the fitness room, which was better than most hotels. Eco friendly did mean lower water pressure in shower, which was a bit of a bummer. Starbucks on site was always 10 deep in customers with only 2 employees. I went to nearby Bigby in the mornings.
Stayed 2 nights in Nov 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Phillip

Stayed 5 nights in Oct 2024

10/10 Excellent

Khirastin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024