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DoubleTree by Hilton Hotel Jackson

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Exterior
Lobby
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Music Highway Crossroads
    9 min walk
  • Casey Jones Village
    9 min walk
  • Old Hickory Mall
    2 min drive
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    10 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 336 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Parlor)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Parlor)

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

Best Western Plus Executive Residency Jackson Northeast

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (812)
The price is $107
per night
$123 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

DoubleTree by Hilton Hotel Jackson

4-star Jackson hotel walkable to Casey Jones Village
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel Jackson offers 167 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Hotel Jackson provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 6000 square feet (557 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Jackson is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Twist Grill and Bar - This restaurant specializes in southern cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 457 out of 1031 reviews" "
Rating 8 - Good. 279 out of 1031 reviews" "
Rating 6 - Okay. 149 out of 1031 reviews" "
Rating 4 - Poor. 92 out of 1031 reviews" "
Rating 2 - Terrible. 54 out of 1031 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Amenities, property conditions & facilities
Hotel is kinda noisy! But the room was clean and bed soft! Staff was nice!
Stayed 1 night in Aug 2024

10/10 Excellent

Lashonda

Stayed 1 night in Aug 2024

10/10 Excellent

Johnias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every minute of it
Stayed 3 nights in Jul 2024

10/10 Excellent

Marquitta

Stayed 1 night in Jul 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night stay with a great breakfast the next morning.
Stayed 1 night in Jul 2024

10/10 Excellent

Bentley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. My wife on the other hand did not receive a cookie.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
The room was clean, spacious, and very comfortable. We enjoyed the indoor/outdoor pool and it was clean and the water was a comfortable temperature. We ate at the restaurant and the food we were served was very good and the drinks were very fresh tasting and flavorfull. The only issue was the restaurant was out of the shrimp for the dishes we ordered at the beginning
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer, Bentonville

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac didn’t work, sick and tub wouldn’t drain, room was smelly, hotel didn’t care. horrible doubletree
Stayed 1 night in Jun 2024

10/10 Excellent

Ashanti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room
Stayed 3 nights in Jun 2024

8/10 Good

Valerie

Stayed 1 night in Jun 2024

8/10 Good

Terro

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great. Great customer service. The location was great. We look forward to staying again
Stayed 2 nights in Jun 2024

10/10 Excellent

Hannah

Stayed 1 night in May 2024

6/10 Okay

Travis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Upon arrival our room had not been cleaned. We moved across the hall and comped dinner
Stayed 2 nights in May 2024

4/10 Poor

Teresse

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The lighting was out on first floor where room was and holes above doors. Also the room was not cleaned well in the shower with midew and mold and we had a slug climbing up the wall.
Stayed 1 night in May 2024

10/10 Excellent

Teresse

Liked: Cleanliness, staff & service
Great property
Stayed 1 night in May 2024

6/10 Okay

shigeta

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
This was an emergent stay the bed was not comfy but it was ok. The overall cleanliness of the hotel was not the best but what can i expect when they have so many rooms to clean.
Stayed 1 night in May 2024

4/10 Poor

Candance, ridgway

Traveled with family
Liked: Staff & service
There were children running in the halls beating on doors going floor to floor. They pulled fire alarm at twice at 12:08am. Several guests went to front desk but were told security is looking into it. Will not be staying at Double Tree again.
Stayed 1 night in May 2024

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cousin's Retirement Party
Stayed 2 nights in May 2024

10/10 Excellent

Carlton M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very safe location

10/10 Excellent

Carlton M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice room.
Stayed 1 night in May 2024