See all properties

DoubleTree by Hilton Hotel Jackson

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Music Highway Crossroads
    ‪9 min walk‬
  • Casey Jones Village
    ‪9 min walk‬
  • Old Hickory Mall
    ‪2 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 336 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Parlor)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Parlor)

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Jackson I-40

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (1004)
The price is $110
per night
$126 total
includes taxes & fees
Mar 8 - Mar 9
Comfort Suites Jackson I-40

About this property

DoubleTree by Hilton Hotel Jackson

4-star Jackson hotel walkable to Casey Jones Village
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel Jackson offers 167 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Hotel Jackson provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 6000 square feet (557 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Jackson is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Twist Grill and Bar - This restaurant specializes in southern cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

William

Stayed 1 night in Nov 2024

8/10 Good

Tillman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The plunger in the sink was stuck in the closed position so the water could not drain. We were there only one night so we did not complain. A maintenance man walked into our room late at night with the door locked to test a TV remote, thinking the room was empty. We were compensated with a continental breakfast, which we believe should be included with the room. We would probably stay at this property again, because the staff was so friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Austin

Liked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Hunter

Stayed 1 night in Oct 2024

4/10 Poor

Reginald

My room was not made up during my stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cassie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and the pool was awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nakendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and friendly staff
Stayed 1 night in Oct 2024

4/10 Poor

Kristi

Traveled with partner
Disliked: Property conditions & facilities
Hotel is in dire need of updating. Sticky floors…no deadbolt on room door…bathroom smelled like raggedy underwear. My husband took a five minute shower in 8 inches of clogged water. Hotel is gross. Reviews can’t be trusted.
Stayed 1 night in Oct 2024

10/10 Excellent

Andranna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and a overall great experience
Stayed 1 night in Oct 2024

6/10 Okay

Bhaskar

Stayed 3 nights in Oct 2024

4/10 Poor

Edith

Stayed 1 night in Sep 2024

10/10 Excellent

Austin

Stayed 4 nights in Sep 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Amma

Never made it. So they took my money
Stayed 1 night in Sep 2024

10/10 Excellent

Vicki, Canon City

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Jessi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Double Tree in Jackson
Everything was great for the most part. AJ that checked us in was so nice. The room was exceptionally clean. Each staff member I crossed paths with was super friendly. The check out clerk wasn’t the most personable but it was fine.
Stayed 1 night in Sep 2024

10/10 Excellent

Logan

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jackson TN
The room was clean and comfortable. The bathroom door didnt close all the way.
Stayed 1 night in Sep 2024

8/10 Good

amber

Stayed 1 night in Sep 2024

10/10 Excellent

Ole, Pomona

Stayed 1 night in Aug 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pickleball tournament stay
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stay ok, I ve been billed by them as well as hotels.com and had to dispute their charge, it’s a headache I don’t need.
Stayed 1 night in Aug 2024