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Fairfield Inn & Suites Jackson

2.5 star property

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Photo gallery for Fairfield Inn & Suites Jackson

Reception
Reception
Indoor pool
Room amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
  • Breakfast included

Explore the area

Map
2395 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    ‪3 min drive‬
  • Rod Mills Park
    ‪3 min drive‬
  • Keeley Park
    ‪5 min drive‬
  • Jackson, MI (JXN-Reynolds Field)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Room amenity

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Jackson, MI

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (844)
The price is $84
per night
$93 total
includes taxes & fees
Mar 3 - Mar 4
Tru by Hilton Jackson, MI

About this property

Fairfield Inn & Suites Jackson

Jackson hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Fairfield Inn & Suites Jackson offers 54 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairfield Inn & Suites Jackson features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Fairfield Inn & Suites Jackson is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Jackson Hotel
Fairfield Inn Jackson
Fairfield Jackson
Jackson Fairfield Inn
Fairfield Inn Jackson Hotel Jackson
Fairfield Inn & Suites Jackson Hotel
Fairfield Inn & Suites Jackson Jackson
Fairfield Inn & Suites Jackson Hotel Jackson

Fairfield Inn & Suites Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 229 out of 479 reviews
Rating 8 - Good. 147 out of 479 reviews
Rating 6 - Okay. 54 out of 479 reviews
Rating 4 - Poor. 26 out of 479 reviews
Rating 2 - Terrible. 23 out of 479 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Seunghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Tracey, Holly

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
The staff was exceptional front office to the best cook for breakfast. The oatmeal bar is amazing and healthier choices for breakfast!
Stayed 1 night in Oct 2024

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad Tuesday Morning
All good til this am prior to leaving . We got downstairs for breakfast. No Juice....No Muffins...Eggs and Bacon we got the last. Told the Main Desk....they came over. Supposedly fixed juice ( nope orange tinted water) No Eggs or Bacon put out . Very disappointed but at least it was our last day not our first.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christina

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing from the time we walked in and leaving!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brad

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BDay
We threw our daughter and a couple of her friends a pool party, and we also set up a taco/nacho bar in the lounge area. All staff was extremely nice, and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Zachary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No major complaints with the property or facilities
Stayed 1 night in Oct 2024

8/10 Good

Steven

Business traveler
Nice and clean.
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
They allowed me to come in hors before regular time to check in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel

Stayed 1 night in Aug 2024

8/10 Good

Christina

Traveled with group
Liked: Staff & service, property conditions & facilities
The staff is amazing, friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Karl

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Good for the price
Stayed 1 night in Aug 2024

2/10 Terrible

Megan

Disliked: Cleanliness, property conditions & facilities, room comfort
From start to finish this hotel was awful. The outside looks like it is about to be condemned with the exception of the freshly paved parking lot. Everyone working looks miserable. We checked in and get to our room and it is just yuck. The door doesn’t actually latch unless you pull the handle really hard or push on the door. The entire room just smells like mildew and cat urine. The shower had not been cleaned and the toiletries were empty. The ceiling in the bathroom was covered in mold. We will never stay here again. Absolutely disgusting
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Traveled with family
Liked: Cleanliness
Overall, we enjoyed our stay in Jackson at the fairfield. Sasha was amazing at the desk and helping with any questions we had. The rooms were clean and everything was stocked well in the room. Parking was easy and well lit. Now here are the drawbacks....the coffee was like lukewarm water and was hardly ever stocked with cups or creamer. The "hot breakfast" was a joke. The sausage was hard and the eggs were not great. That was it. Only scrambled eggs and dry, hard sausage. On the last day i found out there was supposed to be a waffle maker but it was never out or available for use. Please dont advertise something and fail that miserably.
Stayed 5 nights in Jul 2024

8/10 Good

Makaila

Stayed 4 nights in Jul 2024

8/10 Good

HENRY

Stayed 4 nights in Jul 2024

8/10 Good

Jacob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff were friendly, but they staff seemed a bit overworked and the included breakfast was very sparse.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anver

Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Stayed 1 night in Jul 2024

2/10 Terrible

Richard

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Did not have my room due to an unspecified plumbing problem.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Renovations
It was decent. The place is going thru renovations. It could use upgrades in lighting as there were no USB charging areas in the room. Outside is still being worked on. It was clean staff was ok.
Stayed 2 nights in Jun 2024