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Hampton Inn Jackson

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Jackson

Premium bedding, desk, blackout drapes, iron/ironing board
Indoor pool
Exterior
Lobby
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • Pool
    Pool
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Gym
    Gym

Explore the area

Map
2225 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    3 min drive
  • Art 634
    5 min drive
  • Keeley Park
    5 min drive
  • Jackson, MI (JXN-Reynolds Field)
    6 min drive

Room options

View all photos for King non smoking

Premium bedding, desk, blackout drapes, iron/ironing board

King non smoking

  • 265 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Flat-screen TV

Room, 1 King Bed, Accessible

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Two Queens Non Smoking

  • 275 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed (Study)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Study)

  • 336 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Flat-screen TV

Room, 1 King Bed, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Flat-screen TV

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Jackson, MI

Breakfast included
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (799)
The price is $89
per night
$98 total
includes taxes & fees
Dec 7 - Dec 8
Tru by Hilton Jackson, MI

About this property

Hampton Inn Jackson

Jackson hotel close to Keeley Park
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a microwave in a common area, and a business center. Housekeeping is available on request.
Hampton Inn Jackson offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Jackson features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Hampton Inn Jackson is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson Hotel
Hampton Inn Jackson Jackson
Hampton Inn Jackson Hotel Jackson

Hampton Inn Jackson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 335 out of 820 reviews" "
Rating 8 - Good. 259 out of 820 reviews" "
Rating 6 - Okay. 121 out of 820 reviews" "
Rating 4 - Poor. 63 out of 820 reviews" "
Rating 2 - Terrible. 42 out of 820 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michaela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
When we attempted to check in there was no one at the desk but we could hear someone talking on FaceTime in the back. After ringing the bell twice and waiting for 10 minutes the male worker came out. After checking in we went to our room where the key was not working. My husband went down to see if he could get the key fixed and in the mean time an older gentleman opened the door and asked if we needed something. We were given an occupied room and the hotel was the filthiest Hampton Inn I have ever seen. We travel often and this was by far the grossest experience I’ve had in a long time. We asked for a refund and left.
Stayed 1 night in Aug 2024

6/10 Okay

Shannon

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Bath tub was disgusting!
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
My first room was sprayed to death and was going to give me a migraine. They were kind enough to move me. The second room was great. I was disappointed with the exercise room. I wish they had at least a mat to lay on the floor. The one they did have was incredibly thin and worn. The treadmill was out of order. Staff was very friendly. I had a wake up call at 6, I got it at 6:18am, luckily I was already awake. Overall it was a pretty good experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kristine

Stayed 2 nights in Aug 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities
very affordable
Stayed 1 night in Aug 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kasey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were just nice and friendly, and the place was clean
Stayed 2 nights in Aug 2024

6/10 Okay

Michele

Traveled with family and small children, Traveled with pets
Room was not clean, when we complained they gave use new sheets and said to make the beds ourself. We had to request a new room. I asked for adjoining rooms and they said they were full they were not. Very disappointed in the staff and their wiliness to accommodate.
Stayed 1 night in Aug 2024

6/10 Okay

Rhonda

Stayed 2 nights in Jul 2024

4/10 Poor

Elker

Stayed 2 nights in Jul 2024

10/10 Excellent

Adrienne

Stayed 1 night in Jul 2024

6/10 Okay

Laura

Liked: Staff & service
Good enough
Moderately clean. Decent breakfast. It served our needs for a quick overnight but appears to be a bit older. Sadly no hot tub. Thankfully we were not charged for parking as the website indicates. Per policy is obscene - I understand the need for it, but should definitely be refundable.
Stayed 1 night in Jul 2024

10/10 Excellent

Dayesha

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the piece and quiet
Stayed 1 night in Jul 2024

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTY GROSS!
when we checked in we didn't get the room we ordered because their computers were down. The beds weren't stained and the room was dark and dirty. We didn't end up staying overnight because we were so grossed out. Mold was found in the bathroom. The front desk staff didn't even try to help the situation. Another guess was having problems with their room key. Also with the keys not working we really didn't want to stay there, fear some other guess would come in out room.
Stayed 1 night in Jul 2024

2/10 Terrible

Jenyl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible experience, rude staff, room in terrible condition. we packed up and left, did not stay!!!
Stayed 1 night in Jul 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service
They don’t clean the rooms and restock towels and toiletries
Stayed 4 nights in Jul 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Jackson Hampton Inn is Not Fabulous
Overall underwhelming. Sparse staffing, curtains not working correctly. Long breakfast wait for food. Overall not great
Stayed 1 night in Jul 2024

4/10 Poor

Jeffrey

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hampton Inn Jackson is Disappointing
Booked a 2 queen bed handicapped accessible room. Confirmed those room directly with the hotel the day prior to arrival. Arrived and no double queen bed handicapped accessible rooms were available. My 2nd room a King bed room was actually opened with the lock latch. This made me wonder if it was safe to use. The curtains in the room did not vlose prperly. Meaning I had to sleep with flood lights from the parking lot flooding the bed. Eventually I took the initiative to fix the tracking on the curtains. Was surprised that rooms didn't have small refrigerators. Dufficult to get get someone at the front desk. Appeared to be very sparsely staffed. Breakfast was very slow in putting up food. The woman in charge of the good was doing her best and had a charming didposition but it took nearly 30 minutes to get omlets out and the other "hot" food was not so warm. In short, the experience underwhelmed and was not ehat I thought a Hilton property would offer. I certainly didn't leave well rested. Disappointed.
Stayed 1 night in Jul 2024