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Hilton Garden Inn Jackson

3.0 star property

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Photo gallery for Hilton Garden Inn Jackson

Lobby
Exterior
Terrace/patio
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $146
includes taxes & fees
Jun 6 - Jun 7

Explore the area

View in a map
1324 Vann Dr, Jackson, TN, 38305
  • Place, Union University
    ‪16 min walk‬
  • Place, Casey Jones Village
    ‪1 min drive‬
  • Place, Music Highway Crossroads
    ‪1 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for 2 QUEEN MOBILITY/HEARING ACCESSIBLE RI SHWR

In-room safe, desk, laptop workspace, blackout drapes

2 QUEEN MOBILITY/HEARING ACCESSIBLE RI SHWR

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

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About this property

Hilton Garden Inn Jackson

3-star Jackson hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center. Weekly housekeeping is available.
Hilton Garden Inn Jackson offers 98 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hilton Garden Inn Jackson features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Self-serve breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Hilton Garden Inn Jackson has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day, plus a deposit of USD 75 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May 26 to September 06
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jackson Hotel

Hilton Garden Inn Jackson Downtown Hotel Jackson

Hilton Garn Inn Jackson Hotel

Hilton Garden Jackson Jackson

Hilton Garden Inn Jackson Hotel

Hilton Garden Inn Jackson Jackson

Hilton Garden Inn Jackson Hotel Jackson

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 432 out of 689 reviews
Rating 8 - Good. 147 out of 689 reviews
Rating 6 - Okay. 48 out of 689 reviews
Rating 4 - Poor. 29 out of 689 reviews
Rating 2 - Terrible. 33 out of 689 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice. But i feel like hilton needs to step up their game. The rooms air did not work, the shower floor was dirty and needed a mr clean sponge to it along with the faucet, the hotel is under remodeling with home depot paper in the elevator and we also did not know untill after booking and payment. Save you money $180 for a night is what we paid and it was definitely not worth it.
Stayed 1 night in Feb 2026

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was fabulous, every last one. Room was meh. No safe. Had to ask for all manner of stuff (batteries on door lock, stock sugar at coffee, stock creamer at coffee, stock sugar at coffee [again], fix the TV, refill food on rather sparse selections on the breakfast buffet [$16 with reconstituted eggs]). All done in very good humor, but still.... They are remodeling, hope the sprucing brings it up to the standard of the room charge. Oh, and it's a no-cash operation, so bring your own change for a twenty.
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

William

Great
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and quiet! What more could you ask for? Plus, the hotel was in a great location!
Stayed 2 nights in Dec 2025

6/10 Okay

Kayla

Traveled with partner
Disliked: Property conditions & facilities
Stopped on a road trip at this location and can say it was a decent stay. Polite staff, clean bed and spacious room. The restroom was a little run down in my opinion and the experience was not really worth the higher price, especially since this location doesn't come with complementary breakfast. I would visit here again since it was good, just not up to value price wise in my opnion.
Broken toilet paper holder
Broken bathroom door handle
Moldy shower
Moldy shower
Stayed 1 night in Nov 2025

10/10 Excellent

S. A.

Liked: Cleanliness, staff & service, amenities
Hotel and room were clean. Staff were very friendly. Lots of restaurants nearby. I had access to Netflix. I'll stay there again, next time I'm in town.
Stayed 1 night in Nov 2025

10/10 Excellent

Theresa, Firestone

Stayed 1 night in Nov 2025

6/10 Okay

Tristan

Traveled with family
Stayed for one night traveling from Indiana to Texas. After a long travel day we were given keys that didn’t work. Once we moved to another room and got settled in bed we found the TV was not working. We ended up sleeping anyway and leaving at 4am.
Stayed 1 night in Nov 2025

6/10 Okay

Everett

Liked: Cleanliness, property conditions & facilities
The room sink was backed up and slow to drain.
Stayed 2 nights in Nov 2025

4/10 Poor

Jessica

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Employees were lazy and rude. When I called in they were rude when asking for a simple confirmation number. When we arrived, we stood around waiting for someone to check us in and after 10min, I went to the office area to find someone. The room was ok but not that clean. We won’t be staying here again.
Stayed 1 night in Nov 2025

8/10 Good

MAURICE

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
The front desk staff were courteous and helpful. The hotel was clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bethany, Dyersburg

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Kristin

Stayed 1 night in Oct 2025

6/10 Okay

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gentleman at check-in. He helped us get into our room. We will definitely be back as our son lives here and you all are a great facility. We were checked in and given a room above the EV charger which was nice. Facility was very clean. Only two complaints ; the toilet paper is like sandpaper, it’s like really bad. And the lighting is not very good, especially when trying to put on makeup
Stayed 2 nights in Oct 2025

8/10 Good

Margaret, Fresno

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Lester

Disliked: Amenities
I can't check in
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 staff and facility was top tier. Traveled for work and a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Brent

Stayed 1 night in Sep 2025