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Hilton Garden Inn Jackson

3.0 star property

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Photo gallery for Hilton Garden Inn Jackson

Exterior
Terrace/patio
Lobby
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
1324 Vann Dr, Jackson, TN, 38305
  • Union University
    ‪16 min walk‬
  • Music Highway Crossroads
    ‪2 min drive‬
  • Casey Jones Village
    ‪2 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
4.6 out of 5, Wonderful, (570)
The price is $119
per night
$137 total
includes taxes & fees
Feb 20 - Feb 21
SpringHill Suites by Marriott Jackson

About this property

Hilton Garden Inn Jackson

3-star Jackson hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center. Weekly housekeeping is available.
Hilton Garden Inn Jackson offers 98 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hilton Garden Inn Jackson features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Jackson is a smoke-free property.

Self-serve breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Hilton Garden Inn Jackson has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May 26 to September 06
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 379 out of 598 reviews
Rating 8 - Good. 132 out of 598 reviews
Rating 6 - Okay. 37 out of 598 reviews
Rating 4 - Poor. 27 out of 598 reviews
Rating 2 - Terrible. 23 out of 598 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

iyad

Stayed 2 nights in Oct 2024

8/10 Good

Sonja

Traveled with partner
Was so tired when we arrived and it took forever to get our card keys to work ended up having to change rooms … multiple trips back and forth to the lobby was very inconvenient when you’re exhausted.. ended up being faulty or dead door locks … other than that the stay was good … clean room and comfortable bed
Stayed 1 night in Nov 2024

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot water was out for an entire day. Only one elevator working and it was pitch black because the lights were out.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed
One elevator was out. The other elevator had an electrical problem so no light in it, pitch dark, then no hot water for about 12 hours.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stat
Great location. Clean comfortable room. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Laquetta, Pearland

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. Very clean room and in a great spot
Stayed 1 night in Oct 2024

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!!!
Peaceful the staff is so nice and acomidating it’s always a GREAT!! Stay when I visit Jackson
Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Oct 2024

2/10 Terrible

David

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Tasjah

Stayed 1 night in Aug 2024

8/10 Good

Tresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More expensive than other hotels, but the beds were heavenly, 2 free waters. But breakfast and food and drink prices are astronomical. Uber somewhere. Staff and service was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Consuelo

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I like the customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
Very quiet and friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Sheila

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the area and convenient to places to eat and entertainment as well
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley

Stayed 1 night in Jul 2024

10/10 Excellent

Steven E.

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to overnight while traveling Interstate 40
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid place to stay
The location was ideal for what we needed and very accessible. It was clean, well stocked, and the staff we interacted with were very friendly. We ate at the restaurant and the food was delicious. The pool looked refreshing.
Stayed 1 night in Jul 2024

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!!
The room was extremely clean and tidy. Everything was in its place. I travel \with a mobility scooter and I had plenty of room to maneuver .
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

8/10 Good

JANET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jackson, TN
The room was mostly what you would expect from Hilton. Clean and comfortable. The doors are a bit heavy causing them to close hard, creating a slam that I’m sure would be heard by those around you. Guest laundry was adequate. Breakfast was “offered” at an additional cost, but not “included.” For the price of a Hilton hotel room, breakfast should be included; continental at least. The room was adequately cleaned and stocked except for the hand-lotion container permanently fixed to the wall. It was empty. Not a dealbreaker, but definitely an oversight by the housekeeping staff. All things considered, we enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024