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Hilton Garden Inn Jackson/Flowood

3.0 star property

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Photo gallery for Hilton Garden Inn Jackson/Flowood

Outdoor pool
Meeting facility
Lobby
Front of property
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
118 Laurel Park Cove, Flowood, MS, 39232
  • Merit Health Woman's Hospital
    ‪4 min drive‬
  • The Refuge
    ‪6 min drive‬
  • Mississippi Coliseum
    ‪13 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Coffee and/or coffee maker

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Coffee and/or coffee maker

Room, 1 King Bed, Accessible (Roll In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Coffee and/or coffee maker

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Whirlpool)

Coffee and/or coffee maker

Room, 1 King Bed, Accessible (Whirlpool)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Coffee and/or coffee maker

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Flat-screen TV

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Flat-screen TV

Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Coffee and/or coffee maker

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room | In-room safe, desk, iron/ironing board, rollaway beds

Holiday Inn Express & Suites Flowood by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (821)
The price is $131
per night
$147 total
includes taxes & fees
May 15 - May 16
Holiday Inn Express & Suites Flowood by IHG

About this property

Hilton Garden Inn Jackson/Flowood

3-star Flowood hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and dry cleaning.
Hilton Garden Inn Jackson/Flowood offers 112 accommodations with safes and complimentary weekday newspapers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Flowood hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hilton Garden Inn Jackson/Flowood features an outdoor pool and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary wired and wireless Internet access. This Flowood hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. Complimentary self parking is available on site.

Hilton Garden Inn Jackson/Flowood is a smoke-free property.

Great American Grill® - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee
  • A restaurant

Restaurants on site

  • Great American Grill®

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jackson/Flowood Hotel Flowood
Hilton Garden Inn Jackson/Flowood Flowood
Hilton Jackson Flowood Flowood
Hilton Garden Inn Jackson/Flowood Hotel
Hilton Garden Inn Jackson/Flowood Flowood
Hilton Garden Inn Jackson/Flowood Hotel Flowood

Hilton Garden Inn Jackson/Flowood Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 502 reviews
Rating 8 - Good. 113 out of 502 reviews
Rating 6 - Okay. 49 out of 502 reviews
Rating 4 - Poor. 27 out of 502 reviews
Rating 2 - Terrible. 24 out of 502 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shamekia

Stayed 1 night in Jan 2025

10/10 Excellent

eman

Stayed 2 nights in Jan 2025

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property before and was very satisfied then, as well. The hotel is nice and well kept, the staff was very friendly and accommodating. The website said the hotel was being renovated but I was never bothered by it. Would certainly stay there again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff!
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was perfect. I would recommend this hotel
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Cleanliness, room comfort

Terribly Disappointed.

We checked in and discovered there would be no breakfast because “we didn’t choose that package”; however, that option was not provided, but ok. We went out to eat and came back about 9pm to discover our room key pad was damaged, but worked (we hadn’t gone up at check in, just out to eat) and the door was dirty (I have pics). Still it worked and the inside locks worked and since we hadn’t planned on leaving we were ok with it. We get inside and the desk chair arms are extremely tattered. We asked about buying bottled water, but they had none because the delivery truck hadn't arrived. Plus, the vending machines were all sold out. Then, the remote only controlled the on/off, and volume. So no TV! This was about 10pm so we didn’t bother with trying to get someone to fix it. They weren’t helpful with the drinks so why would they care about the TV. Finally, as we were packing to leave I discover a used disposable laundry bag in the closet. When we checked out I tried reporting the issues but the clerk said “Yeah, we know and we are working on this problems. Like I know these aren’t huge deals, but we got the impression that our room was on hotels.com as a “discounted rate due to damage.” The issue is that we could’ve (and will going forward) stayed somewhere else. We presumed that as an upper scale Hilton family hotel that it would’ve been a treat but instead we were terribly disappointed.
Stayed 1 night in Nov 2024

8/10 Good

Tammra

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
`
Stayed 1 night in Nov 2024

8/10 Good

Barbara, Hazlehurst

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Property needs some updates.
Stayed 1 night in Nov 2024

10/10 Excellent

Laguita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area and safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The afternoon and evening staff is wonderful as they have for the past three years!
Stayed 4 nights in Oct 2024

6/10 Okay

Allen

Traveled with partner
Shower need recalked
Stayed 3 nights in Oct 2024

6/10 Okay

Lauren

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
There was some damage to the first room I was given and I had to be moved. The second room was fine. Day 2 of a 3 day stay, my room keys stopped working, so after a long day I had to trudge all the way back down to the front desk to get them reprogrammed. The restaurant was out of several things the first 2 mornings, but had been restocked by the third, so that made it somewhat better. Selection for snacks even to purchase was quite thin, and the vending machines were all broken, which was disappointing. I will say that the staff is all super friendly and tried very hard to be accommodating, but there was only so much they could really do.
Stayed 3 nights in Oct 2024

2/10 Terrible

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check your room before purchasing.

The service from management sucked. I told her about the situation and she said she can only offer me snacks from behind the counter. Very bad whoever the foreign woman was. The shower area wasn’t clean (I have photos) there was a leak in the shower area water came out on floor badly I had to use all the towels to clean up the water. The shower surface was dirty. Look like mold in the corner. I was so upset until I didn’t shower because of the unclean area. My family showered but I took a bird bath from the sink.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Carpeting in the room didnt appear clean, the furniture was dated and damaged and the shower door wouldnt close. When i told the employee at the desk her response was "I know but we are working on getting things fixed". So basically they know that there are rooms that are not up to Hilton standards but care more about making money than giving guests what they are paying for.
Stayed 1 night in Oct 2024

4/10 Poor

Daniel, Dallas

Traveled with family and small children
Disliked: Cleanliness, amenities
A better job really needs to be done with the rooms. The carpet was dirty, shower curtain and a dead bug that apparently was smashed with the curtain. All the furniture looks like it had been purchased from a thrift with how poor the condition was and lastly, if this is a non smoking hotel, the rooms wreaked of cigarette smoke. I know it wasn’t just one room but many rooms because our in-laws stayed in another room. Poor job Hilton in letting your franchise and your brand tarnish in this way.
Stayed 1 night in Sep 2024

6/10 Okay

Wendy

Traveled with group
Disliked: Room comfort

Not impressed

The room was okay, had a weird smell and the pillows were not comfortable. The hotel was very hot, in the lobby, the hallways and elevator. The breakfast was not open like it says on the website. I would not stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

DIANA

Stayed 1 night in Aug 2024

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfy beds , excellent staff. Room did not have black out curtains and ice machine on second floor did not work. Room was super cold, we loved that. Lobby was very warm.
Stayed 1 night in Sep 2024

4/10 Poor

Jimmy

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Lobby area clean rooms not clean bathrooms very dirty staff were nice would not recommend this property at this time needs rooms updated
Stayed 1 night in Sep 2024

8/10 Good

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Sep 2024

6/10 Okay

Kimble

Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024