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Hilton Garden Inn Jackson/Madison

4.0 star property

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Photo gallery for Hilton Garden Inn Jackson/Madison

Exterior
Terrace/patio
Lobby
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
$131
includes taxes & fees
Oct 30 - Oct 31

Explore the area

View in a map
320 New Mannsdale Rd, Madison, MS, 39110
  • Place, Annandale Golf Club
    ‪10 min drive‬
  • Place, Country Club of Jackson
    ‪13 min drive‬
  • Place, Jackson State University
    ‪21 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪31 min drive‬

Room options

View all photos for 2 Queen Beds Extended with Sofa Bed

2 Queen Beds Extended with Sofa Bed | 1 bedroom, minibar, in-room safe, iron/ironing board

2 Queen Beds Extended with Sofa Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Mobility Accessible w/ Bathtub

1 bedroom, minibar, in-room safe, iron/ironing board

1 King Mobility Accessible w/ Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Mobility Accessible w/ Bathtub

2 Queen Beds Mobility Accessible w/ Bathtub | 1 bedroom, minibar, in-room safe, iron/ironing board

2 Queen Beds Mobility Accessible w/ Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed with 1 Bedroom Suite with Sofa Bed

1 King Bed with 1 Bedroom Suite with Sofa Bed | 1 bedroom, minibar, in-room safe, iron/ironing board

1 King Bed with 1 Bedroom Suite with Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Mobility Accessible w/ Roll-in Shower

1 bedroom, minibar, in-room safe, iron/ironing board

1 King Mobility Accessible w/ Roll-in Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

1 bedroom, minibar, in-room safe, iron/ironing board

1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds | 1 bedroom, minibar, in-room safe, iron/ironing board

2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Extended with Sofa Bed

1 King Bed Extended with Sofa Bed | 1 bedroom, minibar, in-room safe, iron/ironing board

1 King Bed Extended with Sofa Bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Terrace/patio
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About this property

Hilton Garden Inn Jackson/Madison

4-star Madison hotel with 2 restaurants
This hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and safes. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1001 square feet (93 square meters) include conference space. This Madison hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Hilton Garden Inn Jackson/Madison has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grill - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,001 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 989 reviews
Rating 8 - Good. 236 out of 989 reviews
Rating 6 - Okay. 68 out of 989 reviews
Rating 4 - Poor. 25 out of 989 reviews
Rating 2 - Terrible. 24 out of 989 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

E. Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tamikea

Stayed 1 night in May 2025

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lots of options near in the area
Stayed 1 night in Jun 2025

8/10 Good

Franeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ginger

Stayed 3 nights in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
This property was beautiful! I didn't spend a lot of time on site but the view out of my window with the sunrise was gorgeous. It was easy to park, check in, and get to my room and I was thankful for this because I arrived late at a night and was travelling alone. Everything was well lit so I felt as safe as I could feel. My room was comfortable and clean as well.
Stayed 2 nights in Jun 2025

8/10 Good

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked more dining options. Otherwise, a great stay
Stayed 1 night in Jun 2025

2/10 Terrible

Jon

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mini fridge did not work. The food we brought went bad. Microwave didn't work, so we couldn't even eat the food we brought before it went bad. Mold in the shower. AC would not go below 74 degrees. The sheet did not fit the bed... It was either queen or single on a king bed. All in all, not a pleasant stay at all!
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice area however to a visitor the businesses are hard to spot because the buildings all look alike and you can’t spot a familiar place because they don’t look like their regular buildings as every where else. Use a map app to see what the area offers. Doing it from sight is very difficult.
Stayed 2 nights in May 2025

10/10 Excellent

Keira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went above and beyond to greet and accommodate us. Will definitely be back!
Stayed 2 nights in May 2025

8/10 Good

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Laurie

Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Room was spacious and in great shape! Bed was very comfortable. I wish the sheets had been a bit longer on the sides. Bathroom was a good size and very well arranged. Shower had great water flow.
Stayed 1 night in May 2025

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness
Bathroom was dirty. As in someone used the shower as a toilet.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

James

Some lights didn’t work in a king room. No towel replacement.
Stayed 2 nights in May 2025

10/10 Excellent

Shameika

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly
Stayed 2 nights in May 2025

4/10 Poor

Cindy

Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities
This was our second stay at this property. The 1 st was amazing. The second one was just OK. Everything was exceptional, except the AC. The a/c would never get to the temperature we set the thermostat at. I know we probably could have changed rooms, but it was late and we were to tired.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025