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Hilton Jackson

3.5 star property

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Photo gallery for Hilton Jackson

Room, 1 King Bed, Accessible, City View | City view
Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Bar (on property)
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
$106
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
1001 E County Line Rd, Jackson, MS, 39211
  • Place, Tougaloo College
    ‪3 min drive‬
  • Place, Boddie Mansion (Tougaloo Mansion House)
    ‪3 min drive‬
  • Place, Woodworth Chapel
    ‪3 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

7.0 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Corner

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn Jackson Downtown
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.5 out of 5, Good, 1,006 reviews
Hilton Garden Inn Jackson Downtown

About this property

Hilton Jackson

3.5-star Jackson hotel with bar/lounge
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and conference space. Housekeeping is available on request.
Hilton Jackson offers 276 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Jackson features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 19154 square feet (1779 square meters) include a conference center. This business-friendly hotel also offers shopping on site, a porter, and an ATM. Complimentary self parking is available on site.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Fitzgerald's - This bar specializes in Regional cuisine.
Drago's Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
Wellington’s - This restaurant specializes in American cuisine and serves breakfast and lunch. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.95 to 23.95 for adults and USD 11.95 to 23.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Drago's Seafood
  • Fitzgerald's
  • Wellington’s

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference center (19,154 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1984
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 23.95 for adults, and USD 11.95 to 23.95 for children
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Jackson
Hilton Jackson
Jackson Hilton
Hilton Jackson Hotel Jackson
Jackson Hilton Hotel
Hilton Jackson Hotel
Hilton Jackson Hotel
Hilton Jackson Jackson
Hilton Jackson Hotel Jackson

Reviews

Hilton Jackson Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 105 out of 1001 reviews

Reviews

8/10 Good

Betsy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the property felt saft.
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Not a great location. Pretty isolated
Stayed 2 nights in Aug 2025

10/10 Excellent

Bradterio, Byram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for a conference. A couple of the conf rooms were too warm. Other than that, great stay. Staff very friendly and accommodating
Stayed 2 nights in Aug 2025

6/10 Okay

Mario

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
This was a nice hotel about 30 years ago. Service was excellent as was the food. That said the Hilton Standard is questionable. This place is in desperate need of a renovation. Chairs everywhere are old and peeling. Poor lighting and drab. Wish I could’ve stayed in the 90s it must’ve been something
Stayed 2 nights in Aug 2025

6/10 Okay

Lee Ann

Disliked: Property conditions & facilities

Good location

Older hotel… good location, close to dining and shopping
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Every time I drive cross country I stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

George Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

8/10 Good

Dedra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Cara

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay at this Hilton again

Poor quality of rooms for the price . The guest room we were given 318 was musty smelling, the bed coverings were damp t to the touch & the a/c unit wasn’t working, the bathroom had a wall fixture that was hanging off the wall. We were moved across the hall. Room 323 was a little better, at least the a/c worked. But the room still has a musty smell, the bathroom wasn’t very clean, the beds were not comfortable, and the tv was missing its cable so the tv wouldn’t work. All in all was not a favorable stay and will not choose this hotel to stay in again.
Stayed 1 night in Aug 2025

10/10 Excellent

Edith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jaden

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no fan in the bathroom, steamed up the mirror after shower. No ice in ice machine at all, otherwise fine.
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Amenities
Hotel needs an upgrade. Staff was super nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Essie

Liked: Cleanliness, staff & service, property conditions & facilities
Having three restaurants on the property was excellent.
Stayed 5 nights in Jul 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Need an update for the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edmund

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shante

Stayed 1 night in Jul 2025

2/10 Terrible

Joanna

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1. Elevators: two of the four elevators were out of commission the entirety of our stay. Staff did not disclose this at check in. We found out as we waited with a cart to take luggage to our room for 15 minutes. When checking out, i waited for 20 minutes for the elevator to take my luggage cart downstairs. When i didn't have luggage, we used the stairs which were very dirty and moldy. 2. Our room: Upon arriving in our room, I went to the bathroom and picked up about 20 long hairs off the floor. I then walked into the sleeping area and found some sort of red and clear gelly substance stuck to multiple places on the floor. There were two chairs - one was tattered and the other had stains all over it. The beds came with 3 pillows and each one was so thin your head sunk to the mattress when using it. I had to use a pillow from the stained chair which smelled. This seemed unacceptable for $175/ night. 3. Pool: we booked this hotel bc of the outdoor pool which looked nice online. When seeing it in person, we quickly noticed that there was a black mold-like substance growing on the sides of the pool. When diving to the bottom of the pool to look for goggles we had dropped and couldn't see due to the murkiness of the water, we found massive clumps of this black mold along with a large amount of water toys that had been dropped and lost to the murky water. There were also a large amount of missing or loose tiles. Pool furniture was all stained and/or had cigarette burns.
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
I left my watch by accident and didn’t notice until I was already hours away heading home. The staff here found it and coordinated a return that worked for me. Above and beyond
Stayed 2 nights in Jul 2025

8/10 Good

Toyce, New Orleans

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. If you don’t have a car you can walk to restaurants, gas stations and even shop. Only downside this time the hotel only had one elevator available.
Stayed 3 nights in May 2025

4/10 Poor

JEROME H

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Bradley

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor s

Pool was closed due to maintenance and no one mentioned this prior to arrival and we called two days before to confirm the room. This would have been the time to tell us the pool was closed. That was one of the main reasons we chose to stay here. Additionally, my children who are teenagers were told that the coffee in the lobby was for adults only and were not allowed to get any.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Latoisha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Thy were under staffed and over worked. The rooms need to be updated. I was very disappointed for this to be a Hilton.
Stayed 1 night in Jul 2025