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Hilton Jackson

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Jackson

Room, 1 King Bed, Accessible, City View | City view
Property entrance
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
1001 E County Line Rd, Jackson, MS, 39211
  • Country Club of Jackson
    6 min drive
  • Whataburger
    2 min walk
  • Jackson Station
    11 min drive
  • Madison, MS (DXE-Bruce Campbell Field)
    7 min drive

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 49-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Staybridge Suites Jackson, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (648)
The price is $98
per night
$106 total
includes taxes & fees
Jan 7 - Jan 8
Staybridge Suites Jackson, an IHG Hotel

About this property

Hilton Jackson

Jackson hotel with 2 restaurants
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and conference space. Housekeeping is available on request.
Hilton Jackson offers 276 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Jackson features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 19154 square feet (1779 square meters) include a conference center. This business-friendly hotel also offers shopping on site, a porter, and an ATM. Complimentary self parking is available on site.

Hilton Jackson is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Fitzgerald's - This bar specializes in Regional cuisine.
Drago's Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
Wellington’s - This restaurant specializes in American cuisine and serves breakfast and lunch. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.95 to 23.95 for adults and USD 11.95 to 23.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Drago's Seafood
  • Fitzgerald's
  • Wellington’s

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference center (19,154 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 23.95 for adults, and USD 11.95 to 23.95 for children
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Jackson
Hilton Jackson
Jackson Hilton
Hilton Jackson Hotel Jackson
Jackson Hilton Hotel
Hilton Jackson Hotel
Hilton Jackson Hotel
Hilton Jackson Jackson
Hilton Jackson Hotel Jackson

Hilton Jackson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 421 out of 1008 reviews" "
Rating 8 - Good. 240 out of 1008 reviews" "
Rating 6 - Okay. 157 out of 1008 reviews" "
Rating 4 - Poor. 98 out of 1008 reviews" "
Rating 2 - Terrible. 92 out of 1008 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Just okay...
Pros: The water pressure was amazing and the rooms were very clean. Cons: This hotel is in need of a few upgrades. The television was old, half the sockets in my room didn't work (no USB outlets anywhere), there were clear signs of rust on the appliances, my room smelled of wet carpet, and the front desk staff seemed to be disoriented or unfocused - anything but welcoming. I have attended many conferences and trainings here, so I expected more quality during the stay and was disappointed.
Stayed 1 night in Sep 2024

4/10 Poor

Amiyra

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kimberley

Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Stayed 1 night in Sep 2024

10/10 Excellent

Marissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The rooms were clean. The bathroom was a very nice size which I like because I need room to do my hair and make up.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service
Property starting to age; with little signs of upkeep.
Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great front desk staff, clean!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Derrick L

Disliked: Cleanliness, amenities, property conditions & facilities
Customer service very rude. Will never go back.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveler, Traveled with family
Coffee all day in lobby would be nice
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were so nice and took such good care of us!! I had a couple of things that I needed to help with and they were so gracious. Thank you so much!
Stayed 2 nights in Jul 2024

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jamea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Taquisha

Stayed 2 nights in May 2024

10/10 Excellent

Leiundra

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Zanna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will begin by saying the staff was lovely! But the quality of this hotel is terrible. Do not be fooled by the beautiful entry/lobby. The room was disgusting. What appeared to be blood stains all over the walls and baseboards along with multiple other stains. The carpet also had big stains. I always left my shoes on due to how sticky the carpet was. The facility was clearly outdated and the worst quality Hilton I’ve ever stayed at.
Stayed 1 night in Jul 2024

8/10 Good

Chutoniayia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice.
Stayed 1 night in Jul 2024

6/10 Okay

Sheridan

Business traveler
Disliked: Property conditions & facilities
This hotel is in need of renovating! Housekeeping doesn’t do a thorough job of cleaning the rooms. There was a high heel shoe from the previous resident left behind that should’ve been removed by housekeeping beforehand. The bathroom sink need to be upholstered
Stayed 5 nights in Jul 2024

10/10 Excellent

Anthony, Los Angeles

Liked: Amenities, property conditions & facilities
Nice property. Great staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paula

Stayed 4 nights in Jul 2024

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
KUDOS to the Front Desk Staff for their Excellent, Passionate and Consistent Customer Care. A special shoutout to MS. GERICA BRANSON, ASSISTANT FRONT OFFICE MANAGER, WHO IMMEDIATELY RECOGNIZED THAT I WAS STRESSED AND WENT THE EXTRA MILE TO RELIEVE THE STRESS OF MY JOURNEY -- I SHALL NEVER FORGET!🕊💐
Stayed 6 nights in Jun 2024

10/10 Excellent

Calen

Stayed 2 nights in Jul 2024