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Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jackson NE by IHG

Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Property amenity
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
55 Parkstone Place, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪6 min walk‬
  • The Ballpark at Jackson
    ‪14 min walk‬
  • Casey Jones Village
    ‪7 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

SpringHill Suites by Marriott Jackson

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (576)
The price is $139
per night
$160 total
includes taxes & fees
Mar 25 - Mar 26
SpringHill Suites by Marriott Jackson

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

Jackson hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Jackson NE by IHG offers 92 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Jackson NE by IHG features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Jackson NE by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE

Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 286 out of 514 reviews
Rating 8 - Good. 124 out of 514 reviews
Rating 6 - Okay. 50 out of 514 reviews
Rating 4 - Poor. 30 out of 514 reviews
Rating 2 - Terrible. 24 out of 514 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom shower floor was filthy with mold and dirt. Horrible. Expected better
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne, Ambler

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Good But.....
The stay, staff, and room were good. The shower was not. It appeared to be dirty, but I believe that it is a maintenance problem more than a cleaning issue.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

ziyad

Good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasure staying here...
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service
The breakfast staff was extremely pleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. All the staff were extremely friendly. Room was spacious, clean, and quiet
Stayed 1 night in Oct 2024

8/10 Good

Lonnie

Stayed 2 nights in Aug 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Made you feel at home! Thanks
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

8/10 Good

BARRY

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice, Clean, and very Friendly
Stayed 1 night in Jul 2024

8/10 Good

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Reliable
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Friendly staff. Good breakfast every day that was kept stocked.
Stayed 2 nights in Jun 2024

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Jul 2024

10/10 Excellent

Georgena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was conveniently located to places to eat.
Stayed 1 night in Jun 2024

4/10 Poor

Theo

Disliked: Cleanliness, amenities
There was kids running the hallways late into the night. Went to breakfast twice trying to eat and both times the food trays were empty. Room had a musty, previous smoker smell. My favorite was the used band aid left on the bathroom counter.
Stayed 1 night in Jun 2024

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yearly stop.
Even with a bunch of kid ball players there it was a pleasant stay rooms were quiet. Ample parking, lots of room for gatherings outside. Easy on easy off. Adequate breakfast for driving all day. Close to a distillery and winery.
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Stayed 1 night in May 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vicki

Stayed 1 night in Apr 2024

10/10 Excellent

APRIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn review
It was clean and good . I had to call cause they double card me . Got it resolved just waiting on my refund .
Stayed 3 nights in May 2024