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Holiday Inn Express & Suites Jackson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

1 bedroom, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Exterior
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
$117
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
3506 Oneil Dr, Jackson, MI, 49202
  • JAX 60
    ‪3 min drive‬
  • Henry Ford Allegiance Health
    ‪7 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Jetted Tub

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

1 bedroom, desk, laptop workspace, iron/ironing board

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (2 Queen Beds)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (2 Queen Beds)

7.8 out of 10
Good
(9 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Holiday Inn Express & Suites Jackson by IHG

Jackson hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Jackson by IHG offers 78 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Jackson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Jackson by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-in. Onsite self parking is complimentary.

Holiday Inn Express & Suites Jackson by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jackson Hotel
Holiday Inn Express Jackson
Jackson Country Inn

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 284 out of 551 reviews
Rating 8 - Good. 177 out of 551 reviews
Rating 6 - Okay. 53 out of 551 reviews
Rating 4 - Poor. 22 out of 551 reviews
Rating 2 - Terrible. 15 out of 551 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Close to where we had to go and also to my son's house
Stayed 1 night in May 2025

10/10 Excellent

Sophia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
eh decent if you need a palce to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesus, Fowlerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the hotel was quiet.
Stayed 1 night in May 2025

4/10 Poor

Diane

Disliked: Cleanliness, property conditions & facilities
No housekeeping services during stay. Very noisy and smoking in hotel.
Stayed 2 nights in May 2025

8/10 Good

Earline

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in May 2025

8/10 Good

Taqueena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit our needs for the night. TV channel seiection not the greatest, though.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The ladies that were working at the front desk were super friendly and very professional!
Stayed 1 night in Apr 2025

10/10 Excellent

james

Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

vern

Liked: Amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Honest review

For the price I was pleased with the size of the room and the type of furniture it was very comfortable. It was not the cleanest and had broken things like drawers were unusable but it was fine outside of that and that wasn't terrible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Stayed 5 nights in Apr 2025

8/10 Good

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelli

Stayed 4 nights in Apr 2025

2/10 Terrible

Thomas

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
No electricity
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff is so friendly!
Stayed 2 nights in Apr 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool water was too cold.
Stayed 1 night in Mar 2025

6/10 Okay

Mary J, Columbus

Liked: Cleanliness, staff & service
Breakfast good. Front desk very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Mar 2025

8/10 Good

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, we enjoyed the breakfast selection and the overall cleanliness and intimate feeling. Only complaint was pool area was not super clean, water was a bit cloudy, but we did appreciate how warm it was! In comparison to other local hotels, we will certainly be back !
Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2025

8/10 Good

Gene

Traveled with family
Liked: Cleanliness
An okay stay but a disappointing breakfast. The hash browns were dry and like cardboard and they ran out of the Western Omelette. Most disappointing was that they had a nice fireplace but would not light it. I spent 3 hours in the lobby and would have enjoyed it. You guys have to do better.
Stayed 1 night in Feb 2025