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Holiday Inn Express & Suites Jackson, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Jackson, an IHG Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Exterior
Indoor pool
Suite, 1 Bedroom (2 Queen Beds) | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included

Explore the area

Map
3506 Oneil Dr, Jackson, MI, 49202
  • JAX 60
    3 min drive
  • Jackson Crossing Mall
    4 min drive
  • Keeley Park
    6 min drive
  • Jackson, MI (JXN-Reynolds Field)
    3 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (2 Queen Beds)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Jackson NW - Airport Road, an IHG Hotel

Pool
Kids pool
Parking included
Free WiFi
4.3 out of 5, Excellent, (505)
The price is $111
per night
$123 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Jackson NW - Airport Road, an IHG Hotel

About this property

Holiday Inn Express & Suites Jackson, an IHG Hotel

Jackson hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Jackson, an IHG Hotel offers 78 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Jackson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Jackson, an IHG Hotel features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-in. Onsite self parking is complimentary.

Holiday Inn Express & Suites Jackson, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jackson Hotel
Holiday Inn Express Jackson
Jackson Country Inn

Holiday Inn Express & Suites Jackson, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 239 out of 472 reviews" "
Rating 8 - Good. 154 out of 472 reviews" "
Rating 6 - Okay. 48 out of 472 reviews" "
Rating 4 - Poor. 18 out of 472 reviews" "
Rating 2 - Terrible. 13 out of 472 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM WAS COMFORTABLE; HAD AN ODOR THOUGH, LIKE IT HAD HAD A PREVIOUS WATER ISSUE; OTHER THAN THAT, IT WAS COMFORTABLE.
Stayed 1 night in Aug 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed with a late check in. Very friendly service. Nice comfortable king bed. Excellent breakfast! We will stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 1 night in Jul 2024

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Stayed 4 nights in Jul 2024

8/10 Good

Richard

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Michele

Stayed 1 night in Jul 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Safe
Stayed 2 nights in Jun 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service
The hotel and employees were good. The only negative were both beds were very squeaky so they made noise every time we turned over. The breakfast was good, although we would have loved a gluten free bread, cereal, or muffin option.
Stayed 1 night in Jun 2024

8/10 Good

Osha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a convenient and nice hotel. We never did get into the pool because it was too busy with kids. The breakfast was pretty good, but was not stocked well toward the end of the time period. The AC lacked a continuous fan setting which would have been better for sleeping. Staff was nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2024

10/10 Excellent

John, Rehoboth Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and room. Great bedding. Wonderful experience all around. Only bad thing was no 24 hour coffee. Other than that, great stay.
Stayed 2 nights in Jun 2024

8/10 Good

claudia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice. That’s the only good thing I can say. We will not stay there again.
Stayed 1 night in Jun 2024

2/10 Terrible

Nicole

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
My room was not ready at the 3o’clock check in time so my daughter had to get ready for her basketball game in a friend’s room. Then when we asked for a late check out they said they were maxed out so I had to rush back in between games to check out. I stay in hotels for travel basketball nearly every weekend and I’ve never had one that wasn’t ready by checkout time!
Stayed 1 night in May 2024

6/10 Okay

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels other guests jeft all over the pool deck and at least one in the pool.
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
All the employees were very nice and helpful.
Stayed 2 nights in May 2024

6/10 Okay

Gailvonia

Business traveler
The bathtub was dirty, the room smelled like dogs and cats.
Stayed 4 nights in May 2024

8/10 Good

Cammie

Stayed 2 nights in May 2024

10/10 Excellent

Fred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check your bed linens
The food was fine, our problem was in our room. 1st arrived and there was a dirty towel hanging in the bathroom. Housekeeping didnt see it beind the door? Could have over looked it...okay. I called the front desk and she came to remove it and brought all new towels. She asked about the rest of the room which we hadn't checked out yet. The bathroom mirror was dirty and the bathtub had a few pubic hairs in it. We pulled the sheets back and looked at the pillows, one pillow had obvisous drool marks on it and was dirty on the other side. I went to the desk and handed them the pillow and said I wanted all new bedding. She was the only one there so I ended up stripping the bed for the new linens. The matress cover was disgusting covered with spots and hairs. When I went to get the linens, the front desk said she would have housekeeping there in the morning. We removed our do not disturb door tag at 9-9:30am, they did not show up until after 2pm to clean the bathroom and the rest of the room. We were told we would be given igh points, but that never happened. The next day, the manager heard me talking to someone at the desk and never said a word. We should have had at least half of our stay refunded.
Stayed 3 nights in Apr 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Bradly

Stayed 3 nights in Apr 2024

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharon E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and very helpful.
Stayed 1 night in Apr 2024

6/10 Okay

Clarkie

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Boo hoo
We accidentally went to the wrong Holiday Inn and saw a beautiful hotel with a bar and looks like it was just overall really nice. Then we went to the budget one which had a coffee bar sitting there, but no coffee really adamant there were no parties nobody was bringing guess said nobody could do anything and we had a lot a lot of truck, drivers and construction workers which I don’t mind but I was looking forward to a more relaxing spot.
Stayed 1 night in Mar 2024