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Holiday Inn Express & Suites Jackson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

1 bedroom, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Indoor pool
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
$101
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
3506 Oneil Dr, Jackson, MI, 49202
  • Place, JAX 60
    ‪3 min drive‬
  • Place, Henry Ford Allegiance Health
    ‪7 min drive‬
  • Place, Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (2 Queen Beds)

7.8 out of 10
Good
(9 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Jetted Tub

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

1 bedroom, desk, laptop workspace, iron/ironing board

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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Exterior
Holiday Inn Jackson NW - Airport Road by IHG
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  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 623 reviews
Holiday Inn Jackson NW - Airport Road by IHG

About this property

Holiday Inn Express & Suites Jackson by IHG

Jackson hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Jackson by IHG offers 78 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Jackson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Jackson by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-in. Onsite self parking is complimentary.

Holiday Inn Express & Suites Jackson by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jackson Hotel
Holiday Inn Express Jackson
Jackson Country Inn

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 292 out of 562 reviews
Rating 8 - Good. 180 out of 562 reviews
Rating 6 - Okay. 53 out of 562 reviews
Rating 4 - Poor. 22 out of 562 reviews
Rating 2 - Terrible. 15 out of 562 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
we enjoyed the breakfast, and the location of the property.
Stayed 2 nights in Jun 2025

8/10 Good

Kim

Traveled with family
Liked: Staff & service
convenient location, easily accessible from the highway, some shopping near by.
Stayed 2 nights in Jul 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
We loved the suite amenities; just like home away from home. All the staff was very friendly and accommodating. The beds were amazingly comfortable!!
Stayed 4 nights in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the place
Stayed 1 night in Jul 2025

10/10 Excellent

Donita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Noisy the day we were there (boys' softball team) until later at night and at around 2:30 a.m. Check-in took a LONG time (20+ minutes) due to the person in front of me.
Stayed 1 night in Jun 2025

6/10 Okay

michael a, Roseville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room and hotel very clean. TV has very limited options, can't watch my own Netflix, Amazon, etc. Pool area super clean..pool cold. Pleasant staff. Professional
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa, Ironwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice room in a convenient location
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain about.
Stayed 1 night in Apr 2025

4/10 Poor

Eileen

Business traveler
Disliked: Staff & service
Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 2 nights in Jun 2025

8/10 Good

Meryl

Stayed 1 night in Jun 2025

4/10 Poor

MICHELLE

Traveled with partner
Disliked: Cleanliness
Need do to better on cleanliness. Staffs are friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff
Stayed 1 night in May 2025

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Close to where we had to go and also to my son's house
Stayed 1 night in May 2025

10/10 Excellent

Sophia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
eh decent if you need a palce to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesus, Fowlerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the hotel was quiet.
Stayed 1 night in May 2025

4/10 Poor

Diane

Disliked: Cleanliness, property conditions & facilities
No housekeeping services during stay. Very noisy and smoking in hotel.
Stayed 2 nights in May 2025

8/10 Good

Earline

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in May 2025

8/10 Good

Taqueena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit our needs for the night. TV channel seiection not the greatest, though.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The ladies that were working at the front desk were super friendly and very professional!
Stayed 1 night in Apr 2025

10/10 Excellent

james

Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness
Stayed 1 night in Apr 2025