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Holiday Inn Jackson NW - Airport Road by IHG

3.0 star property

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Photo gallery for Holiday Inn Jackson NW - Airport Road by IHG

Exterior
Lobby
Suite, 1 Bedroom, Accessible (Communications) | 1 bedroom, desk, soundproofing, iron/ironing board
Interior
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk
$131
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
2696 Bob Mcclain Drive, Jackson, MI, 49202
  • JAX 60
    ‪3 min drive‬
  • Henry Ford Allegiance Health
    ‪7 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(21 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Jackson NW - Airport Road by IHG

3-star Jackson hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Jackson NW - Airport Road by IHG offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Holiday Inn Jackson NW - Airport Road by IHG provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 1450 square feet (135 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Complimentary self parking is available on site.

Holiday Inn Jackson NW - Airport Road by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Kem's Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kem's Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Jackson Northwest Airport Road
Holiday Inn Northwest Hotel Jackson Airport Road
Holiday Inn Jackson Northwest Airport Road Hotel
Inn Jackson west Road Hotel

Reviews

Holiday Inn Jackson NW - Airport Road by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 333 out of 617 reviews
Rating 8 - Good. 176 out of 617 reviews
Rating 6 - Okay. 53 out of 617 reviews
Rating 4 - Poor. 26 out of 617 reviews
Rating 2 - Terrible. 29 out of 617 reviews

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool area is too small, but everything else was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

vicki

Liked: Cleanliness, property conditions & facilities
The staff was very friendly, helpful and accomandating
Stayed 8 nights in Jun 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Rahmecia

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service, ease to schedule.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff friendly, clean sharp room, good breakfast, Kate was sensational.
Stayed 1 night in Jun 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
What i didn't like was the fact i could not get a veterans discount or senior discount
Stayed 1 night in May 2025

8/10 Good

Stephem

Stayed 1 night in Jun 2025

8/10 Good

Michelle

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was fantastic.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jun 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

6/10 Okay

Fabiola, Holland

Traveled with family and small children
Liked: Cleanliness, staff & service
Had a little trouble checking in, front desk couldn't find my reservation at first. The pool was cold and didn't have enough towels. Great breakfast and cleanness.
Stayed 1 night in May 2025

8/10 Good

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Karinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel very clean comfy and staff was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, very pleased
Stayed 1 night in May 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient, easy check in and out Heavy footsteps above us Air conditioning loud in bedroom area When cook was ill, no hot breakfast
Stayed 3 nights in May 2025

8/10 Good

Carl

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and accommodations
Stayed 1 night in May 2025

10/10 Excellent

austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Chera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I checked into the hotel at night after a long day of driving. We only stayed the night, but we had excellent service and check-in support with Bill, the front desk attendant. Of all the hotels we stayed in along our route home, this was by far the cleanest, nicest, and friendliest hotel. Even the continental breakfast was surprisingly good, more variety and hot foods than other hotels had offered. The atmosphere was family-friendly, the location was safe and near lots of big box stores, fast food joints and restaurants, and a few different gas stations. A special thank you to the staff, especially Bill, for all their hard work in making the Holiday Inn Jackson NW a great experience for two tired ladies on their long drive back home!
Stayed 1 night in Apr 2025

10/10 Excellent

Brandi

Stayed 1 night in Apr 2025

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025