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Holiday Inn Jackson NW - Airport Road by IHG

3.0 star property

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Photo gallery for Holiday Inn Jackson NW - Airport Road by IHG

Exterior
Breakfast and dinner served
Lobby lounge
Interior
Suite, 1 Bedroom, Accessible (Communications) | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • Bar
  • 24/7 front desk
$131
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
2696 Bob Mcclain Drive, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪1 min drive‬
  • Place, JAX 60
    ‪3 min drive‬
  • Place, Michigan Theatre of Jackson
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(21 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Jackson NW - Airport Road by IHG

3-star Jackson hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Jackson NW - Airport Road by IHG offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Holiday Inn Jackson NW - Airport Road by IHG provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 1450 square feet (135 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Complimentary self parking is available on site.

Holiday Inn Jackson NW - Airport Road by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Kem's Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kem's Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Jackson Northwest Airport Road
Holiday Inn Northwest Hotel Jackson Airport Road
Holiday Inn Jackson Northwest Airport Road Hotel
Inn Jackson west Road Hotel

Holiday Inn Jackson NW - Airport Road by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 638 reviews
Rating 8 - Good. 178 out of 638 reviews
Rating 6 - Okay. 55 out of 638 reviews
Rating 4 - Poor. 26 out of 638 reviews
Rating 2 - Terrible. 29 out of 638 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable bed, friendly staff. What else do you need?
Stayed 1 night in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Easy access to interstate, clean rooms and a good breakfast for a reasonable price. Would recommend.
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

WILLIAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good. The bad was my only complaint. Very hard.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was knowledgeable and helpful. Great room.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Stayed 2 nights in Aug 2025

10/10 Excellent

Makayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My secret comfy hideaway

Everything was great I slept good in that bed lol and shout out to Ms Liz ! She’s awesome ! All the staff are great very friendly and happy to help. I would love a bath tub next time but always an amazing stay with you guys! Room was nice and clean. Lots of great parking and the location is peaceful. Next time we might do breakfast. Also my fiance loved the gym!
Stayed 4 nights in Aug 2025

10/10 Excellent

tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are in the area to run, this place is perfect, inexpensive, and close to the running events at Waterloo, Pinckney, and Dexter. Carb-loading Olive Garden 5 minutes away, with a nice little shopping area 5 minutes away. Will stay at this hotel whenever I have a run in the area.
Stayed 1 night in Aug 2025

6/10 Okay

Danielle

Stayed 2 nights in Jul 2025

10/10 Excellent

Misako

Stayed 3 nights in Jul 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Chris Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty nice hotel, however the doors on the rooms were so loud when closing. Forget having a nap, that’s a total joke. Friendly staff close to shops
Stayed 3 nights in Jul 2025

8/10 Good

JASON, Clermont

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The road was under construction leading to the hotel and they parked the construction vehicles in the guest parking.
Stayed 11 nights in Jul 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everyone was friendly and the place was clean
Stayed 1 night in Jul 2025

8/10 Good

Autumn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kamari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, staff, and room were all fine. The only downside is having to drive around a Meijer parking lot and onto a road that had had been torn up to get to the hotel. That’s not on the hotel. I really feel the hotel was very good, although somewhat dated. Everything worked well and the staff was excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great Holiday Inn. The staff was incredibly friendly and the room was clean. I asked for a room that wasn’t facing the freeway and they happily obliged. The parking lot amd facilities were well kept and in nice condition. I will definitely come back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I have zero complaints. They were helpful, it was clean, food was great, & it was quiet. It was a great stay & highly recommend!
Stayed 2 nights in Jul 2025

6/10 Okay

Diane

Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom sink drain gave off a foul odor, very noisy - no soundproofing for the door or window. Housekeeping never bothered to clean any of the room surfaces.
Stayed 3 nights in Jul 2025

4/10 Poor

Laurie

Disliked: Property conditions & facilities
The room was not clean. The bathroom especially. All the dressers and coffee tables
Stayed 1 night in Jul 2025