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Holiday Inn Jackson NW - Airport Road by IHG

3.0 star property

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Photo gallery for Holiday Inn Jackson NW - Airport Road by IHG

Exterior
Breakfast and dinner served
Interior
Suite, 1 Bedroom, Accessible (Communications) | 1 bedroom, desk, soundproofing, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk
$122
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
2696 Bob Mcclain Drive, Jackson, MI, 49202
  • JAX 60
    ‪3 min drive‬
  • Henry Ford Allegiance Health
    ‪7 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(19 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, 551 reviews
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About this property

Holiday Inn Jackson NW - Airport Road by IHG

3-star Jackson hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Jackson NW - Airport Road by IHG offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Holiday Inn Jackson NW - Airport Road by IHG provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 1450 square feet (135 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Complimentary self parking is available on site.

Holiday Inn Jackson NW - Airport Road by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Kem's Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kem's Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Jackson Northwest Airport Road
Holiday Inn Northwest Hotel Jackson Airport Road
Holiday Inn Jackson Northwest Airport Road Hotel
Inn Jackson west Road Hotel

Holiday Inn Jackson NW - Airport Road by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 603 reviews
Rating 8 - Good. 173 out of 603 reviews
Rating 6 - Okay. 51 out of 603 reviews
Rating 4 - Poor. 26 out of 603 reviews
Rating 2 - Terrible. 26 out of 603 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Karinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel very clean comfy and staff was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, very pleased
Stayed 1 night in May 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient, easy check in and out Heavy footsteps above us Air conditioning loud in bedroom area When cook was ill, no hot breakfast
Stayed 3 nights in May 2025

8/10 Good

Carl

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and accommodations
Stayed 1 night in May 2025

10/10 Excellent

austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Chera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I checked into the hotel at night after a long day of driving. We only stayed the night, but we had excellent service and check-in support with Bill, the front desk attendant. Of all the hotels we stayed in along our route home, this was by far the cleanest, nicest, and friendliest hotel. Even the continental breakfast was surprisingly good, more variety and hot foods than other hotels had offered. The atmosphere was family-friendly, the location was safe and near lots of big box stores, fast food joints and restaurants, and a few different gas stations. A special thank you to the staff, especially Bill, for all their hard work in making the Holiday Inn Jackson NW a great experience for two tired ladies on their long drive back home!
Stayed 1 night in Apr 2025

10/10 Excellent

Brandi

Stayed 1 night in Apr 2025

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Analee

Traveled with family and small children
Liked: Amenities
Great places to stay in, the pool is amazing for little kids and big kids/ adults. The rooms were nice and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

keri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Stayed 1 night in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Vilwanathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just off the freeway. Clean and new hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
All the tvs did not work only in bar as they said it was from different set up than rooms. They blamed the non working tvs on high wind but there really was non to be saying that. Also had to change rooms because the toilet didn’t flush and there were stains picked up from uv light. Next room the air conditioner slash heater unit was stuck on cold and could not shut off or just.had to unplu the unit. The restaurant had a few items we ordered the cheeseburgers and the hamburger was not even round it was just maybe took up half the bun. The bartender served my companion his drink and took another 30 min before mine as she chatted with them instead of taking my drink of choice. Bar tender and check in lady were nice but that was the end of it. We left before morning in a terrible mood. I had bought the breakfast but they only gave me one ticket instead of two for breakfast. They also said upon booking, it could be brought to room but on ticket they said there was no room service. Since we didn’t even sleep and left hotel can’t say how breakfast would had been. To say the least i wouldn’t recommend this place to anyone.
Stayed 1 night in Mar 2025

2/10 Terrible

Jerrod

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Rodrigo

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Checking in was eazy. Try to get the early or book through I.H.G app . It was busy, For the best rooms Try to check in early ! Via I.HG app AND HOTEL/PROPERTY. Sometimes they don't communicate with Housekeeping for LATE CheckOut.So MAKE sure they COMMUNICATE when you CheckIn ..
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 3 nights in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Room was clean and staff was so nice This was a quick over night trip due to the weather and I’m glad I stayed here
Stayed 1 night in Feb 2025

10/10 Excellent

Jamacia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and nice receptionist!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing very clean rooms where nice lobby clean
Stayed 1 night in Feb 2025