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Hyatt Place Jackson/ Ridgeland

3.0 star property

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Photo gallery for Hyatt Place Jackson/ Ridgeland

Exterior
Lobby
Lobby
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
$111
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
1016 Highland Colony Pkwy, Ridgeland, MS, 39157
  • Place, Renaissance at Colony Park
    ‪1 min walk‬
  • Place, Topgolf
    ‪19 min walk‬
  • Place, Canopy Children's Solutions
    ‪1 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(83 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(41 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (High floor)

  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

Ada 2 Queen Tub

  • Sleeps 6

King Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 6

King Room-Accessible, Tub

  • Sleeps 4

King Room With Sofa Bed-High Floor

  • Sleeps 4

Hf Queen Sfbd

  • Sleeps 6

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  • Pet friendly
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About this property

Hyatt Place Jackson/ Ridgeland

3-star Ridgeland hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Hyatt Place Jackson/ Ridgeland offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Place Jackson/ Ridgeland features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers complimentary newspapers in the lobby, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Hyatt Place Jackson/ Ridgeland is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Jackson/ Ridgeland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Jackson
Hyatt Place Jackson/ Hotel
Hyatt Place Jackson/ Hotel Ridgeland
Hyatt Place Jackson/ Ridgeland
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
Hyatt Place Jackson Ridgeland Hotel
Hyatt Place Jackson Hotel
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel
Hyatt Place Jackson/ Ridgeland Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel Ridgeland

Hyatt Place Jackson/ Ridgeland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 440 out of 1005 reviews
Rating 8 - Good. 204 out of 1005 reviews
Rating 6 - Okay. 166 out of 1005 reviews
Rating 4 - Poor. 107 out of 1005 reviews
Rating 2 - Terrible. 88 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jonathan

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the old charm feeling. The employees were very nice. The location was great for the activities in NOLA.
Stayed 1 night in Oct 2025

8/10 Good

Lonnie

Liked: Cleanliness
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jamale

Stayed 1 night in Oct 2025

10/10 Excellent

Dolores

Stayed 1 night in Sep 2025

4/10 Poor

Julia

Traveled with family
Disliked: Cleanliness, amenities
Bathroom had used soiled towels and the floor had not been cleaned or swept. Hair was from the bathroom room into the bedroom floor. There were clean towels and the bed was made. I wiped down all counter surfaces. The TV stayed on for 10-15 minutes then shut off. I reported these issues to the person on duty. I was told it would be taken care. It wasn’t. Breakfast didn’t start until 8a or later, no staff. I couldn’t speak with the a. m. Manager he was busy making breakfast. I was because I booked online I would not receive a refund or anything. Therefore, I will not book online in the future. This is the second time (booking w/Expedia) I have had a hotel issue and could not get a refund or free night stay or some kind of compensation.
Stayed 1 night in Oct 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and our room was clean .
Stayed 1 night in Oct 2025

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and event free stay. No surprises. No gotchas. Staff was courteous and respectful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Latara

Stayed 1 night in Jul 2025

4/10 Poor

Ashley

Disliked: Cleanliness
Last min booking - paid in full- arrived - was not greeted and stood waiting then was told no keys available but that wasn't the case there were no rooms available. Was told 15 minutes so we left and grabbed a bite. Upon return we were given a key to our room after 8pm and room was dirty, no hand towels, or soap and bed pillow cases didn't appear clean. It was disappointing for the amount of money it cost -
Stayed 1 night in Oct 2025

6/10 Okay

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dope Experience
Stayed 2 nights in Oct 2025

2/10 Terrible

Quintessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Too many chemicals were being sprayed in the building. My family member had allergies and asthma. I had to get him out of the hotel, now he is sick. Caution ⛔️ signs should be put in place or guests should be informed about the chemicals. Front desk and management was very unprofessional in solving this manner. Also, I know they are pet friendly, but the hotel looks like a petting zoo, with all those animals.
Stayed 3 nights in Oct 2025

4/10 Poor

Charly

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Last time staying here.
Stayed 1 night in Oct 2025

4/10 Poor

David

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Had 2 rooms. One room was dirty at a very late check in. Guys slept in the work truck. Went back 2nd night and house keeping started to clean room but stopped and never returned 2nd room was clean but house keeping never came by in 3 days. Not worth price paid
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Margaret

Disliked: Staff & service, property conditions & facilities, room comfort
We reserved a room with a king bed and checked in at 5:30 pm. We were told no rooms with a king bed were clean, and when we asked how long it would be the 2 receptionists said they had no idea and seemed completely uncaring. We took a room with 2 queens beds and one of the coffee cups leaked, the refrigerator had been left partially open and had a big chunk of ice in it. This place needs to be updated—there are not enough plugs and I had difficulty using my CPap because the table by the bed had no available outlets and TV ere was so little space on the other side of the bed. It was not a good place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Shantaniquia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice location and the hotel is nice
Stayed 1 night in Oct 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Latita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Mayumi W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Bernard

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Stayed 1 night in Sep 2025