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Hyatt Place Jackson/ Ridgeland

3.0 star property

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Photo gallery for Hyatt Place Jackson/ Ridgeland

Exterior
Lobby
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included

Explore the area

Map
1016 Highland Colony Pkwy, Ridgeland, MS, 39157
  • Tougaloo College
    ‪6 min drive‬
  • Millsaps College
    ‪11 min drive‬
  • Jackson State University
    ‪16 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (High floor)

  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (792)
$145 nightly
The price is $145 total
includes taxes & fees
Staybridge Suites Jackson by IHG

About this property

Hyatt Place Jackson/ Ridgeland

3-star Ridgeland hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Hyatt Place Jackson/ Ridgeland offers 126 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Place Jackson/ Ridgeland features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers complimentary newspapers in the lobby, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Hyatt Place Jackson/ Ridgeland is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Jackson/ Ridgeland has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Jackson
Hyatt Place Jackson/ Hotel
Hyatt Place Jackson/ Hotel Ridgeland
Hyatt Place Jackson/ Ridgeland
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
Hyatt Place Jackson Ridgeland Hotel
Hyatt Place Jackson Hotel
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel
Hyatt Place Jackson/ Ridgeland Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel Ridgeland

Hyatt Place Jackson/ Ridgeland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 460 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shaquille

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Dikeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our thermostat on the wall was not working at all. Had to control the air at the unit by the window that was right against the bed therefore the thermostat on the unit would think it was the temperature it was set on and cut off. Beds were comfortable. Several rings were missing on shower curtain. Alarm clock wasn’t working at all.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mechelle, Mooreville

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Jocelyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Ridgeland, MS

It was a clean room, noise level low; however, I didn’t like the corner room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenlee

Stayed 1 night in Feb 2025

10/10 Excellent

Chaleeta, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
GM and front office manager offered excellent service. My mom was having surgery close by and they were so accommodating
Stayed 2 nights in Dec 2024

10/10 Excellent

Master

Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
staff was nice and professional
Stayed 1 night in Feb 2025

4/10 Poor

Courtney

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

In a nice area but dirty

Dirty! Ring around the toilet, non working sinks, blood on sheets, ran out of breakfast and refused to put more out with 2 hrs left. Didn’t plan for enough food at hotel knowing kids trips were coming. Rude room service
Stayed 2 nights in Jan 2025

8/10 Good

darrien

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Jan 2025

8/10 Good

Sonette

Traveled with family
The hotel is in a wonderful location. But that’s it. It don’t offer any thing else. No restaurant in the hotel, no microwave in the rooms. The heater in the room was so loud I couldn’t sleep. It didn’t work at first, the iron in the room didn’t work either. But overall it’s in a great location for shopping!
Stayed 2 nights in Jan 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
at a convenient location and a clean facility
Stayed 4 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Overall was good….
Stayed 2 nights in Jan 2025

2/10 Terrible

Laquita

Think long and hard

The breakfast was very dry eggs and sausage was served..Upon checking out the front desk clerk charged my card again mind you I already paid for the room upfront.Called the hotel back and was told that I would get a refund..Waited 3 days and called back again to only find out that it wasn’t done …Smh…Be careful I you stay here keep your card locked before you checkout
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bathroom was outdated and looked unclean, pull out bed was awful. Just wasn’t a comfortable stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Sheila

Business traveler
Disliked: Cleanliness
My room was not very clean. Lots of mold in my shower & caulk that looked like a kindergartener did it adding to the mold issue.
Stayed 2 nights in Jan 2025

6/10 Okay

Ezekiel

Disliked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Amy

Traveled with group
Stayed 2 nights in Oct 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fredrick

Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay!
Stayed 1 night in Jan 2025

8/10 Good

Simmie W McCelleis

Liked: Cleanliness, staff & service, property conditions & facilities
We love the staff and how everyone is so nice and helpful. Especially T at the front desk she is amazing. Jena & Sim
Stayed 4 nights in Jan 2025

10/10 Excellent

LaShonda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice place to stay...there was a shortage in laundry but everything else was good
Stayed 2 nights in Jan 2025