This hotel features a 24-hour front desk, free self parking, and free WiFi in public areas.
Imperial Suites offers 72 air-conditioned accommodations with fireplaces. This Jackson hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads.
Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.
Imperial Suites has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Conveniences
24-hour front desk
Accessibility
Hardwood flooring in room
No elevator
More
Designated smoking areas
Room amenities
Bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Entertainment
55-inch TV
More
Air conditioning
Fireplace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Imperial Suites Hotel
Imperial Suites Jackson
Imperial Suites Hotel Jackson
Imperial Suites Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 178 out of 336 reviews
10 - Excellent
178
Rating 8 - Good. 53 out of 336 reviews
8 - Good
53
Rating 6 - Okay. 43 out of 336 reviews
6 - Okay
43
Rating 4 - Poor. 29 out of 336 reviews
4 - Poor
29
Rating 2 - Terrible. 33 out of 336 reviews
2 - Terrible
33
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Dora
Traveled with partner
Jan 2, 2025
Liked: Cleanliness, staff & service, amenities
Rooms needs dusting and mirrors needs cleaned other than that it was extremely nice
Place was clean. Got the jacuzzi suite which i thought was a risk. However, the tub was so clean you could have eaten a hot biscuit off info it. Everything worked. Place is safe they have enough high def security cameras in the office to monitor anything happening in the parking lot. Staff was friendly.
Upon arrival the lobby door was locked at 5:30pm. I waited 15 minutes outside in the cold before someone finally arrived. The person who arrived didn’t look liked he even worked at the hotel, which was alarming. After checking in, l was charged an additional $60. So l asked what the charge was for, l was told it’s a fee they charge for damages & will be refunded after l check out ok Alarming. Once l arrived to my room after a 4 hour drive, my tv didn’t work. I called down to the front desk & the same gentleman hung up in my face. I called back again & he said he will fix it. I waited 30 minutes before he arrived to my room. His excuse was they are extremely busy tonight, huh. I proceeded to the bathroom & notice the shower with dirty. I called hotels.com to report all of my issues & they were no help as well. No refund was issued after just checking in. The hotel is not in a safe area. The pictures are very deceiving online. Loud music, doors slamming, loitering outside all night. I noticed prostitution going on in several rooms. Don’t waste your time booking here. Far from family friendly experience.