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La Quinta Inn & Suites by Wyndham Jackson

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Quinta Inn & Suites by Wyndham Jackson

Premium bedding, desk, blackout drapes, iron/ironing board
Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2370 N Highland, Jackson, TN, 38305
  • Old Hickory Mall
    2 min drive
  • Music Highway Crossroads
    4 min drive
  • Taco Bell
    4 min walk
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    12 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Deluxe Executive Room)

Deluxe Room, 1 King Bed, Non Smoking (Deluxe Executive Room) | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Deluxe Executive Room)

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Mobility Accessible)

Room, 1 Double Bed, Accessible, Non Smoking (Mobility Accessible) | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Accessible, Non Smoking (Mobility Accessible)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 King Bed, Non Smoking

Apartment, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Apartment, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

SureStay Plus Hotel by Best Western Jackson

Pool
Breakfast included
Pet friendly
Parking included
3.4 out of 5, (671)
The price is $71
per night
$82 total
includes taxes & fees
Jan 7 - Jan 8
SureStay Plus Hotel by Best Western Jackson

About this property

La Quinta Inn & Suites by Wyndham Jackson

Jackson hotel with free breakfast
Along with a business center, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a computer station, express check-out, and a TV in a common area.
La Quinta Inn & Suites by Wyndham Jackson offers 100 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

La Quinta Inn & Suites by Wyndham Jackson is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 5:00 AM and noon.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to noon

Things to do

  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quinta Inn Jackson
Quinta Jackson
La Quinta Jackson
La Quinta Inn Jackson Hotel Jackson
Jackson La Quinta
Quinta Wyndham Jackson Hotel
Quinta Wyndham Jackson
Hotel La Quinta by Wyndham Jackson Jackson
Jackson La Quinta by Wyndham Jackson Hotel
Hotel La Quinta by Wyndham Jackson
La Quinta by Wyndham Jackson Jackson
Quinta Wyndham Hotel
Quinta Wyndham
La Quinta Inn & Suites by Wyndham Jackson Hotel
La Quinta Inn & Suites by Wyndham Jackson Jackson
La Quinta Inn & Suites by Wyndham Jackson Hotel Jackson
La Quinta Inn Suites Jackson
La Quinta by Wyndham Jackson
La Quinta Inn & Suites by Wyndham Jackson Hotel
La Quinta Inn & Suites by Wyndham Jackson Jackson
La Quinta Inn & Suites by Wyndham Jackson Hotel Jackson

La Quinta Inn & Suites by Wyndham Jackson Reviews

Reviews

5.2
Rating 10 - Excellent. 110 out of 1000 reviews" "
Rating 8 - Good. 174 out of 1000 reviews" "
Rating 6 - Okay. 186 out of 1000 reviews" "
Rating 4 - Poor. 207 out of 1000 reviews" "
Rating 2 - Terrible. 323 out of 1000 reviews" "

5.2/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly, Douglassville

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was not a quality LaQuinta hotel! Drove in and turned right back out. Lots of homeless hanging outside, broken down car, and tractor trailers. Did not feel safe and refused to stay!
Stayed 1 night in Sep 2024

2/10 Terrible

Scott

Business traveler
Disliked: Staff & service, property conditions & facilities
Everywhere is dirty , dirty and dirty , not comfortable
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
Stayed 1 night in Sep 2024

10/10 Excellent

Faye

Traveled with partner, Traveled with pets
Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly
Stayed 1 night in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
This place should be torn down. Crates in the lobby longer than the girl has worked there. Hallway carpets were worn and filthy. No covers on the beds other than sheets, cockroaches in the bath tub. We refused to stay there. Worst hotel I have ever walked into!!
Stayed 1 night in Aug 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not pleased
The appearance of the property was disgusting. The front desk apologised for it being a mess, but it didn’t measure up to the standards of the LaQuinta properties I have stayed in the past.
Stayed 1 night in Aug 2024

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend, very dirty rooms falling apart and no value for breakfast
Stayed 1 night in Aug 2024

8/10 Good

Edward

Stayed 1 night in Aug 2024

2/10 Terrible

connie

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors. Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties. Stale water in the refrigerator. I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful. Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

Jared

Nightmare stay
We did not find out that the hotel was under construction until we arrived. The photos for this property had to be of another location. It had a horrible odor throughout the building.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mallory

Stayed 1 night in Jul 2024

2/10 Terrible

Norm

Disliked: Cleanliness, amenities, property conditions & facilities
When I booked, I was not informed that this property was under renovation. I think that the "renovation" condition was an understatement. No guest should have been accepted until at least the common areas were up to LaQuinta standards. It is clear that this hotel had been previously trashed and certainly not ready for guests. Dirty old hallway carpets with many stains, doors and door jambs needing paint, ceilings with plaster falling down, etc., were some things I experienced. There was no working ice machine, breakfast was limited, and the exercise room and other public areas were also off limits to customers.
Stayed 1 night in Jul 2024

2/10 Terrible

Lynette

Disliked: Cleanliness, property conditions & facilities
The property needs a lot of work. The carpet in the halls was filthy. The hotel seemed old and run down. It did look like they were either about to remodel or in the middle of remodeling. I wouldn't recommend staying here until it has finished being remodeled.
Stayed 1 night in Jul 2024

2/10 Terrible

Chris

Business traveler
Disliked: Property conditions & facilities
.
Stayed 1 night in Jul 2024

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
So run down
This has to be the worst of La Quinta Inn's properties. So run down, they said they are renovating, but it needs all new of everything.
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very rundown. Hotel is under renovation. The staff did the best they could with what they had to work with. Hotel doesn’t need renovation, it needs a bulldozer. I’m surprised La Quinta allows their name on it.
Stayed 1 night in Jul 2024

4/10 Poor

Troy

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The photographs used on Expedia were not accurate as to the actual condition of the facility. Looks like it was from the 70s carpets were old worn and stained. The hallway and the second floor had no air conditioning so the temperature was about 30 to 35° higher than the rest of the facility Do the conditions of the facility I didn’t even stay for breakfast. I got up at 4:30 and hit the road by 5 AM.
Stayed 1 night in Jun 2024

6/10 Okay

Joe

Traveled with partner, Traveled with pets
Liked: Staff & service
Under contraction and refurbishing. Still lot of work needed to address cleanness. Breakfast was a 4(1-5 scale). Another pet friendly hotel I booked did not charge a pet fee.
Stayed 1 night in Jun 2024

2/10 Terrible

Clarence

Disliked: Cleanliness, property conditions & facilities, room comfort
This place is literally a dump. LaQuinta should be embarrassed to have their name on the front. I’ll never stay at another LaQUinta just out of protest. All the other negative reviews are spot on. Why Hotels.com has this on their list is beyond me. This place should be bulldozed.
Stayed 1 night in Jun 2024

2/10 Terrible

MONA

Traveled with family and small children, Traveled with partner, Traveled with family
We pulled in the parking lot of this hotel and we immediately chose to cancel the reservation. Tall weeds crowed up all around the front of the building, mattresses standing up in the windows, some windows had plastic taped over them, outside front entrance had tiles falling off, only 3 other cars in the parking lot, swimming pool still had winter cover on it with green stagnate water standing on it with grass and trees growing. Only part of the hotel had rooms that was operational. This looked like a very unsafe place to be. We left. Was also given the runaround when we tried canceling the room.
Stayed 1 night in Jun 2024

2/10 Terrible

J'Ne

Stayed 1 night in Apr 2024

2/10 Terrible

Malgorzata

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is very smelly; carpets are stained and dirty. There is dust, dirty windows curtains, and not working toilet. Feels unsafe and wouldn't recommend staying there.
Stayed 1 night in Apr 2024

6/10 Okay

James

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Its fine, wasnt loud, staff was fine, and felt relativley safe. However, if you can stay elsewhere I would. I have never seen a hotel with so many stains on the carpet in the community areas, like the hallways. The room didnt really have any carpet stains, but the bathroom door had a hole in it, large scuff marks all across it, rust in the bathtub, and other clearly old, and at times, unkept things. The breakfast is just so sad:/ I mean I am not expecting much but was still shocked by the option of white bread, jam, waffle, and microwace sauage sandwich. It might sound better than it appeared. Also, none of the lights in the parking lot were on at night, which is not great if you are travling and keeping stuff in your car. Overall the people were fine and doing their jobs. The building itself is below average as is the breakfast (amenities). Not sure I would stay again.
Stayed 1 night in Mar 2024

2/10 Terrible

Pat`

I arrived to be told overbooked!!
Stayed 1 night in Mar 2024