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Quality Inn Marshall near I-69

2.5 star property

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Photo gallery for Quality Inn Marshall near I-69

Pool
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Pool
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Laundry
  • Gym
  • Air conditioning
  • 24/7 front desk
$95
includes taxes & fees
Nov 8 - Nov 9

Explore the area

View in a map
204 Winston Dr, Marshall, MI, 49068
  • Place, Honolulu House
    ‪3 min drive‬
  • Place, U.S. Postal Museum
    ‪4 min drive‬
  • Place, Firekeepers Casino
    ‪8 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(30 reviews)
  • 440 sq ft
  • Hill view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 440 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Quality Inn Marshall near I-69

Marshall hotel with free breakfast
A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Quality Inn Marshall near I-69 offers 60 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Marshall hotel provides complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Quality Inn Marshall near I-69 is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Hotel Marshall
Comfort Inn Marshall
Comfort Inn Marshall Hotel
Marshall Comfort Inn
Quality Inn Marshall
Quality Marshall
Quality Inn
Quality Marshall I 69 Marshall
Quality Inn Marshall near I 69
Quality Inn Marshall near I-69 Hotel
Quality Inn Marshall near I-69 Marshall
Quality Inn Marshall near I-69 Hotel Marshall

Reviews

Quality Inn Marshall near I-69 Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 284 out of 838 reviews
Rating 8 - Good. 262 out of 838 reviews
Rating 6 - Okay. 144 out of 838 reviews
Rating 4 - Poor. 83 out of 838 reviews
Rating 2 - Terrible. 65 out of 838 reviews

Reviews

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Won't return

No elevator to 2nd floor. Common areas were unsightly: multiple large black stains on stairway carpet; loose wrinkled (trip hazard) carpet in the halls. In the room, the base of the wood cabinet for the refrigerator was damaged making the unit difficult to open.
Stayed 1 night in Jul 2025

4/10 Poor

Joni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pass on this hotel!!

At check in, found out there was no elevator and had us in a second floor room. This was a hardship as one of us has health issues and they couldn’t switch us to main floor. We had to drive around to gain access into our room to a non lit parking lot- not one light lit for safety. It was concerning to leave our vehicle there. Entering into the entrance hallway, it was evident we made a mistake in our hotel choice. The stairs had 70’s gold ripped up and badly stained carpeting. We went upstairs to the second floor to be met with more stained and old carpeting with a bunched up runners down the hallway. We had to navigate these multiple trip hazards with luggage. We entered our room to view filthy carpeting, unpleasant smell, and worn furniture ( one with an actual hole the size of a fist ) that was worse than you would see in a garage sale. We were aware some of the area hotels were sold out due to a local event and it was already late so we felt we had no option but to stay. The beds, upon checking, appeared clean and bug free. The one plus was the beds were comfortable. In the morning we noticed gnats flying around the bathroom. The stay provided breakfast but due to the condition of the hotel, we did no feel it was safe to eat or drink anything and stay for breakfast. We went to a restaurant down the highway. The condition of this hotel was not acceptable, especially for the price they charged. This was by far the worst accommodations we had stayed at for decades.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Its an ok stay

It was comfortable. Some of the towels are too yellowed to be in the rotation and should be removed, along with some yellowed bedding.
Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not the best

This hotel needs updating. We had asked for a 2 queen room on the first floor when we booked. When we arrived a week later there were none available had to take a king room right next to a stairway. Door handle to room did not work properly, ants were coming in from air conditioner which did not work and we slept in a damp too warm room. Pool and hot tub were nice. Breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Delyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A crazy weekend made right

I was booked at another hotel, when i arrived at that location i was told my reseveration was cancelled! Hotels.com wss very quick to locste me a room at the Hamptoon Inn. It was such a nice upgrad to a king with a sleeper coach and the room was extra roomy. I sleep extremely well on a perfect mattress and was well rested for my two days at the dog show! Net year, I'm staying at the Hampton Inn, they went out of their way to make me comfortable and the staff was extremely friendly and accommodating!
Stayed 2 nights in Jul 2025

2/10 Terrible

Quentin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst check-in experience ever impressed with nothing the breakfast. They didn’t really supply food. It was just horrible.
Stayed 4 nights in Jul 2025

6/10 Okay

Tammy

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Liked the actual room as far as a nice, comfortable bed. Breakfast is free though we didn't go. Quiet. While the lobby area is nice and clean, the stairs and hallways to our actual room looked grunchy. Dirty, stained carpet stairs. Hallway had a cheap looked like hand cut runner that was dirty, in places bunches up where it was a safety concern. Also, we found the door to the outside unlocked twice. The staff said people put something to prop the door open there and it demagnetizes it. I told the night staff one night and she said she would take care of it. It was still unlocked the next morning. The next staff person was friendlier but I asked him to call our room to verify the door was locked and he never did though it was locked the following day. Wouldn't go back.
Stayed 3 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

cleon

Stayed 2 nights in Jun 2025

10/10 Excellent

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, neat and smelled very fresh and clean. Lobby and rooms! And I’m a picky hotel person. I was pleasantly surprised. We only stayed one night. We didn’t have the breakfast or use the pool but everything looked real nice. The bed was very comfortable as well. I slept so good. Will be staying here again in July! Thank you keep up the good work!
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, clean, comfy beds, great pool hot tub, friendly staff. Remodeling being done. Breakfast wasn't good they were awaiting inspection when we were there
Stayed 3 nights in May 2025

6/10 Okay

Anita

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
This was a quite property in a nice town. The property had nice and helpful staff. The gym was kind of sad. It only had a treadmill, elliptical, exercise ball and a few dumbells. The 25lb dumbell did not even had a matcher. The breakfast was a little strange for my taste but did have cereal and waffles like most hotel breakfasts. The pool and hot tub wete nice, though clealry on the older side. Would come here again
Stayed 5 nights in Jun 2025

4/10 Poor

Kristine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Upon arrival I was asked if a free upgrade from 2 double beds to 1 king was fine because that is all they had available I said it was fine although not ideal. Entering room it smelled like weed no trash bag or hand soap, I had to go ask. Comforter had a stain so I also requested a new one. Extremely noisy it was the first room next to the lobby and all night I could hear people coming and going very hard to sleep in that room
Stayed 1 night in Jun 2025

4/10 Poor

Donathon

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Had a really bad smell, breakfast was a nasty egg salad..and the mattress was stained and uncomfortable..staff was rude and said that Expedia was responsible for refunding me for my early check out Expedia said they was and they never did refund me. Double charged me but luckily fixed that the first night I was there.
Stayed 4 nights in May 2025

6/10 Okay

Hillary

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was clean enough but definitely old (cracked walls, etc) and no frills. Breakfast was fine and the receptionist was kind, but we likely won’t return.
Stayed 1 night in Jun 2025

6/10 Okay

Amanda

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very outdated, stained carpet, stained blankets. Service was kind. Didnt use the pool but it looked beautiful, like the photos.
Stayed 1 night in Jun 2025

8/10 Good

Alyson Kay

Business traveler
Liked: Cleanliness
Just average, nothing special
Stayed 2 nights in Jun 2025

2/10 Terrible

??????,??????!

Traveled with family
Disliked: Amenities, property conditions & facilities
The back door to the outside of the building would not close completely and lock. The door to the room was not square inside the frame. Had to push open the door. The is a hole in the carpet in front of the room window. The lamp shade by the bed was ripped. This is the worst hotel stay. Breakfast was potato salad and ham and cheese sandwiches with a hamburger bun. We will no longer stay at Quality Inn's.
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Disliked: Cleanliness
property and room were a little rough. Hallway carpet was dirty. Room was not the cleanest but adaptable.
Stayed 1 night in May 2025

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No elevator, breakfast was a ham sandwich on burger buns, potato salad and most juice was out. HORRIBLE! Rooms smelled
Stayed 2 nights in May 2025

4/10 Poor

Erin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hallways were very dirty and stained. The rooms were also not "terrible" but not very clean.
Stayed 1 night in May 2025

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The desk clerk was the highlight. She was attentive and helpful. The property is run down, in desperate need of updating, and dirty. It was misrepresented on the Expedia website, and it is terribly overpriced. The lobby, stairs and hallway floors were dirty, including the carpet in my room. It appeared not to have been vacuumed. I would not have chosen this property had I known its real condition.
Stayed 1 night in May 2025