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Residence Inn Jackson

3.0 star property

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Photo gallery for Residence Inn Jackson

Lobby lounge
Desk, blackout drapes, iron/ironing board, free WiFi
BBQ/picnic area
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
$107
includes taxes & fees
Feb 27 - Feb 28

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪4 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
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3.5 out of 5, Good, 1,000 reviews
Baymont by Wyndham Jackson

About this property

Residence Inn Jackson

3-star Jackson hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Residence Inn Jackson provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a fireplace in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Residence Inn Jackson is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 11 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 394 out of 645 reviews
Rating 8 - Good. 111 out of 645 reviews
Rating 6 - Okay. 61 out of 645 reviews
Rating 4 - Poor. 26 out of 645 reviews
Rating 2 - Terrible. 53 out of 645 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing clean and quiet.
Stayed 1 night in Mar 2025

8/10 Good

Lesley Anne, Tucson

Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Great breakfast
Stayed 1 night in Nov 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, amenities
Room was clean and comfortable. The staff was friendly and the breakfast was hot and very good. Over all it was a good stay. My only complaint would be the bed was not that comfortable and the place needs to be renovated as far as new carpet and fresh paint, but over all it was a good place to stay.
Stayed 3 nights in Nov 2025

8/10 Good

Kelvin

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast and the staff was very nice. Love the huge TV and good clear picture. Would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chiquilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole experience was wonderful!!
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

2/10 Terrible

Melanie M

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We unfolded the bed and there was no sheet or matress covers. Large stains on the matress. Something on the fridge handle. We were in the room less tgen 5 minutes and refund was denied. I would nevee book this brand of hotel again.
Gross
Nasty
Dirty
Sloppy
Stayed 1 night in Nov 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service
Clean room, very uncomfortable bed so did not sleep well. No soap in dispenser in shower.
Stayed 2 nights in Nov 2025

10/10 Excellent

minette

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean everything is updated. Very dog friendly. They made sure we are on first floor close to the door for easy access. We will stay there again.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jordyn

Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and very clean. Staff was very welcoming.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Konisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just ok.
Stayed 1 night in Oct 2025

10/10 Excellent

Kent, Humboldt

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and responsive facility!
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean well kept hotel
Stayed 1 night in Oct 2025

8/10 Good

fern

Liked: Cleanliness, staff & service
Staff is amazing!! Bed needs replaced.
Stayed 1 night in Oct 2025

8/10 Good

Ashleigh

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Room was accommodating for our party.
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Hardik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy room, clean, nice property
Stayed 1 night in Oct 2025

2/10 Terrible

Naby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Subject: Complaint Regarding Miscommunication and Request for Refund I am writing to formally file a complaint and request a full refund regarding my recent experience involving a reservation transfer between the Marriott Residence Inn and the Fairfield Inn. My reservation was originally made at the Residence Inn through a third-party booking site. Prior to arrival, I called the Residence Inn to notify them of a late check-in. During that call, I was informed that my reservation had been transferred to the Fairfield Inn and was told, verbatim, that “we’ll cover it.” However, no one at that time disclosed how many nights the transfer was for. Upon checking in at the Fairfield Inn, the front desk staff also did not specify the number of nights included in the transferred reservation. Based on the information provided, we reasonably believed that our stay was covered through our original checkout date of Wednesday, October 15. To our surprise, we later received an email on Sunday, October 12, stating that it was our checkout date. When we spoke with the front desk, we were told that the reservation was only for one night. After contacting the Residence Inn again, we were informed that the transfer had only been for one night and that we could return there, information that was never communicated to us at any stage. This series of miscommunications caused unnecessary stress, inconvenience, and confusion.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tammy

Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was nice and the breakfast buffet great with healthy options. The one negative was that our bed was soft and lumpy. Very hard to get a good sleep. Mattresses need replaced.
Stayed 1 night in Oct 2025