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Residence Inn Jackson

3.0 star property

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Photo gallery for Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Lobby lounge
Indoor pool
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Housekeeping
$109
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪5 min drive‬
  • Place, Casey Jones Village
    ‪6 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn Jackson

3-star Jackson hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Residence Inn Jackson provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a fireplace in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Residence Inn Jackson is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 11 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 358 out of 584 reviews
Rating 8 - Good. 100 out of 584 reviews
Rating 6 - Okay. 54 out of 584 reviews
Rating 4 - Poor. 23 out of 584 reviews
Rating 2 - Terrible. 49 out of 584 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great staff and the breakfast yummy 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

claretha

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager supervisor was rude & did not acknowledge us standing there as we weere waitimg go be checked in. We were the only ones standing in line. I even said "hello" & she ignored me , then proceeded to do other tasks. Once she finally acknowledged me she was professional. The hotel itself was updated & clean. The bed was comfortable. Parking was limited dt construction.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Great stay. Very nice property
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

Went with the double rooms and they each had their own bathrooms! This place is so amazing and even serves supper!
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and very comfortable and clean
Stayed 1 night in Jul 2025

6/10 Okay

Molly

Traveled with family
Liked: Staff & service

Works well for a family traveling

The service was very good, everyone was kind and helpful. The first room we were put in smelled a little like urine, however the front desk person was able to put us in another room down the hall and that room was great and did not smell. The second room was clean and we were able to enjoy our stay. The pool was nice, and the hotub was great, although I wish it opened up a little earlier since my kids were ready to jump in at 7am but it did not open until 8am. I did appreciate the full size fridge and also being able to cook dinner instead of eating out again.
Stayed 1 night in Jul 2025

10/10 Excellent

Rashad

Stayed 2 nights in Jul 2025

10/10 Excellent

Janayia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel & the experience in all. Chef Joshua really cares when he makes the breakfast and Chef Dj is super sweet and also a great cook. Hotel front desk care team was great my whole 2 days of the stay. The suite with the kitchen has everything you’ll need. The fire place was beautiful. Beds were super soft and the studio suite was beautiful and I loved my experience. I am definitely coming back!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Armando

Stayed 1 night in May 2025

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

I stayed here with my boyfriend for the night and it was one of the nicest hotels I have ever stayed in! Very clean and comfortable and check in was quick and the staff was very professional and welcoming!
Stayed 1 night in Jul 2025

10/10 Excellent

Naum

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

lisa

Stayed 3 nights in Jun 2025

10/10 Excellent

Crystal, Milwaukee

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Dog friendly. Whole kitchen and check out is at noon so thats great. Friendly staff and clean welcoming ambience
Stayed 3 nights in Jul 2025

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, amenities
The property was easy to find.
Stayed 1 night in Jun 2025

6/10 Okay

Becky

Traveled with family
Disliked: Staff & service, property conditions & facilities
When followed up with Expedia, hotel manager denied the experience. So much for putting customers first.
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Traveled with family
Disliked: Staff & service

It was ok

It wasn't anything special. The room was nice enough, but there was stuff on the door to the room and the bathroom door. When we tried to chek in, we waited a good 10 minutes for the guy to show up. There was a bell we rang several times. He finally waltzed in from outside and was rude. The ladies that were there the next morning were much nicer. They also do not have a covered loading area. It was pouring rain when we were packing up to leave.
Stayed 1 night in Jun 2025

10/10 Excellent

Elicia

Stayed 1 night in Jun 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jalil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Lynn

Liked: Staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Michael, jackson

Stayed 1 night in Jun 2025