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Residence Inn Jackson

3.0 star property

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Photo gallery for Residence Inn Jackson

Lobby lounge
BBQ/picnic area
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
$115
includes taxes & fees
Apr 3 - Apr 4

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪4 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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3.6 out of 5, Good, 1,002 reviews
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About this property

Residence Inn Jackson

3-star Jackson hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Residence Inn Jackson provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a fireplace in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Residence Inn Jackson is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 11 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 399 out of 655 reviews
Rating 8 - Good. 112 out of 655 reviews
Rating 6 - Okay. 64 out of 655 reviews
Rating 4 - Poor. 27 out of 655 reviews
Rating 2 - Terrible. 53 out of 655 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Everything was 10 stars. I recommend this hotel as the best in Jackson.
Stayed 6 nights in Nov 2025

10/10 Excellent

bruce, brisbane

Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Best breakfasts around. Everybody was like family.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Stayed 3 nights in Nov 2025

6/10 Okay

Lynn

Traveled with family
Liked: Amenities
We’re enjoying this brand of Marriott but it seems this property rents “tired” rooms which show their age. Bathroom sinks that won’t drain to cracked floor tiles and hallway carpeting long past its prime. We used the stairs and really noticed a lack of maintenance with the treads worn and once reaching the main floor, the overhead fire main system hadn’t seen a dust broom in who knows how long, Staff was courteous but when asked to add our Marriott Bonvoy member number, ??, we got a boilerplate rote answer that said “no” after the speel.
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

claretha

Stayed 1 night in Nov 2025

8/10 Good

BRYAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; extra space. Room was on side by interstate; very noisy all night with passing trucks. Crack in bathroom sink.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Stayed 1 night in Nov 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room for the most part was clean. Thier was a couple piles of hair in the closet. I stayed in room 203 it smelled of ramen strongly which is to be expected in rooms with a kitchenette.the staff was all super freindly the breakfast was delicious dj went above and beyond
Stayed 4 nights in Nov 2025

10/10 Excellent

Donovan

Stayed 3 nights in Nov 2025

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Bryon

Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Stayed 2 nights in Nov 2025

10/10 Excellent

Sheree, jackson

Stayed 1 night in Nov 2025

4/10 Poor

Chelsea

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was so beyond dusty! The headboard had dust all over it and the couch and light fixtures! The headboard had so much dust I had to wipe it off before I could go to sleep it was filthy , I felt like dust was getting in my mouth the whole time I was laying down. I truly would like a refund honestly. The staff were nice. And the hotel it’s self was nice. But the cleanliness was not good at all!
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

6/10 Okay

Takiyah

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff are nice and professional. Food/options were great. . A few issues with the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

louie

Liked: Cleanliness, property conditions & facilities
Room was excellent! Staff was superb! I left my purse in the room when we checked out and when I realized it, I called to inquire and the front desk lady went to check in the room herself. When it was found, they locked it up until I was able to return and pick it up. They were so kind and so honest. I will definitely stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Ken

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and convenience
Stayed 3 nights in Nov 2025

8/10 Good

Gurdon, ROWLETT

Liked: Cleanliness
Room appeared clean, staff was pleasant, breakfast cook was especially nice and welcoming.
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing clean and quiet.
Stayed 1 night in Mar 2025