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SpringHill Suites by Marriott Jackson

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Jackson

Exterior
Reception
Property amenity
Individually decorated, individually furnished, desk, laptop workspace
49-inch flat-screen TV with digital channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
2407 CHRISTMASVILLE COVE, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪11 min walk‬
  • The Ballpark at Jackson
    ‪4 min drive‬
  • Casey Jones Village
    ‪8 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪15 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

49-inch flat-screen TV with digital channels, TV

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

49-inch flat-screen TV with digital channels, TV

Studio, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

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About this property

SpringHill Suites by Marriott Jackson

Jackson hotel with bar/lounge
This smoke-free hotel features a bar/lounge, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
SpringHill Suites by Marriott Jackson offers 95 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and coffee/tea in a common area. Complimentary self parking is available on site.

SpringHill Suites by Marriott Jackson is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Lobby Lounge - This lobby lounge serves light fare only.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2019
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites by Marriott Jackson Hotel
SpringHill Suites by Marriott Jackson Jackson
SpringHill Suites by Marriott Jackson Hotel Jackson

SpringHill Suites by Marriott Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 435 out of 585 reviews
Rating 8 - Good. 97 out of 585 reviews
Rating 6 - Okay. 29 out of 585 reviews
Rating 4 - Poor. 13 out of 585 reviews
Rating 2 - Terrible. 11 out of 585 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Brandy

Stayed 3 nights in Nov 2024

10/10 Excellent

Willow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable stay.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in such fantastic, clean condition, and the staff is very polite and helpful. The layout of the king room we had is just wonderful, with a sofa, large ottoman, desk area, mini kitchen and lovely bathroom all conveniently arranged. The breakfast was really good. Highly recommend it!
Stayed 1 night in Dec 2024

10/10 Excellent

Dontavious, Jackson

Stayed 1 night in Nov 2024

8/10 Good

Claudia

Stayed 1 night in Nov 2024

10/10 Excellent

Dontavious, Jackson

Stayed 1 night in Nov 2024

10/10 Excellent

Ellen, Castle Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel with great staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

asharab

Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly
We stay here almost every time we visit our son in college. Everyone is always friendly and helpful here. We like the spacious rooms and big shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Fabulous - rooms are huge and well appointed. Small table, sofa, walk in closet, huge bathroom. Staff very friendly & helpful.
Stayed 1 night in Dec 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I should be refunded.
Clerk said she couldn’t find my reservation. I had to drive from there to home in East TN.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice stay
I really enjoyed my stay the only thing that could have made it better would have been a better quality mini fridge. Having one that will only stay on for 2 hours without pressing button made keeping cold drinks hard.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay employees very welcoming
Stayed 1 night in Dec 2024

8/10 Good

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

terry

Stayed 1 night in Nov 2024

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a clean and updated hotel. It’s close to the interstates so you could hear the trucks passing by. Other than that it was a great stay. One of the best in the city.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and the set up was well done. The only thing was not sure why housekeeping didn’t come by during our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Denise, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, complimentary breakfast, and handicap accessible requested room.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy room
Room 403, Check in was great. But, I noticed a constant hum from some type of machine and woke at 4:30 AM with a horrible migraine from the noise. Then at 6:30 AM someone started banging on doors a couple of doors down. This didn’t stop until 7:30 AM. It’s a beautiful room in a beautiful hotel, but my experience makes me wary to try start in this hotel again.
Stayed 1 night in Nov 2024