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SpringHill Suites by Marriott Jackson

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Jackson

Exterior
Property amenity
49-inch flat-screen TV with digital channels, TV
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
$125
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
2407 CHRISTMASVILLE COVE, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪13 min walk‬
  • Place, The Ballpark at Jackson
    ‪2 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed

49-inch flat-screen TV with digital channels, TV

Studio, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

49-inch flat-screen TV with digital channels, TV

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott Jackson

Jackson hotel with free weekday breakfast
This smoke-free hotel features a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
SpringHill Suites by Marriott Jackson offers 95 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and coffee/tea in a common area. Complimentary self parking is available on site.

SpringHill Suites by Marriott Jackson is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2019
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites by Marriott Jackson Hotel
SpringHill Suites by Marriott Jackson Jackson
SpringHill Suites by Marriott Jackson Hotel Jackson

SpringHill Suites by Marriott Jackson Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 512 out of 683 reviews
Rating 8 - Good. 109 out of 683 reviews
Rating 6 - Okay. 36 out of 683 reviews
Rating 4 - Poor. 14 out of 683 reviews
Rating 2 - Terrible. 12 out of 683 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel, will return

Breakfast was great, nice selection. Bed was comfortable. Issued: fridge cover door was broken, bathroom door was also broken and the toilet made a crazy noise when flushed.
Stayed 1 night in Aug 2025

10/10 Excellent

Jevon, Des Plaines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laquisha at the breakfast area was such a pleasure. She brought sunshine each morning to everyone around!
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised
Stayed 3 nights in Jul 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay.
Stayed 1 night in Jul 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was breakfast was only until 9am
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and friendly staff!

Everyone from the check in desk to the woman running the breakfast were all very nice and friendly. Made sure we were comfortable and had what we needed.
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service

Not as good as previous stays

We have stayed at this hotel 3 years in a row. This year was the worst stay. The room is spacious with large closet and bathroom. Our beds were not comfortable, they need to be replaced. Bathroom had stray hairs in multiple areas. Room refrigerator was not working. Shower had zero water pressure. The cook was late to prepare breakfast, so there was no hot food at 7:00 when breakfast opened. The staff at the desk was pleasant and helpful. The best part of our stay was the breakfast attendant, she was very kind and had a great smile. We would probably book elsewhere on our next trip through Jackson.
Stayed 1 night in Jul 2025

10/10 Excellent

claretha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Tanner

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was super friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zackariah

Stayed 1 night in Jul 2025

10/10 Excellent

Loetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is pretty great except our room is right off the elevator and we can hear every word being said. Very noisy!
Stayed 1 night in Jul 2025

8/10 Good

Denese

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, and breakfast was delicious - the best I have ever had. The area was safe, quiet, and well kept. I enjoyed my stay. I like that you offer frozen dinners to purchase. That was a plus.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tamra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

ROD

Liked: Cleanliness, property conditions & facilities
Nice room, but Little to No water pressure in the shower!!
Stayed 1 night in Jul 2025

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and nice, safe area.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I liked the room floor-plan, but there were problems. 1) The deadbolt did not work. 2) It was wet under the A/C. 3) The A/C blew on me in bed. 4) The desk had glass panes that made a noisy rattle if you barely touched the desk - - - I couldn't touch the desk while my wife was trying to sleep. 5) Only 2 small luggage carts for the hotel. On a positive note - it was one of the nicest breakfast bars I've seen in a long time, but was diminished with flimsy plastic-ware that was challenged when trying to cut waffles.
Stayed 1 night in Jun 2025