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Staybridge Suites Jackson by IHG

3.0 star property

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Photo gallery for Staybridge Suites Jackson by IHG

Exterior
Lobby
Business center
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
801 Ridgewood Rd, Ridgeland, MS, 39157
  • Tougaloo College
    ‪4 min drive‬
  • Mississippi Coliseum
    ‪11 min drive‬
  • Jackson State University
    ‪14 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Living & Dining Area)

Suite, 1 Bedroom, Kitchen (Living & Dining Area) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Living & Dining Area)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Living & Dining Area)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen (Living & Dining Area)

  • 400 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen (Living & Dining Area)

Suite, 1 Bedroom, Kitchen (Living & Dining Area) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Living & Dining Area)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Suite

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Bedrooms, Kitchen (Living & Dining Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Bedrooms, Kitchen (Living & Dining Room)

  • 400 sq ft
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

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About this property

Staybridge Suites Jackson by IHG

3-star Ridgeland hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Staybridge Suites Jackson by IHG offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 47-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Staybridge Suites Jackson by IHG features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). This business-friendly hotel also offers barbecue grills, a vending machine, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in April 2023.

Staybridge Suites Jackson by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Renovated entire property - April 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100.00 and a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May 21 to October 01
Pool access available from 10:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel Jackson
Staybridge Suites Jackson
Staybridge Suites Jackson Hotel Ridgeland
Staybridge Suites Ridgeland
Staybridge Suites Jackson Hotel
Staybridge Suites Jackson Ridgeland
Staybridge Suites Ridgeland

Staybridge Suites Jackson by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 403 out of 725 reviews
Rating 8 - Good. 172 out of 725 reviews
Rating 6 - Okay. 66 out of 725 reviews
Rating 4 - Poor. 41 out of 725 reviews
Rating 2 - Terrible. 43 out of 725 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RoDerica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel Peaceful
I reviewed this property several time b4 selecting given the reviews. I am big om reviews; however, this was the chosen spot. I will be booking again given another family trip by 12/31/2024. Dislike: Housekeeping begin knocking at your door by 9:00am, I find very RUDE & Insensitive as they are ready to clean. This was throughout the morning (i was gone to Breakfast). Every 30 minutes knocking WTH!!!!!!! Check out 11:00am. I return from Breakfast my fam told me, I be darn 10:15am knocking/pulling at the door. I held my piece bc i was busy preparing and ensuring i had everything. I said to fam, let them knock/pull on the door (its going to be some shaking). Nevertheless, we were out 10:45am. This needs to be addressed or the BBB/Headquarters Compliant will be filed!!!!! I noticed that in reviewing the reviews. Happy Hour Monday-Wednesday ends at 8pm Breakfast (the reviews made it seem TOP KNOTCH BF..... But listed below it was good/fresh/hot) Cheesy Grits (container labeled "Oatmeal") Waffle Maker Sausage Patty & Link (pork & Turkey) Eggs (Omelet Style) All fixing available minus veggies Oatmeal (more toppings needs to be added, the oatmeal was in a open bowel exposed VERY ODD) Fruit Cup Greek Yogurt Assorted Muffins Bread Biscuits & Gravy
Stayed 1 night in Dec 2024

8/10 Good

Kelly, Kinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Noel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
This property is exceptional in every regard. It’s really clean, has friendly staff and a really good breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Rasha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is everything! Awesome staff, every shift! Great amenities & breakfast. Rooms are extremely comfortable & the location is convenient for my job & my daughter’s school.
Stayed 1 night in Dec 2024

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and housekeeping does a great job as well . Everyone is very friendly, accommodating and helpful.
Stayed 14 nights in Nov 2024

10/10 Excellent

VARADARAJAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay!!!
Stayed during Thanksgiving and had a great time! There was a great happy hour from 5pm-7pm, the food and drinks were great! The beds were very comfortable and no one gave us a hard time about extra towels! The kitchen was clean with supplies, was very pleasant!!!
Stayed 1 night in Nov 2024

8/10 Good

Rashun

Liked: Staff & service, amenities, property conditions & facilities
I loved the rooms. It was my first time staying.
Stayed 2 nights in Nov 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This hotel is a 10/10 Super clean Only suggestion is to ask housekeeping to be mindful of their conversations on speakerphone right outside of the room doors. We can hear her conversation on the 3rd floor, crystal clear including profanity. Just wanted to give a friendly reminder to her to make personal calls in private areas, especially not knowing everyone can hear it. Still, all of the staff and housekeeping were extremely nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Marlon

Stayed 1 night in Dec 2024

2/10 Terrible

Rashad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was told by management that they would petition to get me a refund. I was completely dissatisfied with the room and the service. They gotta do better.
Stayed 1 night in Nov 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

SHAWN

Traveled with family
The bathtub was filthy Water shut off with no notice!
Stayed 3 nights in Nov 2024

6/10 Okay

Liria

Liked: Staff & service
Room smelled like fish. Excellent help in the front desk
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

6/10 Okay

Witayuna

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property was aesthetically pleasing. The area was quiet.However the bathroom was horrible. The shower curtain was filthy, the toilet was, and there was a bug in the shower.
Stayed 1 night in Nov 2024

4/10 Poor

Debbie

Liked: Staff & service
Disliked: Property conditions & facilities
The property is advertised as renovated but it is NOT updated or maintained well. Too many issues to count - stuck door, broken thermostat, clogged drain, sink stopped working. The staff did their best with limited resources. Would never stay here again.
Stayed 1 night in Nov 2024