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Quality Inn

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2001 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    3 min drive
  • Red Lobster
    4 min walk
  • Jackson Station
    9 min drive
  • Jackson, MI (JXN-Reynolds Field)
    6 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Baymont by Wyndham Jackson

Breakfast included
Pet friendly
Parking included
Free WiFi
3.5 out of 5, Good, (1002)
The price is $77
per night
$85 total
includes taxes & fees
Jan 7 - Jan 8
Baymont by Wyndham Jackson

About this property

Quality Inn

Jackson hotel with free breakfast
Along with a business center, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Quality Inn offers 52 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. Complimentary uncovered self parking is available on site.

Quality Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 45 out of 790 reviews" "
Rating 8 - Good. 101 out of 790 reviews" "
Rating 6 - Okay. 123 out of 790 reviews" "
Rating 4 - Poor. 194 out of 790 reviews" "
Rating 2 - Terrible. 327 out of 790 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Melanie, Newport

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had I known how terrible of quality this was I wouldn’t have booked it. It’s not even a get what you pay for it’s overpriced for the abysmal quality. The door didn’t have a secondary safety lock, the peephole had a napkin in it, the place where a fire alarm may have previously been had a paper towel in it, the clean blankets were stained, the ‘clean’ wash cloth in the room had a body hair and was crusty, the toilet seat was broken, the blinds to protect light and privacy had a rip in them and I had to place the chair cushion on the windowsill to prevent someone from potentially looking inside the window. The hotel states it has WiFi but was not provided the WiFi password at check in. The DirectTv the allegedly have only has maybe 10 channels that are fuzzy. They were supposed to just place a hold on the $50 deposit that’s required but instead it cleared through my bank. I tried calling the hotel and the clerk there was extremely rude and condescending and didn’t understand what I was trying to explain to him. Now I have to go through my bank to get my deposit back because it CLEARED through my account instead of it just being a HOLD on my account. When I was told at checkout that it would be REFUNDED to me. 0/10. STAY AWAY FROM THIS PLACE AT ALL COSTS. I have pictures of everything.
Stayed 2 nights in Sep 2024

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet was sticky. No cups in the room. Bugs behind the bathroom door. No liners in any of the garbage cans. You just felt dirty being there.
Stayed 1 night in Sep 2024

4/10 Poor

david

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When checking in the lady was rude and charged my debit card twice without my approval i am dealing with it through my bank bad experience
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeff

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible! Arrived 12 minutes before published check-in & was told to wait 12 minutes before I could check in. Credit card was charged when I gave my name, even though I was not checked in. Staff was unfriendly & literally argued with patrons in the lobby. Weekend breakfast advertised till 9 AM was shut down at 8 AM resulting in breakfast not being provided. They couldn’t program a room key, so a maintenance person took his well worn master key off his keyring & gave it to a patron, causing me to question the level of safety at the facility. Ice & soda machines did not function. Though room had a coffee maker, no coffee or cups were provided. No shampoo, soap, or facial tissue was provided in the room. Multiple customers demanded refunds during my stay. I frequent Jackson regularly, but will never stay at this so called “Quality” Inn again.
Stayed 1 night in Sep 2024

2/10 Terrible

Terri

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom door broken. The bathtub had ducktape on the floor looked like it was a repair. Outside door was propped open with a rock because the security lock was pulled out of the door. Also it was very dirty the bedding and towels were stained. Generally cleaning looked nonexistent.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff..beds disgusting
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

4/10 Poor

Ken

Stayed 1 night in Aug 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOt STAY HERE
Worst experience ever, one hour for check in, screaming at us when we asked for shampoo or soap as nothing was on the bathroom. They have not returned yet our incidental damage deposit. No breakfast,just burnt coffee and milk.DO NOT STAY HERE. Even for free
Stayed 1 night in Aug 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!
This was the worst hotel room I’ve ever stayed at. The room was unclean. The bed was not made properly. The microwave did not work and in the middle of my shower the front desk attendant entered my room without knocking to tell me that they put me in the wrong room and I had to move Immediately I will no longer be booking any rooms at Quality hotels.
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst place to stay
False advertisement for cable and wifi, there was none. Tue room smelled like smoke and there was no hot water for me to take a shower. Would not stay or recommend this place at all.
Stayed 2 nights in Aug 2024

4/10 Poor

Amy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a place I would stay if I had other options. But it was race weekend, and even booking a couple of months in advance this was all I could find under $200 a night. I wouldn’t say it was dirty, it was just very run down and not well maintained. Both rooms had different, but equally disgusting smells. Both a/c units smelled like they were going to catch on fire when we put them on heat mode. Both fridges smelled rank and didn’t keep the two cans were put in them cold. Both carpets had that sticky moist feel so we never walked in bare feet. All the towels were clean but dingy and some were slightly stained. In one room the counter was falling off in the bathroom, the exhaust fan just made a loud high pitch squeal and didn’t actually do anything. The bathroom door didn’t close all the way either. Also in that room, where the smoke detector should be was just a hole in the ceiling with wires coming out. Although one room smelled like mold there wasn’t any visible. But the shower looked clean enough and the water was fine. We didn’t have any problems with service. They were actually very nice and accommodating at check in and I heard them on the phone being very nice and polite to other guests as well.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever. That hotel should be shut down.
Stayed 2 nights in Aug 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst hotel stays ever
we arrived hour early and were told we could not check in check in till 3:30 pm, we waited checked in put bags in room and left right away. we returned at 9;00 pm for the evening and when un packing realized the room was absolutely disgusting. i went to front desk and the person said we are full and cannot give us a diffrent room and you had been in room for hours. because we booked through hotels . com he said he could not refund our money. this room was horriable. moldy shower missing paint in shower ,dirty shower tub, bath towels were a very dirty off white color,, hole in carpet floor, screw sticking out of wall 2 inches long at eye level ,the tv had about 5 channels and they were so fuzzy you could not watch it, the microwave didn't work, the bed was so bad it felt like we were sleeping on a donut the center was so low and wore out. and the breakfast was only 6-8 had piss warm milk and stale cereal corn flakes and raisin brand mix. i picked up a hostess cupcake for my wife and that was expired. if you think about staying here don't if you must look at room before you pay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Alan Glen, Toronto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We book online to stay at a Quality Inn, but there was definitely no quality. The building looked to on its last legs, carpets were dirty, conditions rooms was terrible. Bathtub/SHower looked filthy, shower rod fell off wall, toilet seats were all loose, TV's did not work. Breakfast was served from 6 AM to 8 AM - consisted of Raisin Bran, waffles and muffin. Prison food would probaly be better. If you are thinking of booking here - DO NOT
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I’ve been to staff. Only 1person at the front desk bed bugs dirty everything two clocks in room niether worked. No battery in the fire alarm the tub had like this white tape in it covering a hole that I almost felt I was going to fall threw it. Oh and hadno toilet seat in it when I got the room no TV this place needs to be shut down and overhauled big time
Stayed 3 nights in Aug 2024

2/10 Terrible

Raymond

Stayed 2 nights in Aug 2024

4/10 Poor

James

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Never to book thru here again
Not enough pillows or they were flat. No wash cloths not worth the money or 50.00 deposit we had to give
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Rebecca

Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
I would stay somewhere else
Almost everything about this stay was bad. It started with nobody ever being at the front desk. It took 10 minutes before someone showed up to check in. When we got to our room we didn't have any towels, soap, shampoo. We had a coffee maker, but no pot. We went to our complimentary breakfast only to find corn flakes and thats it. The shower was still dirty and had hair in the tub.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is unprofessional and rude. Rooms were not very clean. Shower curtain was stained and dirty, same with towels. They added an extra fee after I checked out that has not been refunded after I was told it would be
Stayed 2 nights in Jul 2024

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
3 of the 6 pillows were heavily stained/unwashed. I was given the wrong room. The towels were stained. The room looked run down. I ended up not even staying there
Stayed 1 night in Jul 2024