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Quality Inn

2.5 star property

Choose dates to view prices

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2001 Shirley Dr, Jackson, MI, 49202
  • Michigan Theatre of Jackson
    ‪5 min drive‬
  • JAX 60
    ‪7 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Travelodge by Wyndham Jackson

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.0 out of 5, (1002)
The price is $64
per night
$71 total
includes taxes & fees
Apr 4 - Apr 5
Travelodge by Wyndham Jackson

About this property

Quality Inn

Jackson hotel with free breakfast
Along with a business center, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Quality Inn offers 52 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. Complimentary uncovered self parking is available on site.

Quality Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 46 out of 800 reviews
Rating 8 - Good. 101 out of 800 reviews
Rating 6 - Okay. 123 out of 800 reviews
Rating 4 - Poor. 195 out of 800 reviews
Rating 2 - Terrible. 335 out of 800 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kat

Stayed 1 night in Nov 2024

2/10 Terrible

Caren

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs in the room. No refund offered.
Stayed 1 night in Dec 2024

2/10 Terrible

Todd

Stayed 2 nights in Nov 2024

2/10 Terrible

Jamie

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty the people were rude bugs cockroaches
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were rude at the desk the place was dirty. I will never go there again
Stayed 1 night in Nov 2024

4/10 Poor

Yumi

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not good service
Stayed 1 night in Nov 2024

2/10 Terrible

Cherylnora

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Maegan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth staying at!
Over 40 minutes to check in. Our card wouldnt open the door and gave us a different room. The TV in our room didn't work! Breakfast was terrible as well! I would not recommend staying here.
Stayed 1 night in Nov 2024

2/10 Terrible

Victoria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Zeyuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Amalia

Disliked: Property conditions & facilities
The bed was extremely soft, which was nice and close to the highway. But the tv wouldn’t work, towels were stained and my room came with no soap. The towel rack was extremely rusted.
Stayed 1 night in Oct 2024

2/10 Terrible

Mihaela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, cups and ice were not available, breakfast was advertised but was not an actual option. I paid for a king bed and the front desk got upset and rolled their eyes when I said I didn’t want the queen room since I had already paid extra for the king. There was construction inside that was loud and messy. No one was at the front desk to check out with in the morning. All around a bad experience unfortunately.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lisa, Mexico

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in terrible shape. One light switch didn't work. There was no smoke detector. There was an ice bucket but no glasses or cups. There was a coffee maker but no coffee, cups, or condiments. Building was not kept up well. There were no tissues in the room. There was no pen or paper or any extras of any kind.
Stayed 1 night in Oct 2024

4/10 Poor

Erin

Business traveler
Check-in was supposed to be at 3 pm. I arrived at 7:30 and had to wait for staff to finish cleaning my room. Poor lighting in the halls. Average customer service.
Stayed 1 night in Sep 2024

2/10 Terrible

Rochelle

Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mind Blown
This hotel was a nightmare from the jump. I walked in to check in, the employee told me i didn't pay for my room yet, which was false, i paid on the Hotels.com app and provided him with the receipt. He grabbed an associate who was beyond rude and had no shame in showing it. The check in process took at least 20 minutes, no exaggeration. I get in my room to check it out and it seemed okay at first until i sat down and started noticing some crazy stuff. ** SEE ATTACHED PHOTOS** I've stayed in some really shady places, but this one here trumps them all
Stayed 1 night in Oct 2024

2/10 Terrible

Eli

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Probably the worst experience I’ve ever had staying in a hotel. Bed sheets had stains when we arrived but they did change them out. Only one light worked in the room my guess is because they didn’t want us to see how terrible the room was. The bathroom was just as bad only one light worked in it the fan squealing was unbearable. The shower head leaked water all over the place and the towel rack was so rusty it left brown stains on the towels. Trust me spend the extra on a better stay somewhere else
Stayed 2 nights in Oct 2024

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They say they're is no supplies in the room nothing. Electric outlet didn't all work. Sheets not fresh. Room smells. No coffee. Never again will go back.
Stayed 2 nights in Sep 2024

2/10 Terrible

Guilbert

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Towels were dingy, shower rack not screwed into the wall. There were stains on my sheet, floor not vacuumed and television blurred. I have photos and would like a refund
Stayed 1 night in Oct 2024

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Andrew

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was $60 a night. You truly get what you pay for. The property was old and run down, but perfect for a quick sleep and go.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Property conditions & facilities, room comfort
Worst and most disgusting stay ever.
There is not much more to add from what everyone else has said about this dump except that I was concerned about safety when The outer doors had no locks and anyone could walk into the place at any time of night or day. had to pay a $50 deposit when I checked out, I asked about the refund and some young kid at the front desk. Didn’t look old enough to work there told me you have to wait till 11 o’clock to have it refunded. It is now 8 o’clock in the evening, I have not seen the refund. I do not know the company that owns this quality Inn, but I suggest you have someone come over and look at it.It is the most disgraceful place I have ever been in. I could go on and on about this place, but I think everyone has told their side please take this seriously.
Siding let me know this was not going to be a good experience
This what was left of our smoke detector. Has to be against the law.
Smoke detector up close
Stayed 2 nights in Sep 2024

2/10 Terrible

Charisse

Stayed 1 night in Sep 2024