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Tru By Hilton Jackson, Tn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Free daily full breakfast
Exterior
Reception
Free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Pet friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1136 Rushmeade Road, Jackson, TN, 38305
  • Union University
    3 min drive
  • Music Highway Crossroads
    3 min drive
  • Tacos 4 Life
    8 min walk
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    13 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Executive Residency Jackson Northeast

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (853)
The price is $103
per night
$118 total
includes taxes & fees
Jan 6 - Jan 7
Best Western Plus Executive Residency Jackson Northeast

About this property

Tru By Hilton Jackson, Tn

Jackson hotel with free weekday breakfast
This hotel features a fitness center, a business center, and a 24-hour front desk. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast on weekdays. This Jackson hotel also offers a fitness center and an elevator. Onsite self parking is complimentary.

Tru By Hilton Jackson, Tn has designated areas for smoking.

A complimentary full breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 22 reviews" "
Rating 8 - Good. 3 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JAEEUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Tonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and quiet
Stayed 1 night in Dec 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
The spartin approach is well thought out.
Stayed 1 night in Dec 2024

6/10 Okay

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No coffee maker in-room and walls are paper thin. We received three calls from the front desk for noise complaints but were not loud. Free breakfast was terrible.
Stayed 3 nights in Nov 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a great stay. It was clean, nice and just overall great. I will be staying there again in the near future.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
You can tell this is a new hotel . Very modern look and clean. Friendly staff , comfortable bed and great location .
Stayed 1 night in Nov 2024

6/10 Okay

Daria

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
So so stay
The check in was slow because the receptionist had trouble finding our reservations, we had prepaid but she had trouble making our keys. The lighting in the room was dark. It was difficult to find the switches, there was no bath mat in the bathroom and the bed was terrible for my back. The breakfast was so so. Slow to be refilled. Did enjoy the pool table in the lobby. Will not stay again
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Disappointed
Stayed 1 night in Nov 2024

10/10 Excellent

Lloyd

Liked: Staff & service, amenities, property conditions & facilities
The property is amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandy

Traveled with family
Stayed 2 nights in Nov 2024

6/10 Okay

Edward

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My only real complaint is that there is no coffee maker in the room. You have to go down to the lobby and fill your cup there. When you are up very early, that coffee has been sitting and was bitter to beyond being drinkable. A microwave in the room would have been nice as well. There was a mini fridge but no microwave or coffee maker. For the cost of these rooms, that should be standard equipment.
Stayed 1 night in Nov 2024

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, ease of booking online
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room and the convenience of the hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and the room was cozy. It was a different set up than me and my husband are used to but it was still very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Jackson
Location felt safe, new facility, nice beds, good size rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Excellent towels
Stayed 1 night in Oct 2024

8/10 Good

Irvin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and service was great. Amenities included were very nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

bhuwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Bernard

The property was not open for business. New hotel and still getting it really to open. So thank you Expedia. Booking a hotel that isn't open. Do your homework.
Stayed 1 night in Sep 2024

2/10 Terrible

Erica

Disliked: Staff & service
Stayed 1 night in Jun 2024