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Candlewood Suites New Bern by IHG

2.5 star property

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Photo gallery for Candlewood Suites New Bern by IHG

Relax in the spacious lobby with comfortable seating areas and a TV.
Enjoy a productive work session with a view, featuring a spacious reception area with a large window, comfortable seating, and a wooden accent wall.
Guests can relax and unwind in this welcoming lobby area, featuring a comfortable seating space, digital clock, and large flat-screen television.
Relax in a stylish room with a large bed, desk, and flat-screen TV.
Enjoy a comfortable stay in this cozy room with a bed, kitchenette, desk, and flat-screen TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3465 Dr Martin Luther King Jr Blvd, New Bern, NC, 28562
  • New Bern Riverfront Convention Center
    ‪5 min drive‬
  • Pepsi Museum
    ‪6 min drive‬
  • New Bern Grand Marina
    ‪9 min drive‬
  • New Bern, NC (EWN-Coastal Carolina Regional)
    ‪7 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, premium bedding, individually furnished, desk

Studio Suite

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, individually furnished, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, individually furnished, desk

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, premium bedding, individually furnished, desk

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, individually furnished, desk

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, individually furnished, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, individually furnished, desk

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites New Bern by IHG

New Bern hotel with free parking, connected to a shopping center
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Weekly housekeeping is available.
Candlewood Suites New Bern by IHG offers 80 accommodations with DVD players and complimentary newspapers. These individually furnished accommodations include desks. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and limo/town car service. This business-friendly hotel also offers a 24-hour fitness center, a library, and barbecue grills. Onsite self parking is complimentary.

Candlewood Suites New Bern by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 250 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood New Bern
Candlewood Suites Hotel New Bern
Candlewood Suites New Bern
Candlewood Suites New Bern Hotel New Bern
Candlewood Suites New Bern Hotel

Candlewood Suites New Bern by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 366 out of 642 reviews
Rating 8 - Good. 180 out of 642 reviews
Rating 6 - Okay. 43 out of 642 reviews
Rating 4 - Poor. 32 out of 642 reviews
Rating 2 - Terrible. 21 out of 642 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent Stay-Clean, Comfortable,& Great Service

I had a great stay at this newly renovated hotel. Everything was extremely clean and well-maintained. I appreciated the little touches—name-brand soap, toilet tissue, and Kleenex—which made the room feel more upscale. The bed was very comfortable and made for a great night’s sleep. The front desk guy was especially friendly and personable, which made check-in a breeze. I’d definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Francis

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Candlewood it's always clean even tho this time room 208 was a little dusty but that won't stop me from staying there and of course I always happen to catch Michael there. I love him. I love him. I love him best receptionist ever I love the other ladies too, so yeah, go ahead and book this hotel. I'll stay here a number of time like it's really clean. I like that there's no carpet and you can fix you a little food if you want to
Stayed 2 nights in Mar 2025

10/10 Excellent

Alaysha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Bern is small, sorta grew up there and didn’t know they had hotels lol. Didn’t expect less than great experiences, everyone in New Bern is family
Stayed 2 nights in Jan 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Mar 2025

8/10 Good

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this area for the variety of shopping and restaurants around this. I had an event downtown so this was close enough and very affordable. My suite was big and roomy but there was some odor like someone cooked Indian food there and the odor stayed. I bought some air freshener to keep it at bay. Also in the evening loud cars and trucks can be heard going past but it stops around 11:00 pm so it didn't bother my sleep. I would stay here again but probably on the back side instead of the front (it might be quieter).

10/10 Excellent

Marjorie M

Stayed 1 night in Mar 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Property was decent and there’s shopping and restaurants
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dionysius

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness. Maintenance of property and grounds.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth, New Bern

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location, great staff and clean facilities. Nothing more I could ask for!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Staff was very friendly. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Caullin, New Bern

Stayed 1 night in Feb 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

rosa, Linwood

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Some appliances did not work, floor was so dirty my socks were black when I walked on the floor. Too expensive for such poor care. Door cards wouldn’t work, we couldn’t get help with the situation. We couldn’t leave the room together. Was not able to get a cup of coffee in the morning, had to drive just for a cup of coffee. No food options on site or in room, no tea, coffee, water, fruit or even a cookie. I would not recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet rooms and a friendly staff. Upgraded suite accommodations.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite and helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained, friendly staff
Stayed 2 nights in Feb 2025