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Candlewood Suites New Bern, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites New Bern, an IHG Hotel

Exterior
Exterior
Gazebo
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
3465 Dr Martin Luther King Jr Blvd, New Bern, NC, 28562
  • Tryon Palace
    6 min drive
  • North Carolina History Center at Tryon Palace
    6 min drive
  • New Bern Civic Theatre
    6 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional)
    10 min drive

Room options

View all photos for Studio Suite

Room amenity

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Room amenity

Studio Suite, 2 Queen Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Clarion Pointe New Bern

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (410)
The price is $127
per night
$143 total
includes taxes & fees
Dec 7 - Dec 8
Clarion Pointe New Bern

About this property

Candlewood Suites New Bern, an IHG Hotel

New Bern hotel with free parking, connected to a shopping center
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Weekly housekeeping is available.
Candlewood Suites New Bern, an IHG Hotel offers 80 accommodations with DVD players and complimentary newspapers. These individually furnished accommodations include desks. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and limo/town car service. This business-friendly hotel also offers a 24-hour fitness center, a library, and barbecue grills. Onsite self parking is complimentary.

Candlewood Suites New Bern, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 250 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood New Bern
Candlewood Suites Hotel New Bern
Candlewood Suites New Bern
Candlewood Suites New Bern Hotel New Bern
Candlewood Suites New Bern Hotel

Candlewood Suites New Bern, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 299 out of 557 reviews" "
Rating 8 - Good. 167 out of 557 reviews" "
Rating 6 - Okay. 40 out of 557 reviews" "
Rating 4 - Poor. 30 out of 557 reviews" "
Rating 2 - Terrible. 21 out of 557 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Violeta

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good customer service. Nice self serve area for snacks.
Stayed 1 night in May 2024

2/10 Terrible

Tammy

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well, drove three hours for business and super tired. Turned covers down and noticed tiny (what I thought was dirt or something) until one of the tiny pieces started moving. Yep, infestation of bed bugs. Called front desk and was relocated to the room across the hall. After double bagging all my clothes up, taking ANOTHER shower and checking the room that was still too close for comfort, I finally got to sleep a little. My morning and subsequent business suffered. On my way home now and have to wash everything I have in my bag in hot water and throw away my suitcase. I feel like I want to throw it all away as not to infest my home. An apology would’ve been nice but not front desk staff’s fault. Avoid room 203 or check carefully before you get comfortable!
Stayed 1 night in Aug 2024

8/10 Good

kryss

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Business traveler
Stayed 1 night in Aug 2024

10/10 Excellent

Shaikeema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Nathan, Albuquerque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay right outside New Bern. Staff were extremely helpful and kind.
Stayed 1 night in Jul 2024

10/10 Excellent

Tarlton

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised with the quality of this facility
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
No carpeted rooms! Updated look and feel.
This is a wonderful place to stay! Love the fact that the floors aren’t carpeted. It makes it feel so much cleaner and more updated. Comfortable beds and large tv. Only issue we had at all was when getting into bed my husband turned over his top pillow and there were 3-4 hairs on it as if it hadn’t been changed and new bedding used. Other than that it had a modern, clean, comfortable feel to it. I would definitely stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Palina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very friendly and helpful. The room was clean, the bed was comfortable. The kitchen had everything, and lots of stores nearby. The fridge was loud and there was pretty hot in the room with no way to adjust the thermostat. And somebody's dog in the room next to ours was crying non-stop. Otherwise everything was fine. Worth the money comparing to other properties around.
Stayed 2 nights in Jul 2024

4/10 Poor

Reba

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was always pleasant. Literally from the front desk representative to the maintenance guy. The property outside looks to be well kept as well. The parking lot is small but it maintained parking for our visit so no complaints there. The hotel seemed pretty clean throughout until we stepped in the room. There was a funny odor. The bathroom curtain had a brown smear on it and was very tattered and worn. Definitely has had its use. There was quite a bit of hair in the tub and on the towel and rags. My son was really grossed out. I personally take my own towels and rags everywhere I go so I didn’t use theirs. The room I had was with 2 queen beds and my bed felt like someone walked through the parking lot and jumped into the bed. There was so much dirt in there. No way the sheets had been cleaned. I couldn’t even sleep the first night bc of the dirty feeling. The second night I was so tired I passed out. I booked this hotel thinking I had booked the Clarion hotel next door with the pool. There is no pool here and no breakfast. I was so disappointed that I hadn’t looked back over those things before booking. 0/10 do not recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

LaShaunda

Stayed 1 night in Jul 2024

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk are cheerful and friendly. The room was very clean. This was my second stay. I would definitely come back again.
Stayed 1 night in May 2024

10/10 Excellent

Rose

Traveled with partner
The staff is very nice. Kitchen was awesome—just what people with special diets need. I didn’t have to bring my own pots and pans, etc
Stayed 1 night in May 2024

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place....
Stayed 1 night in May 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat inconvenient getting into the parking lot from the main road.
Stayed 1 night in May 2024

8/10 Good

Marybella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Rooms are big and clean.
Stayed 1 night in May 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Costantino

Business traveler
Liked: Property conditions & facilities
Candlewood is great if you are staying more than a few days. For quick trips I would rather go to the nearby Hotels (Clarion, Hampton) because I tried again for one night and the charged 170$ and the are a stickler for a 2PM check in where clarion always lets me in around noon because there is no way they don't have ready rooms (this ain't downtown Chicago).
Stayed 1 night in May 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024