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Candlewood Suites New Bern by IHG

2.5 star property

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Photo gallery for Candlewood Suites New Bern by IHG

Exterior
Reception
Exterior
Premium bedding, individually furnished, desk, iron/ironing board
Suite, 1 King Bed | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3465 Dr Martin Luther King Jr Blvd, New Bern, NC, 28562
  • New Bern Riverfront Convention Center
    ‪5 min drive‬
  • Pepsi Museum
    ‪6 min drive‬
  • New Bern Grand Marina
    ‪9 min drive‬
  • New Bern, NC (EWN-Coastal Carolina Regional)
    ‪7 min drive‬

Room options

View all photos for Studio Suite

Fridge, microwave, stovetop, dishwasher

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites New Bern by IHG

New Bern hotel with free parking, connected to a shopping center
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Weekly housekeeping is available.
Candlewood Suites New Bern by IHG offers 80 accommodations with DVD players and complimentary newspapers. These individually furnished accommodations include desks. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and limo/town car service. This business-friendly hotel also offers a 24-hour fitness center, a library, and barbecue grills. Onsite self parking is complimentary.

Candlewood Suites New Bern by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 250 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood New Bern
Candlewood Suites Hotel New Bern
Candlewood Suites New Bern
Candlewood Suites New Bern Hotel New Bern
Candlewood Suites New Bern Hotel

Candlewood Suites New Bern by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 624 reviews
Rating 8 - Good. 179 out of 624 reviews
Rating 6 - Okay. 43 out of 624 reviews
Rating 4 - Poor. 32 out of 624 reviews
Rating 2 - Terrible. 21 out of 624 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

rosa, Linwood

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Some appliances did not work, floor was so dirty my socks were black when I walked on the floor. Too expensive for such poor care. Door cards wouldn’t work, we couldn’t get help with the situation. We couldn’t leave the room together. Was not able to get a cup of coffee in the morning, had to drive just for a cup of coffee. No food options on site or in room, no tea, coffee, water, fruit or even a cookie. I would not recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet rooms and a friendly staff. Upgraded suite accommodations.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite and helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained, friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Amenities
All staff encountered were helpful and professional.
Stayed 2 nights in Feb 2025

10/10 Excellent

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean location, friendly staff at front desk even free laundry if you’re looking for free breakfast, there’s plenty of restaurants around here. They don’t have it but it’s OK. and their pet friendly too. Thanks to Michael. He made us stay very relaxing and peaceful he to be recommended for his professionalism.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Accommodating

Stayed 3 nights in Feb 2025

8/10 Good

Paul W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No breakfast

It is a suit so rooms are large with a full kitchen, very modern. Parking is easy and well lit, the staff were polite and friendly. If I had a complaint, it would be no breakfast except coffee and tasteless little muffins. Now I am not a fan of big breakfast in motels but come on guys, for what you charge per bird you can do better than this?
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Received a studio room as reserved. Did not receive King bed as requested. Room had strong food odor. Curtains allowed too much light inside.
Stayed 1 night in Feb 2025

10/10 Excellent

VICKY

Liked: Cleanliness, staff & service, property conditions & facilities
The studio room gave us excess to full kitchen and sleeping area as nice bathroom.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ahmed

excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charges $50 for a dog.

Great stay but charged $50 for our dog which I did not realize until check in. Nice hotel otherwise.
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 3 nights in Jan 2025

8/10 Good

Rosa, Cornwall On Hudson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the conveince to shopping Loved the staff
Stayed 3 nights in Jan 2025

4/10 Poor

Nicole

Business traveler
Disliked: Property conditions & facilities, room comfort

Flooded bathroom

It was great overall However our shower was a stand in shower and they didn’t really design a lip to catch the water so the bathroom floors and the faucet for the shower is in the middle of the shower facing towards the bathroom. As a disabled veteran this created a very dangerous environment for me
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, comfy bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I come to town it's the cleanest hotel so far in new Bern, North Carolina that I've stayed at besides one ther one❤️
Stayed 1 night in Dec 2024

10/10 Excellent

pastor

Stayed 2 nights in Dec 2024

10/10 Excellent

EVA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Suite

My daughter and I came to visit family and decided to stay at your hotel. It was very nice. It was neat and clean. The staff was great and very courteous. We will remember this place the next time we come for a visit.
Stayed 2 nights in Dec 2024

10/10 Excellent

SHANNON, Ponce Inlet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to our destination
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael and Becky was wonderful as always And the new girl Allison too she was really nice. I love staying at the Candlewood. It's always so clean. My go to hotel 💙
Stayed 1 night in Nov 2024