Courtyard Jacksonville

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard Jacksonville

Property amenity
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Bar (on property)
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Gym
  • Laundry

Explore the area

Map
5046 Henderson Drive, Jacksonville, NC, 28546
  • Challenge Course Park
    9 min walk
  • Jacksonville Commons
    17 min walk
  • Coastal Carolina Community College
    3 min drive
  • Jacksonville, NC (OAJ-Albert J. Ellis)
    27 min drive

Room options

Room, 1 Queen Bed with Sofa bed

  • 398 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 344 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard Jacksonville

3-star Jacksonville hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available once per stay.
Courtyard Jacksonville offers 109 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Courtyard Jacksonville features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a library, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Courtyard Jacksonville is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Courtyard Jacksonville has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 1.75 to 12.75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-cm TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 1.75 to 12.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Jacksonville Hotel
Courtyard Jacksonville
Jacksonville Beach Marriott
Jacksonville Beach Courtyard
Courtyard Jacksonville Hotel
Courtyard Jacksonville Jacksonville
Courtyard Jacksonville Hotel Jacksonville

Courtyard Jacksonville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 581 out of 779 reviews" "
Rating 8 - Good. 133 out of 779 reviews" "
Rating 6 - Okay. 29 out of 779 reviews" "
Rating 4 - Poor. 21 out of 779 reviews" "
Rating 2 - Terrible. 15 out of 779 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rose

Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Stayed 2 nights in Jun 2024

8/10 Good

Liam

Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Stayed 4 nights in Sep 2024

10/10 Excellent

Chad

Stayed 3 nights in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and no complaints.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elisa

Stayed 2 nights in Sep 2024

2/10 Terrible

Tara

Disliked: Cleanliness, amenities, property conditions & facilities
Room not clean at all!!! Very loud! AC didn’t work well. My room had a hole repair in the wall behind the bed.
Stayed 1 night in Sep 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back again!!
Stayed 1 night in Sep 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

William

Traveled with family
Liked: Staff & service
OK but nothing great
We stayed here while visiting our son who is stationed at Camp Lejeune. The hotel overall is ok but it is starting to show some wear and tear. We previously stayed on a higher floor and it was not in as rough shape as the third floor. There was spackling/painting touchup marks on the walls, behind the chair was dirty and the grout and moulding in the shower was really gross. The outside cushions were very worn and stained and the TV cover outside was so scratched it was difficult to see the program.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lisa, Attleboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing that we had seen when checking out was a roach by our door. Other than that it was a pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Requested a handicapped room with walk in or step in shower and was told over the phone that it would be reserved. When we arrived the specific room was not available. I told reception that we had requested the room two weeks ago. She told me that “I should have called the day of or day before arrival”. We were given an adapted handicapped room, but the design and changes were almost useless. First, the handheld shower control was blocked by a safety bar so that it was impossible to operate. Second, there were 4 strips of tape in the bottom of the tub, spaced approximately 1 foot apart, making it difficult to stand on a strip. Third, the safety bars installed were slippery, so totally useless in a wet environment. Fourth, the safety seat installed in the tub was not anchored correctly to the wall and the screws attaching it to the tub and wall were pulling away from the wall. Fifth, the bed sheets were not the right size for the mattress and so the sheets would not stay on the bed. The pillowcases did not fit the pillows. We asked for additional pillows, which were provided but they did not have pillowcases on them. We reported the issues about the tub and were told a maintenance person would come to repair. We reported two mornings in a row and one time to a manager, but no one ever came. We were never offered the opportunity to move to another room nor given any communication about the situation. Also told we were the 2nd guest to report issues with the tub.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Aug 2024

10/10 Excellent

Vinita, Fayetteville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome environment
Stayed 1 night in Aug 2024

10/10 Excellent

Thais Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations. The staff was friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexis

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service
The hotel was in a good location. It was quiet and clean. The staff was very nice. I had one issue which was the pool. It was not available for most of my stay. I was able to utilize the pool the last couple of days of my stay but it would have been better if available for the entire stay. Overall my experience was good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and food and drinks available at the bar.
Stayed 2 nights in Aug 2024