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Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

Exterior
Exterior
Free daily buffet breakfast
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Free WiFi
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
1923 S Jackson St, Jacksonville, TX, 75766
  • Nichols Green Park
    ‪8 min walk‬
  • UT Health Jacksonville
    ‪3 min drive‬
  • Lake Jacksonville
    ‪4 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hair dryer, towels

Suite, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Jacksonville TX

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (568)
The price is $93
per night
$107 total
includes taxes & fees
Jan 25 - Jan 26
La Quinta Inn & Suites by Wyndham Jacksonville TX

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

Jacksonville hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel offers 65 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE
Holiday Inn Express JACKSONVILLE
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE an IHG Hotel
"Holiday Inn Express Hotel Suites JACKSONVILLE an IHG Hotel"

Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 366 out of 590 reviews" "
Rating 8 - Good. 138 out of 590 reviews" "
Rating 6 - Okay. 44 out of 590 reviews" "
Rating 4 - Poor. 20 out of 590 reviews" "
Rating 2 - Terrible. 22 out of 590 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet kept running and shower would not turn off.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Stayed 1 night in Sep 2024

6/10 Okay

Deborah, Pflugerville

Liked: Staff & service
Disliked: Property conditions & facilities
Worn out property. Needs a full refresh.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
SUCKED!!! Big time
A sub par hotel. The guy at the front desk was awesome but the breakfast SUCKED!! No coffee, No eggs, Rancid sausage and no service. All we got were excuses, which were useless to us. We WON’T ever stay there again!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Breakfast not so good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria Guadalupe

Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Stayed 1 night in Sep 2024

8/10 Good

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
2 night stay
Everything was going good till I seen a baby cockroach coming from the internet device and in the bathroom.
Stayed 2 nights in Aug 2024

6/10 Okay

Alissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very quiet and I clean. The staff was friendly. My room did have a few cosmetic issues that could have been taken care of but over all the stay was great!
Stayed 2 nights in Aug 2024

8/10 Good

Darlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good Holiday Inn Express. Better than most breakfast including above average coffee. The pool was green and not in service which was a disappointment.
Stayed 4 nights in Aug 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Candise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Deundra

Liked: Staff & service
Nice and clean
Stayed 3 nights in May 2024

2/10 Terrible

Samuel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Nastiest ever ,go to another please
Terrible front desk,cafeteria service horrible ,poor breakfast very bad burning food,and you have to ask for everything,room where nasty very disappointed, i stay several times in holiday inn before and this was the worst experience
Stayed 1 night in Jul 2024

4/10 Poor

Pedro

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
lack of light bulbs in lamps, refrigerator did not cool, leak in the shower, the guest next door could be heard snoring
Stayed 1 night in Jul 2024

2/10 Terrible

Tonyah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Delecia

Stayed 3 nights in Jul 2024

8/10 Good

Tracy

Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
No problems . Had a great stay.
Stayed 2 nights in Jul 2024