Holiday Inn Express Palestine, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Palestine, an IHG Hotel

Exterior
Outdoor pool
Free daily buffet breakfast
Lobby
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
1030 E Palestine Ave, Palestine, TX, 75801
  • Anderson County Courthouse
    2 min drive
  • Green Park
    2 min drive
  • Palestine Community Theatre
    2 min drive

Room options

Standard Room, 2 Double Beds, Accessible (Communications)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Palestine, an IHG Hotel

Palestine hotel with outdoor pool
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Palestine, an IHG Hotel offers 62 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Palestine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

6 spa tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness center.
Holiday Inn Express Palestine, an IHG Hotel features 6 spa tubs, an outdoor pool, and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 6 spa tubs
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 10 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel PALESTINE
Holiday Inn Express PALESTINE
Holiday Inn Express Palestine Hotel Palestine
Holiday Inn Palestine
Palestine Holiday Inn
Holiday Inn Express Palestine Hotel

Holiday Inn Express Palestine, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 328 out of 523 reviews" "
Rating 8 - Good. 126 out of 523 reviews" "
Rating 6 - Okay. 31 out of 523 reviews" "
Rating 4 - Poor. 18 out of 523 reviews" "
Rating 2 - Terrible. 20 out of 523 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train ride
Need cooler sheets
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool was too dirty to swim in, but thats the fault of the local pool cleaning service that hadn't shown up for the weekly cleaning service.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train ride
Stayed 1 night in Sep 2024

10/10 Excellent

Lois

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elfego, Houston

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and spacious rooms. Great outdoor pool. Typical breakfast but much better than other Holiday Inns we’ve been to. Helpful and kind staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would rate a 5, but was really annoyed by having to post a $50 "breakage fee". Then had to make 2 extra trips to the front desk to report "as found" materiel discrepencies, so I would not be charged for them. If a guest is going to be posted for a "breakage fee", the property should be certified PERFECT prior to guest occupancy. So much for Holiday Inn Express and advertised and implied guest intelligence.
Stayed 1 night in Aug 2024

2/10 Terrible

Cy

Disliked: Staff & service
Age of 21 requirement not disclosed at booking. Could not check in and was not refunded.
Stayed 1 night in Aug 2024

10/10 Excellent

LaTandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Aug 2024

4/10 Poor

Minerva

Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice, Jenny took care of us! I always stay at this location when I’m visiting family!
Stayed 1 night in Jul 2024

6/10 Okay

Bridget

Stayed 1 night in May 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was smooth and great! Morgan at the front desk was friendly and helpful and efficient. Great breakfast set up!
Stayed 1 night in Aug 2024

10/10 Excellent

Abraham

Stayed 6 nights in Jul 2024

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very surprised that this place carries the Best Western brand. Rooms were filthy, smelled of smoke, run down. We checked in and immediately checked out. The front desk was not helpful at all. They still charged me for the entire stay. I would NOT recommend this motel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lu

Stayed 1 night in Jun 2024

10/10 Excellent

Melinda

Stayed 1 night in Jun 2024

8/10 Good

Manuel

Stayed 1 night in Jun 2024

10/10 Excellent

Jakeisha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
very deceiving
the property was under remodeling when we arrived which we were not told or made aware of when booking or even paying for rhe room. smell of paint and wallpaper glue in the hallway, all the old furniture was in the parking area which looked very trashy our shower had a huge crack on the wall which we were not told of and the neighborhood was not very appealing compared to the photos on website. no we will not be staying at this hotel again. wish i would of took photos
Stayed 1 night in Jun 2024

8/10 Good

Julie

Traveled with family
Liked: Staff & service, amenities
Undergoing construction and parking lot full of discarded furniture plus hanging plastic in hallways gave an eerie unsafe feeling. Staff very friendly and helpful, breakfast was delicious
Stayed 1 night in May 2024