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Springhill Suites by Marriott New Bern

3.0 star property

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Photo gallery for Springhill Suites by Marriott New Bern

Free daily continental breakfast
Lobby
Front of property
Studio, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, desk, blackout drapes
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Air conditioning
$162
includes taxes & fees
Oct 25 - Oct 26

Explore the area

View in a map
300 Hotel Drive, New Bern, NC, 28562
  • Place, New Bern Riverfront Convention Center
    ‪4 min drive‬
  • Place, Pepsi Museum
    ‪4 min drive‬
  • Place, New Bern Grand Marina
    ‪8 min drive‬
  • Airport, New Bern, NC (EWN-Coastal Carolina Regional)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout drapes

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(52 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, desk, blackout drapes

Studio, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Springhill Suites by Marriott New Bern

3-star New Bern hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Springhill Suites by Marriott New Bern offers 109 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Springhill Suites by Marriott New Bern features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Springhill Suites by Marriott New Bern is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel New Bern
Springhill Suites Marriott New Bern
Springhill Suites New Bern
Springhill Suites By Marriott New Bern Hotel New Bern
Springhill Suites Marriott New Bern Hotel
Springhill Suites by Marriott New Bern Hotel
Springhill Suites by Marriott New Bern New Bern
Springhill Suites by Marriott New Bern Hotel New Bern

Springhill Suites by Marriott New Bern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1005 reviews
Rating 8 - Good. 235 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hazel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I was in town for my fathers surgery and though it was a stressful situation, I had a pleasent stay at Springhill. The room was quiet, clean, and comfortable, and guest services were professional and cheerful. I was greeted while coming in and leaving. The breakfast was good and had a nice variety. I used the lobby to meet a couple of family members while my father's surgery was underway. The lobby was spacious and clean, and we were comfortable while talking. My daughter and grandson used the pool, and said it was nice. This is my third stay at the hotel, and it has always been a positive experience. The only complaint I had was that there were three of us and we didn't have enough towels. When I requested more towels, I was only allotted two more (for three people), and was told by the desk clerk that she was alone there and couldn't leave to get us more. But no offer was made for a later delivery. This was a minor inconvenience for an otherwise great stay. I wouldn't hesitate to stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jun 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Jun 2025

10/10 Excellent

Jameshia

Business traveler
Liked: Property conditions & facilities
I like the decor cleanliness and close proximity to restaurants and retail stores
Stayed 2 nights in Jun 2025

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested room on same floor as family staying in same hotel. Accommodated with rooms directly across from each other. Loved oatmeal bar. Family favorite for us.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff was friendly. Check in and out was easy. The room was nice, spacious, and comfortable. AC worked great. The indoor pool was fun but the bathroom in the pool area was an utter disaster and completely disgusting. We opted to dry off and go upstairs when we needed to use the restroom. Breakfast was great. The waffle bar was a favorite for the family and there was a variety of other items available too. We enjoyed our stay and would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Renisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alisa, Douglasville

Stayed 2 nights in Jun 2025

10/10 Excellent

Jane, Port Orange

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph, Gulfport

Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Disliked: Staff & service
Unfortunately there are not many options in the area. The staff’s attitude left a lot to be desired. Cleanliness was ok, not pristine, but acceptable.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 5 nights in Jun 2025

10/10 Excellent

Sharon, Chesapeake

Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The location was close to the medical facility we were using
Stayed 1 night in May 2025

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, amenities
Great location easy to get to places
Stayed 1 night in Feb 2025

8/10 Good

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet safe
Stayed 1 night in May 2025

10/10 Excellent

kevin

Traveled with family
Staff was very courteous and professional.
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!!! Excellent service.
Stayed 1 night in May 2025

8/10 Good

Lindsey

Traveled with family
Liked: Property conditions & facilities, room comfort
We have stayed here before and had a great experience so came back again. This time was not as great, but not terrible. I will preface with I am meticulous with cleanliness so the random hairs stuck in our clean towels and still in the shower upon our arrival were a turn off for me. We were greeted by a very friendly hostess at the front desk for our late arrival the first night; however, the second night when we went down to ask for a spoon- mind you we looked around first so we would not have to bother anyone if we did not have to- we stood at the front desk for quite some time purposely making noise as we heard someone in the back office who would not come out. Finally, we picked up the phone to call back there and the same lady from the previous night came out with quite the opposite demeanor from the night before asking if we were calling. We stated yes, that we just needed a spoon and asked for water(which they had offered every other time we had walked past the front desk)She very rudely asked what is your name? Again, we stated we just needed a spoon and water. She ended up giving us the spoon but said she couldn’t give us water. The next night when we walked in it was a different host at the front desk who again offered each of us waters. So not sure what the issue was. Overall not a terrible stay but the customer service and cleanliness was definitely not what it was our first stay here.
Stayed 1 night in May 2025

10/10 Excellent

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well taken care of. The staff was very friendly. The rooms were clean. We were very pleased with our stay.
Stayed 1 night in May 2025

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025