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Springhill Suites by Marriott New Bern

3.0 star property

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Photo gallery for Springhill Suites by Marriott New Bern

Studio, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, desk, blackout drapes
Smart TV, Netflix, iPod dock
Lobby
Lobby lounge
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
300 Hotel Drive, New Bern, NC, 28562
  • Tryon Palace
    ‪5 min drive‬
  • New Bern Civic Theatre
    ‪6 min drive‬
  • Pepsi Museum
    ‪6 min drive‬
  • New Bern, NC (EWN-Coastal Carolina Regional)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout drapes

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, desk, blackout drapes

Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

DoubleTree by Hilton New Bern Riverfront

  • Pool
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  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (941)
The price is $141
per night
$159 total
includes taxes & fees
Feb 23 - Feb 24
DoubleTree by Hilton New Bern Riverfront

About this property

Springhill Suites by Marriott New Bern

3-star New Bern hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Springhill Suites by Marriott New Bern offers 109 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Springhill Suites by Marriott New Bern features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Springhill Suites by Marriott New Bern is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel New Bern
Springhill Suites Marriott New Bern
Springhill Suites New Bern
Springhill Suites By Marriott New Bern Hotel New Bern
Springhill Suites Marriott New Bern Hotel
Springhill Suites by Marriott New Bern Hotel
Springhill Suites by Marriott New Bern New Bern
Springhill Suites by Marriott New Bern Hotel New Bern

Springhill Suites by Marriott New Bern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 942 reviews
Rating 8 - Good. 222 out of 942 reviews
Rating 6 - Okay. 60 out of 942 reviews
Rating 4 - Poor. 24 out of 942 reviews
Rating 2 - Terrible. 22 out of 942 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town to visit family. Room was clean, breakfast was good and staff was helpful and friendly. Will stay next time in town.
Stayed 1 night in Nov 2024

8/10 Good

Dorothy, Greensboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is convenient to highways but not convenient to historic, downtown New Bern. Beds were high for my sister, who is a short, older woman. There should be small step-stool for getting onto the bed.
Stayed 2 nights in Oct 2024

8/10 Good

ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Staff was very friendly and helpful. Great price!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Micah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room has such a nice layout that feels just like home. The shower is nice and big, there’s a couch that is giant and could easily sleep two people. The bed was a little hard but other than that our stay was great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating and the room was spacious and clean. The breakfast buffet was the most expansive I’ve seen at a hotel facility. We will definitely return here again if we are in need of accommodations in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

mary v

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great as always. This place us like my sevond home love it. I've been coming here since 2008.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome, we had a big group for a wedding and they were very accommodating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for longer stays
Very friendly staff. Room was comfy and was an excellent value for the size. Pool is small. Breakfast was good too
Stayed 7 nights in Oct 2024

6/10 Okay

Mike

Liked: Staff & service
Disliked: Room comfort
Disappointed in this location
We were disappointed in this location. While the bed looked nice when we arrived, it was very lumpy and uneven, giving us a bad nights sleep. We found a used towel behind the bathroom door that was missed by the service team, making us question whether the room was clean. The shower drain made a drip drip sound all night.. we had to close door to mask the sound. All in all we were glad we only booked 1 night
Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Sadiq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great. Even when the AC in our room was not working properly, the hotel staff made it right by moving us to another room of the same size. We have no complaints whatsoever. When we make it to New Bern again to be with our family, this is where we want to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emily, Orland Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice! We were just passing through town but glad we picked this hotel! Area is really nice too!
Stayed 1 night in Sep 2024

8/10 Good

Oscar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay with your family
Stayed 1 night in Oct 2024

10/10 Excellent

Yushan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and roomy
Stayed 1 night in Oct 2024

8/10 Good

Alice

Stayed 6 nights in Sep 2024

6/10 Okay

Beverly

I was disappointed and a bit repulsed that the carpet in both elevators was terribly stained, with a variety of stain sizes and 'colors', obviously sustained over time. The tile in my bathroom had old, dirty grout. The cleaning staff were excellent; it was the overall condition of the hotel that was not up to par.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bernadine

Stayed 3 nights in Aug 2024

10/10 Excellent

Duane, Conley

Stayed 2 nights in Aug 2024

10/10 Excellent

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Clean hotel and nice breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Employees were super nice everything was clean
Stayed 1 night in Sep 2024