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Hotel Jaclef Plaza

3.0 star property

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Photo gallery for Hotel Jaclef Plaza

Indoor pool, 2 outdoor pools
Front of property - evening/night
Poolside bar
Front of property - evening/night
Free self parking

Reviews

4.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
97 route de Cyvadier, Jacmel, HT9910
  • Cathedral of Saint Philippe and Saint Jacques
    ‪9 min drive‬
  • Iron Market
    ‪9 min drive‬
  • Raymond Les Bains
    ‪16 min drive‬
  • Port-au-Prince (PAP-Toussaint Louverture Intl.)
    ‪185 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Bedroom

Premium bedding, desk, free WiFi

Deluxe Single Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, free WiFi

Standard Room, 1 King Bed

  • 388 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 King Beds

Premium bedding, desk, free WiFi

Deluxe Room, 2 King Beds

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, free WiFi

Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, free WiFi

Standard Room, 2 Queen Beds

  • 388 sq ft
  • Sleeps 2
  • 2 Queen Beds

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About this property

Hotel Jaclef Plaza

3-star Jacmel hotel with coffee shop/cafe
2 restaurants, 2 outdoor pools, and an indoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 2 poolside bars, a nightclub, and a fitness center are onsite.
Hotel Jaclef Plaza offers 50 air-conditioned accommodations with fireplaces and complimentary newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided.

This Jacmel hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Jaclef Plaza features 2 outdoor swimming pools, an indoor pool, a fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a nightclub, a library, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Hotel Jaclef Plaza has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
Hotel Jaclef Plaza has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Gym
  • Indoor pool
  • Library
  • Natural pool
  • Nightclub
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130 per vehicle (roundtrip)
  • Valet parking fee: USD 5.00 per night
  • Crib (infant bed) fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

HOTEL JACLEF PLAZA Jacmel
HOTEL JACLEF PLAZA
JACLEF PLAZA Jacmel
JACLEF PLAZA
HOTEL JACLEF PLAZA Hotel
HOTEL JACLEF PLAZA Jacmel
HOTEL JACLEF PLAZA Hotel Jacmel

Hotel Jaclef Plaza Reviews

Reviews

4.4
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 7 out of 16 reviews
Rating 2 - Terrible. 5 out of 16 reviews

4.8/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Valentina

Disliked: Staff & service, amenities, property conditions & facilities
It's a dead place . This Hotel has not been in service for over a year.
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
it's a very beautiful hotel the rooms very good but the service is terrible they don't clean the washrooms
Stayed 2 nights in Jan 2020

2/10 Terrible

Carol, Orlando, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel .
I had the worst experience on my life this hotel is not a good place to send people they don't know how to serve people. They treat people a animal please take responsabiliti .

6/10 Okay

Sean, LA

Liked: Cleanliness, staff & service, room comfort
Nice place and price is good.
I was enjoy staying there.price was good close to the beach. Stuff was good.

4/10 Poor

Ricky, Hollywood FL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The pool wasn"t clean
The hotel staff or workers should not lane or hanging out by the water pool while the hotel guest did not enjoy or deserved a privacy of comfort!!!!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Abandon Hotel
I had a terrible experience getting there, the road leading to the hotel was blocked, shootings because the peeople of jacmel was protesting against not having electricity for about a week, this has been an ongoing problem in jacmel, so i had to go back to a friend and the next day when i called i was able to check in to the hotel and when i arrived there was no power, tv was not working, water was not running , barely 3 staff there. The hotel has potential, but lack services and the proper equipments to make it run smoothly due to the economic condition of the country.

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It was good the room cleaning an there Ac nice pool great food I love it

2/10 Terrible

Harry, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, terrible service!
This hotel looks nice in pictures but up close it's terrible in all aspects. It has lights and a/c only a few hours at night and/or whenever they decide to run a generator, which is not often. The bathroom had no door, and during the day there was no light. The majority of the staff is oblivious to complaints, and a manager gave mostly lip service. The room did not get cleaned all the time (I saw cockroaches on 3, 4 occasions). Free breakfast is non existed unless you like leftovers from the previous dinner. I tried a few times but gave up when they had no water and milk for my coffee. On the weekends they run some function with loud music and noise making sleep impossible. Its way overrated, and I would never stay there again.

4/10 Poor

Verified traveler

Disliked: Staff & service
Rooms ok.
Appearance perfect, but food, pool not ok. Not much to add.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would Never return to this hotel. Th.e service is the worst I have ever experienced at a hotel booked on line

8/10 Good

Martine, queens NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice i enjoy my stay with my husband. lovely staff
i did need to relax it was the right place to stay. i enjoy everything, the staff are lovely, its like a family over there. we will go back in the future.

6/10 Okay

April, Utah

Liked: Cleanliness, staff & service
It's Haiti
There isn't air conditioning all day, it may come on and off as that's the way electric is in Haiti. The bathroom lights and room lights will always work. It's a clean hotel with nice workers. The breakfast we had once and the rest of the time we only had white bread. They said they were out??? Not sure the story on that. We were there to help an Orphanage and so we didn't complain. There is a water machine with the 5 gallon water jug you can get water from. It ran out but not too long it would be refilled again. No other complaints. It had hot water most of the time. Pretty good in my book. I'd stay again. Could of been much worse!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service and should have been a motel.
Room was dirty, broken down furnitures and tv has no cable no programs at all. I had to change room 3 times from bad to worst. It took 3 hours just to get a cup of coffee. It was terrible.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poorly maintained and managed.
Hotel management must not care if they have any guests or not. Hotel was mostly empty, and it is obvious why. Lobby was mostly empty and dark, very little furniture. Pool was dirty and not maintained. There was trash and dead cockroaches along the balcony/walkway to the rooms. We were the only guests that ate there, both in the evening and in the morning. A few other guests arrived in the evening, but probably less than 10% of the rooms were occupied.

10/10 Excellent

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

mohamed, petion ville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a eviter
c'est honteux de representer un tel etablissement tous est lamentable dans cette hotel