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Best Western Jaco Beach All-Inclusive Resort

3.0 star property

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Photo gallery for Best Western Jaco Beach All-Inclusive Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Standard Room, Multiple Beds, Non Smoking (1 Double 1 Single) | Balcony
On the beach, black sand, sun loungers, beach towels
Billiards
2 bars/lounges

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
Pastor Diaz Ave, Jaco, Puntarenas, 61101
  • Neo Fauna
    ‪2 min walk‬
  • Teatro Jaco
    ‪6 min walk‬
  • Jacó Walk Shopping Center
    ‪7 min walk‬
  • Tambor (TMU)
    ‪269 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Garden View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Garden View

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Garden View

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Standard Room, Multiple Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Jaco Beach All-Inclusive Resort

3-star Jaco property close to Jaco Beach
At Best Western Jaco Beach All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the beach, or spend the day at a complimentary water park.
Best Western Jaco Beach All-Inclusive Resort offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This Jaco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Jaco Beach All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Best Western Jaco Beach All-Inclusive Resort features 2 outdoor swimming pools, a complimentary water park, and a children's pool. The property offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 161 square feet (15 square meters) include conference space. This all-inclusive property also offers a terrace, barbecue grills, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Best Western Jaco Beach All-Inclusive Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
El Puerto - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Puerto

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free crib
  • Free water park access
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 161 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 150 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 12 years old)
  • In-room safe fee: USD 3 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Best Western Jaco Beach All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 963 reviews
Rating 8 - Good. 339 out of 963 reviews
Rating 6 - Okay. 158 out of 963 reviews
Rating 4 - Poor. 80 out of 963 reviews
Rating 2 - Terrible. 53 out of 963 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

javid

Disliked: Cleanliness, amenities
Area around the hotel was somewhat dirty. The receptionist was very rude. But I liked the all exclusive food and drinks. Please remember, the sidewalks aren’t flat around the hotel. So you could twist your ankle. In my case, I fell down and heart my knee. Although my knee was bleeding, the receptionist did NOT offer to help and simply ignored me without any help and didn’t offer to let me use the first-aid kit either. Again, Terrible receptionist, terrible attitude and finally very rude.
Stayed 7 nights in Jul 2024

8/10 Good

Christopher

Stayed 2 nights in Aug 2024

8/10 Good

Shashikant

Traveled with family
Liked: Cleanliness, staff & service
Good for family and kids
Stayed 1 night in Oct 2024

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La comida buena y bien cocinada. El suelo en toda la propiedad resbaladizo y peligroso y si está mojado más peligroso aún, revisen esto por favor.
Stayed 7 nights in Oct 2024

8/10 Good

Timothy, McHenry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was included. The food was great.
Stayed 2 nights in Sep 2024

6/10 Okay

Ronald

Traveled with group
Liked: Staff & service, amenities
Room smelled really bad, and room was out dated. Everything else was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Hrant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Dj

Stayed 3 nights in Aug 2024

4/10 Poor

Jorge

Traveled with partner
Disliked: Property conditions & facilities
It rained one day and several rooms, including mine, got flooded due to problems with the plumbing. We had to wake up and leave the room unable to change or use the ensuite restroom.
Stayed 2 nights in Sep 2024

10/10 Excellent

sharon nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the Zumba class in the pool. I would like to see more activities throughout the day. Also would like to see activities that are in English and Spanish to accommodate all guest.
Stayed 4 nights in Sep 2024

10/10 Excellent

Silvio

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Luis Roberto

No entertainment, a realy bad food, snacks so limited, all sounds outside the room can listen inside horrible i can't sleep well for this problem
Stayed 1 night in Sep 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK place for a short stay
The hotel is close to the beach and to the Jaco main street. Our room was clean and it was ready early, which we appreciated. The check-in process took a long time because there was only one employee, and the key cards kept getting demagnetized no matter how hard we tried to keep them far from our phones so we had to go back to the check in counter quite a few times. Be aware that there is no à la carte restaurant and that the buffet is very limited and doesn’t vary much. They block access to the pools outside of opening hours (8 am to 8 pm) which considerably limits your ability to walk on the resort. Overall ok, but not a place I would go back to.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nubia

The crew are really nice !
Stayed 1 night in Sep 2024

2/10 Terrible

Paul

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was too bad and services was very very poor
Stayed 3 nights in Sep 2024

4/10 Poor

Juan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel needs some serious updating. Our first night in the room was rough; unable to adjust the temperature in the room, it was very hot. We also had a leak in the bathroom and no one came to check it out. The beds were also uncomfortable; rock hard mattresses. We requested a different room the next day which was cleaner and everything was working fine. Front desk staff wasn’t very friendly or helpful. The cleaning staff was very nice. The food wasn’t bad, only thing we didn’t have issues with.
Stayed 3 nights in Sep 2024

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities
The attention was great!
Stayed 1 night in Sep 2024

8/10 Good

Dj

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great staff , very attentive, very polite , and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Marisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights! Close to the strip, we walked everyday to the stores, bars and restaurants. The buffet had good options for the all inclusive food. No complaints!
Stayed 4 nights in Aug 2024

10/10 Excellent

Norman E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
2 Star
The rooms are basic, small and no amenities. The grounds outside the room is nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff all around
Stayed 5 nights in Aug 2024

6/10 Okay

Cristina

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Friendly staff. Hotel needs to be more efficient to provide more better service to people with disabilities.
Stayed 4 nights in Aug 2024