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Best Western Jaco Beach All-Inclusive Resort

3.0 star property

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Photo gallery for Best Western Jaco Beach All-Inclusive Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
2 bars/lounges
Children's play area - outdoor
Breakfast, lunch, dinner served; international cuisine
2 bars/lounges

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
$216
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Pastor Diaz Ave, Jacó, Puntarenas, 61101
  • Jacó Beach
    ‪3 min drive‬
  • Rainforest Adventures Jaco
    ‪12 min drive‬
  • Herradura Beach
    ‪16 min drive‬
  • Tambor (TMU)

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Garden View

7.6 out of 10
Good
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Garden View

7.8 out of 10
Good
(29 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Garden View

7.8 out of 10
Good
(21 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Balcony, Pool View

7.8 out of 10
Good
(15 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Accessible, Garden View

Standard Room, Multiple Beds, Accessible, Garden View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Accessible, Garden View

8.6 out of 10
Excellent
(11 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Balcony, Garden View

7.8 out of 10
Good
(16 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Balcony, Pool View

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Jaco Beach All-Inclusive Resort

3-star Jacó property close to Jacó Beach
At Best Western Jaco Beach All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the beach, or spend the day at a complimentary water park.
Best Western Jaco Beach All-Inclusive Resort offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This Jacó property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Jaco Beach All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Best Western Jaco Beach All-Inclusive Resort features 2 outdoor swimming pools, a complimentary water park, and a children's pool. The property offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a terrace, barbecue grills, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Best Western Jaco Beach All-Inclusive Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
El Puerto - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Puerto

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 150 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 12 years old)
  • In-room safe fee: USD 3 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Best Western Jaco Beach All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Efren Emilio

Traveled with group
The staff at front was unhelpful at times and appeared irritated. Also the property needs upkeep, e.g., my shower did not work well and I had no hot water.
Stayed 3 nights in May 2025

8/10 Good

Ayesha L, St Albans

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food is very good. Front desk staff very friendly and accommodating. Pool very nice. Entertainment does not include non Spanish speaking people , so we were unable to participate. Had to ask everyday for enough towels and wash cloths.
Stayed 6 nights in May 2025

8/10 Good

JOSUE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal atento para que la pases bien.

El hotel en buenas condiciones. La animación y actividades muy buenas. Siempre pasamos entretenidos. El personal super atento siempre presto a escucharte y resolver cualquier necesidad o situación que se presente. La alimentación buena pero podria ser mejor.
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Gregory

Business traveler
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The pros: The staff was amazing…very pleasant and eager to help. The restaurant staff especially was great (Jelsin E.) Also, our room was clean (although small) and the reception area clean and well maintained. The cons: The pool areas were not maintained or cleaned often. Chairs broken and dirty, cement crumbling, and the area around the large pool it’s not very nice with sparse grass and plastic chairs. Makes the hotel look cheap. The food also was not very good. It was mostly tasteless and some was cold. The snack bar food was absolutely awful. Drinks were watered down. Hotel is understaffed and we had to wait in line at reception every day for bottled water and beach towels. There was no no one on site to help with excursions The main thing that needs MAJOR improvement is the food.
Stayed 7 nights in May 2025

10/10 Excellent

Chris

Stayed 6 nights in Mar 2025

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service
No me gusto mucho
Stayed 1 night in May 2025

8/10 Good

Shanon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice in the afternoon. Music was too loud in the morning.
Stayed 1 night in Apr 2025

2/10 Terrible

Neil

Disliked: Cleanliness
Pool area was good, needs to play music at night by the pool. Guest should be allowed if invited
Stayed 5 nights in Apr 2025

4/10 Poor

David

Traveled with group
Guest were not allowed
Stayed 5 nights in Apr 2025

6/10 Okay

mary

Stayed 2 nights in Apr 2025

4/10 Poor

Jasmine C

Disliked: Amenities, property conditions & facilities
Let’s start off by saying this has been the worst resort I have ever been to. First off when I arrived they gave me a room with broken Air conditioning so they downgraded my room for the night and when I tell you that room was horrible tv didn’t work and the few channels you did get were all in Spanish . Next thing is the property details speak of 24 hour shuttle but are charging $150 to get you back and forth to the airport so about $300 just for an airport shuttle . This place is way over priced for what is being provided I don’t recommend coming here and the food was a 3/10 I will not be coming back here
Stayed 3 nights in Apr 2025

8/10 Good

Rolando

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

Mark Blair

Stayed 7 nights in Apr 2025

8/10 Good

Vira

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staffing
Stayed 5 nights in Apr 2025

6/10 Okay

Rosa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The food options were very limited, lacking in both flavor and variety, with overall average quality. The room was minimally equipped—phones didn’t work, and there were very few amenities provided (no lotion and not many basic product
Stayed 3 nights in Apr 2025

10/10 Excellent

jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very generous with their check out time. They allowed us to check out at the appropriate time and also allowed us to stay at the property for lunch and use their amenities until 3pm. The food and drinks options were different every day and they tasted so good. When I visit Jaco again, I am definitely staying here.
Stayed 2 nights in Apr 2025

6/10 Okay

Noel

Traveled with family
Liked: Staff & service
Need more choose to dine, for an all-inclusive her was only one place to dine.
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would definitely come again
Stayed 6 nights in Mar 2025

4/10 Poor

Roberta, Louisville

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff worked hard at keeping things clean and for the most part was very friendly. The low rating is because there were two days that my luggage was gone through and the desk lady (in training) did not seem to care too much about it. The hotel was also very Spanish friendly in all their music choices.
Stayed 10 nights in Mar 2025

2/10 Terrible

Caitlin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to our room the air conditioner did not work. They did not have a room for us that was similar to what we needed. They have not refunded us our money because we then had to go find another hotel that night. We have been calling the resort and the employees keep hanging up on us. If you want good customer service do not come here.
Stayed 2 nights in Mar 2025

6/10 Okay

Estelle

Disliked: Property conditions & facilities
My room lacked a bath towel when I checked in. Tried calling with the room phone but no ring tone. Made a trip downstairs to front desk and they told me the phones in entire hotel rooms were not working. They said I would need to come down if I needed something. Room side table was sticky (not cleaned well). The shower knob was flimsy and slow to provide cold water.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jerett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025