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Best Western Jaco Beach All-Inclusive Resort

3.0 star property

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Photo gallery for Best Western Jaco Beach All-Inclusive Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
On the beach, black sand, sun loungers, beach towels
2 bars/lounges
Billiards
Standard Room, Multiple Beds, Non Smoking (1 Double 1 Single) | Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk

Explore the area

Map
Pastor Diaz Ave, Jacó, Puntarenas, 61101
  • Rainforest Adventures Costa Rica Pacific Park
    ‪3 min drive‬
  • Jacó Beach
    ‪4 min drive‬
  • Herradura Beach
    ‪14 min drive‬
  • Tambor (TMU)
    ‪201 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Garden View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Garden View

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Garden View

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Balcony, Pool View

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Accessible, Garden View

Standard Room, Multiple Beds, Accessible, Garden View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Accessible, Garden View

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Balcony, Garden View

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Balcony, Pool View

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Jaco Beach All-Inclusive Resort

3-star Jacó property close to Jacó Beach
At Best Western Jaco Beach All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the beach, or spend the day at a complimentary water park.
Best Western Jaco Beach All-Inclusive Resort offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This Jacó property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Jaco Beach All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Best Western Jaco Beach All-Inclusive Resort features 2 outdoor swimming pools, a complimentary water park, and a children's pool. The property offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 161 square feet (15 square meters) include conference space. This all-inclusive property also offers a terrace, barbecue grills, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Best Western Jaco Beach All-Inclusive Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
El Puerto - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Puerto

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 161 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 150 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 12 years old)
  • In-room safe fee: USD 3 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Best Western Jaco Beach All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent! However, the rooms could use a bit of updating. The air conditioner was very loud.
Stayed 5 nights in Jan 2025

2/10 Terrible

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was so loud and the music played until 1am. There was no sound-proofing to escape it. The birds wake you up at 5am as well, so you get very little sleep. The rooms were shabby and the facilities were not nice, and didn't function well. No mini fridge in the room to keep drinks cold and not many places available to just hang out out of the heat.
Stayed 4 nights in Jan 2025

10/10 Excellent

Darren lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful resort, clean, buffet had great selection of choices every meal. Had a accident on an excursion(not booked thru the resort). They brought in medical personal to treat me.
Stayed 6 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay in Jaco. The staff is amazing.
Stayed 6 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying and it was great! The food is excellent, pools are spotless clean, and the room was dated but super clean. The staff was very friendly. The only issue we had (same as the first time), we had to ask for maintenance twice after waiting a long time to come and fix our safe. But all good and would definitely stay again and recommend!
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and well maintained. The food and beverages were good. The staff were friendly and helpful. It is a very family oriented hotel, so a little noisy for couples or a single traveler. Definitely worth it for the cost.
Stayed 3 nights in Jan 2025

2/10 Terrible

Bethany

Traveled with partner
Disliked: Staff & service, amenities
It's a cheap resort. You get what you pay for and personally we decided we will never be going to a Best Western again even if it has the best priced option. While we figured it would not quite be as luxurious as other all-inclusives, we were not prepared for exactly how poor quality of an experience it would be. VERY little is included in this "all inclusive". Rooms were clean but very minimal, rock hard beds that gave us back pain, no comforter on bed, just a single sheet and throw blanket folded on a shelf. One very basic painting as well so overall, the room had more of the vibe of a hospital than a resort. The beaches and pool were lovely, great views, again clean but there was a strict towel limit, no umbrellas or cabanas, not enough beach chairs and the few chairs provided were basic plastic, no cushioning. There were excursions and laundry services advertised but they cost money which is quite frustrating at a self-proclaimed "all-inclusive". The snack bar and alcohol were all very cheap and simple foods, the cocktails weren't bad but weren't great either. There is also no choice of restaurants for meals, just one buffet and the food was horrible, mass-produced, most of it probably frozen, all very dry and very little flavor. Keys also frequently deactivated which was frustrating. We saved money but would never come back and wish we had paid more for a better experience at a different resort. Very dissatisfied.
Stayed 3 nights in Jan 2025

8/10 Good

Wilmen

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s a. Ice place, good food and good service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time small fun resort
Stayed 7 nights in Dec 2024

10/10 Excellent

Manrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Malina

Stayed 3 nights in Nov 2024

8/10 Good

Luis Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities
El hotel sólo ofrece buffet. No ofrece restaurante a la carta. Por otro lado, solo posee 2 piscinas. El tema de recepción, control en el restaurante y demás, posee varias áreas de mejora.
Stayed 2 nights in Dec 2024

2/10 Terrible

Clarence, Amherstburg

Disliked: Staff & service, amenities
I didn't like anything. Check in was a total confusion, no explanation of the property, etc. Pool areas and towel use, restaurant area and hours, no explanation at all of any amenities, arrived a little early they wanted to charge even tho I still couldn't get my room . The only hotel staff that was pleasant was the girl when i checked out. The wait staff was never smiling or friendly. The food was the worst food i had tasted in my 3 weeks in costa rica. I stayed 2 days and had another reservation for 3 more but i canceled and moved locations. I had another stay booked for February and also canceled that one
Stayed 2 nights in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Zoraida

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I stayed two nights and housekeeping never came to my room to clean, even though I personally spoke to her to please clean and change the bedding, that was in the morning I returned to the hotel at 6 pm and the room was the same as I left the room
Stayed 2 nights in Nov 2024

2/10 Terrible

javid

Disliked: Cleanliness, amenities
Area around the hotel was somewhat dirty. The receptionist was very rude. But I liked the all exclusive food and drinks. Please remember, the sidewalks aren’t flat around the hotel. So you could twist your ankle. In my case, I fell down and heart my knee. Although my knee was bleeding, the receptionist did NOT offer to help and simply ignored me without any help and didn’t offer to let me use the first-aid kit either. Again, Terrible receptionist, terrible attitude and finally very rude.
Stayed 7 nights in Jul 2024

8/10 Good

Christopher

Stayed 2 nights in Aug 2024

8/10 Good

Shashikant

Traveled with family
Liked: Cleanliness, staff & service
Good for family and kids
Stayed 1 night in Oct 2024

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La comida buena y bien cocinada. El suelo en toda la propiedad resbaladizo y peligroso y si está mojado más peligroso aún, revisen esto por favor.
Stayed 7 nights in Oct 2024

8/10 Good

Timothy, McHenry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was included. The food was great.
Stayed 2 nights in Sep 2024

6/10 Okay

Ronald

Traveled with group
Liked: Staff & service, amenities
Room smelled really bad, and room was out dated. Everything else was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Hrant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Dj

Stayed 3 nights in Aug 2024

4/10 Poor

Jorge

Traveled with partner
Disliked: Property conditions & facilities
It rained one day and several rooms, including mine, got flooded due to problems with the plumbing. We had to wake up and leave the room unable to change or use the ensuite restroom.
Stayed 2 nights in Sep 2024