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Crocs Resort & Casino

4.5 star property

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Photo gallery for Crocs Resort & Casino

Outdoor pool, pool umbrellas, sun loungers
Property preview
Front of property - evening/night
Outdoor pool, pool umbrellas, sun loungers
Room, 1 King Bed, Balcony, Ocean View | Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
$173
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101
  • Place, Teatro Jacó
    ‪18 min walk‬
  • Place, Neo Fauna
    ‪3 min drive‬
  • Place, Jacó Walk Shopping Center
    ‪4 min drive‬
  • Airport, Tambor (TMU)

Room options

View all photos for Condo, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Condo, 1 Bedroom

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Premium bedding, down comforters, in-room safe, individually decorated

Condo, 2 Bedrooms

  • 1507 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Mountain View

  • 366 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite, 2 Queen Beds, Ocean View

  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite, 1 King Bed, Ocean View

  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Queen Beds (Limited View)

  • 366 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Limited View)

Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed (Limited View)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Crocs Resort & Casino

4.5-star Jacó hotel close to Jacó Beach
Catch some rays at the beach or spend the day relaxing at Crocs Resort & Casino's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
Crocs Resort & Casino offers 166 air-conditioned accommodations with iPod docking stations and safes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, Crocs Resort & Casino features a waterslide and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1377 square feet (128 square meters) include a conference center. This luxury hotel also offers a casino, a fitness center, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Crocs Resort & Casino is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
La Stanza - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Game On Sports Bar - This sports bar serves lunch and dinner. Open daily.
Los Cuates - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Liquidity - Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe - This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Zarpe
  • Game On Sports Bar
  • La Stanza
  • Liquidity
  • Los Cuates

Things to do

  • 60 slot machines
  • 7 gaming tables
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (17,222 square feet of space)
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Sportsbook
  • TV in common areas
  • Waterslide

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (1,377 square feet of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Reviews

Crocs Resort & Casino Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 572 out of 1007 reviews
Rating 8 - Good. 235 out of 1007 reviews
Rating 6 - Okay. 110 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

Reviews

10/10 Excellent

Yemisrach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except there is no complementary coffee or tea in the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rene

Stayed 3 nights in Aug 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredibe service.ĺ

Stayed 4 nights in Aug 2025

8/10 Good

Lawrence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place casino was small and it was very quiet so if that’s your thing then this is a perfect place. If you are going with the guys like I did. Pick a place that is more upbeat for night life. This spot is more for families and couples. But all and all very nice place to stay!!
Pic of the view of the ocean view balcony room
Stayed 5 nights in Jul 2025

10/10 Excellent

Ennice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular ocean view! Modern and competitive hotel. Easily out performs hotels in Jaco. Staff service and professionalism is on par or better than well known hotel chains.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with wonderful staff.
Stayed 2 nights in Aug 2025

6/10 Okay

DANIEL

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. It has a nice pool. Staff was nice. Food is not the greatest and overpriced. I was expecting fine dining restaurants in the hotel for what it costs per night. The store in the hotel is incredibly expensive. In all honesty I would not stay here again due to the high cost per night. Only activity for kids is the pool. It rains a lot in Costa Rica, they should have inside activities for rainy days.
Stayed 1 night in Aug 2025

6/10 Okay

Roddery R

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Fabiola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful! From the beach to the pool to the restaurants. The staff was amazing and very friendly. I stayed here with my husband and children and we had an amazing time. We will definitely be returning here.
Stayed 3 nights in Jul 2025

8/10 Good

Ashish Kumar Narendra

Stayed 2 nights in Aug 2025

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crocs was definitely a great choice I’m glad we choose it. The room was great the pool area was very nice. The staff was very friendly and helpful. Definitely will stay again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but the area didn’t appear very well manicured! The streets were really rough!
Stayed 3 nights in Aug 2025

10/10 Excellent

JOSE FELIPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Stephenson

Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Well managed. Great property.
Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, would visit again
Stayed 2 nights in Jul 2025

10/10 Excellent

Dionne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the casino wasn’t bigger and closed at 1am. Otherwise the property was great. Staff was great. We will be back.
Stayed 7 nights in Jul 2025

10/10 Excellent

Almando

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good and I really love the resort that I stayed in.
Stayed 5 nights in Jul 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn’t like the fact that the WiFi was down soon as I got there and basically was like that for the rest of my stay me and my son wasn’t able to use our phones no tv nothing then they don’t compensate nothing just say I know I’m sorry and I Spent a lot of money on that trip
Stayed 3 nights in Jul 2025

10/10 Excellent

joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff very friendly.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rodney, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing. They made our trip extra special.
Stayed 1 night in Jul 2025

10/10 Excellent

Tyrell

Stayed 2 nights in Jul 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crocs on the Beach

Breakfast was amazing, everyone in all areas that works on site very nice
Stayed 1 night in Jul 2025