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Jetwing Jaffna

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Jetwing Jaffna

Bar (on property)
Lobby sitting area
Exterior detail
Deluxe Room | View from room
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
37, Mahatma Gandhi Road, Jaffna, 40000
  • Jaffna Clock Tower
    3 min walk
  • Jaffna Public Library
    6 min walk
  • Jaffna Vegetable Market
    6 min walk

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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$180 total
includes taxes & fees
Jan 18 - Jan 19
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About this property

Jetwing Jaffna

4-star Jaffna hotel with private balconies
A restaurant, a bar/lounge, and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Jetwing Jaffna offers 55 accommodations with minibars and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Jetwing Jaffna has designated areas for smoking.

Jetwing Jaffna has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Jetwing Jaffna Hotel
Jetwing Jaffna

Jetwing Jaffna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 148 reviews" "
Rating 8 - Good. 54 out of 148 reviews" "
Rating 6 - Okay. 13 out of 148 reviews" "
Rating 4 - Poor. 2 out of 148 reviews" "
Rating 2 - Terrible. 3 out of 148 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ish

Liked: Cleanliness, staff & service
I expected something better at this property. Room feels old and cramped. Need to manoeuvre to get into small bathroom. In my opinion, in need of renovation. I would not stay here again. Also, disappointed that hotel did not respond to two queries sent via Expedia messaging. One was to request change in bed type. To be fair, it was changed at checkin after I raised two single beds was not suitable, as per my message.
Stayed 2 nights in Sep 2024

10/10 Excellent

Saba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is bit too small
Stayed 6 nights in Aug 2024

10/10 Excellent

Arunothayam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city very convenient, clean rooms good service nice food.
Stayed 1 night in Jul 2024

10/10 Excellent

Jayanthi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good.
Stayed 2 nights in Jun 2024

8/10 Good

VAIRAMURTTU

Stayed 9 nights in Jun 2024

10/10 Excellent

jayanthi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kunasegar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good experience
Stayed 2 nights in Apr 2024

2/10 Terrible

Gowrishan

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

Jegan, Ajax

Liked: Staff & service, property conditions & facilities
👍
Stayed 8 nights in Mar 2024

6/10 Okay

Vino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Van, Conroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this place was fantastic. Food was great. I wish they have pool and a place for all enjoy besides the rooftop bar. Overall it is good.
Stayed 3 nights in Feb 2024

6/10 Okay

Kirusanth

Traveled with family
Liked: Staff & service
Could’ve taken the initiative to clean the room properly. Outside balcony had dead insects and was dirty. The behind the hotel there was waste water and would smell at times. The wifi connection was terrible it was non existent . I booked with jetwing for reliable wifi and cleanliness but didn’t have both.
Stayed 11 nights in Jan 2024

10/10 Excellent

Mailvaganam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Sivapathasunderam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in town adjoining a shopping mall and ATM. Excellent service with friendly front office and restaurant staff. What can be improved: name tags for all staff (i.e., no name tags for hopper makers).
Stayed 3 nights in Sep 2023

4/10 Poor

Samuel

Stayed 2 nights in Sep 2023

10/10 Excellent

Vinoth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, great location
Stayed 2 nights in Sep 2023

8/10 Good

Manivannan

Liked: Cleanliness, amenities, property conditions & facilities
Staff needs a lot of training.. especially the dining staff who were extremely unprofessional
Stayed 2 nights in Sep 2023

8/10 Good

Saba

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location
Stayed 5 nights in Aug 2023

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Rooms are bit compact, But great dinner Buffet.
Compact, a bit dated rooms. But dinner buffet is fantastic
Stayed 2 nights in Aug 2023

2/10 Terrible

Sivagnanasundaram

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lot of mosquito no chair or table Breakfast is expensive, don't have a good variety Only one towel Room is dirty
Stayed 1 night in Aug 2023

8/10 Good

Shiam

Stayed 2 nights in Aug 2023

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. It was in the middle of the town center. I enjoyed. the food served at the hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Selvarajah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and friendly but pricing errors
Good hotel but at check-out, price was inflated, then a higher than official exchange rate was used to calculate the cost, and then wasn’t given the option to be billed in the local currency, which I beleive isn’t actually legal. Ended up as a result paying way more than agreed.
Stayed 2 nights in May 2023

8/10 Good

Yogalingam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the middle of the town, very convenient. Supermarket is on the next building and easily accessible transportation such as train, call taxi, auto rickshaw etc... Excellent staff.
Stayed 1 night in Apr 2023