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Four Points by Sheraton Jaipur, City Square

5.0 star property

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Photo gallery for Four Points by Sheraton Jaipur, City Square

Property amenity
Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk
Exterior
Outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym

Explore the area

Map
City Square, Vasundhara Colony, Tonk Road, Jaipur, Rajasthan, 302018
  • World Trade Park
    ‪2 min drive‬
  • Sawai Mansingh Stadium
    ‪5 min drive‬
  • Hawa Mahal
    ‪9 min drive‬
  • Jaipur (JAI-Sanganer)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 306 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking, City View

  • 307 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Non Smoking

  • 306 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

  • 525 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • 306 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Jaipur City Centre by IHG

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (431)
$59 nightly
The price is $59 total
includes taxes & fees
Holiday Inn Jaipur City Centre by IHG

About this property

Four Points by Sheraton Jaipur, City Square

5-star Jaipur hotel, connected to a shopping center in Tonk Road
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Housekeeping is available on request.
Four Points by Sheraton Jaipur, City Square offers 114 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
In addition to an outdoor pool, Four Points by Sheraton Jaipur, City Square provides a 24-hour health club and a steam room. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.

Four Points by Sheraton Jaipur, City Square is a smoke-free property.

A complimentary manager's reception is offered each day.
The Eatery - Onsite restaurant.
The Eatery - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 550 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Eatery
  • The Eatery

Things to do

  • 24-hour health club
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Lever door handles
  • Low-height counter and sink (36 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Sign language-capable staff
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (36 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. PAN cards will not be accepted as ID. Travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per stay
Cribs (infant beds) are available for INR 1500.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 5299
  • Christmas Eve (December 24) Gala Dinner per child: INR 2700 (from 5 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 5999
  • New Year's Eve (December 31) Gala Dinner per child: INR 2999 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 550 per person
  • Crib (infant bed) fee: INR 1500.0 per stay
  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children ages 0-7 are provided buffet meals when using existing bedding. Children ages 8-11 are provided buffet meals at half price.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Hotel Jaipur City Square
Four Points Sheraton Jaipur City Square
Four Points Sheraton Jaipur City Square Hotel
Four Points Sheraton Square
Four Points By Sheraton Jaipur Hotel Jaipur
4 Points By Sheraton Jaipur
Four Points by Sheraton Jaipur City Square
Four Points by Sheraton Jaipur City Square
Four Points by Sheraton Jaipur, City Square Hotel
Four Points by Sheraton Jaipur, City Square Jaipur
Four Points by Sheraton Jaipur, City Square Hotel Jaipur

Four Points by Sheraton Jaipur, City Square Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 122 out of 300 reviews
Rating 8 - Good. 93 out of 300 reviews
Rating 6 - Okay. 41 out of 300 reviews
Rating 4 - Poor. 17 out of 300 reviews
Rating 2 - Terrible. 27 out of 300 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service provided by the entire team. Hotel is in ideal location, very clean, hotel, rooms comfortable and very clean. Many thanks to Vishal from the reception team who welcomed me to the hotel and always checked that all was ok with me and ensured safe departure from the hotel. Thanks to Vishal for his hospitality and professionalism that he demonstrated in his work. Thanks to Dalveer, and Ranveer and rest of the housekeeping team for ensuring my room was comfortable, clean and all required amenities were in the room. Thanks to the restaurant team in ensuring meals were delicious at meal times and ensuring all were comfortable.
Stayed 6 nights in Jan 2025

4/10 Poor

Kartik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Vinayak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in the center of city Traffic and crowd
Stayed 2 nights in Jan 2025

8/10 Good

Rakesh

Stayed 3 nights in Jan 2025

4/10 Poor

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a real 4 Points

Don’t stay here. The hotel had many reviews of 1 out of 5. That is accurate. It’s an old hotel that needs a major renovation. I only review hotels that should be avoided. Take my word for it, this is a ONE star
Stayed 3 nights in Dec 2024

2/10 Terrible

Ankur

Traveled with family
The rooms are falling apart. It’s misleading when booking. The rooms were terrible.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aparna

Stayed 2 nights in Dec 2024

2/10 Terrible

Ashish

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is falsely advertised as a 5 star hotel. It is an older property that hasn’t been maintained and should be adjusted to a two star hotel. Pigeons were swimming in the pool. The room was dirty. The bed was old. The carpet in the hallway was passed its expiry date. I decided not to stay because the hotel was horrible. If you want a five star hotel, then try the Marriott.
Stayed 1 night in Nov 2024

6/10 Okay

Vishal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old property. Needs renovation
Stayed 1 night in Nov 2024

10/10 Excellent

hubert

People either in reception or in cleaning are very kind and helpful.
Stayed 3 nights in Oct 2024

6/10 Okay

Pranav

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
I was here for 8 days. The swimming pool was horrible and dirty. Kitchen staff and housekeeping staff were very helpful and accommodating. Need to update the hotel facilities if they really want to claim their status as a 5 star hotel. Overall 3/5 experience
Stayed 8 nights in Oct 2024

10/10 Excellent

Rahul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

vinod

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible
Stayed 2 nights in Apr 2024

2/10 Terrible

Richard, Diamond Bar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Hargurmail

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people were top notch. Owners need to spend money and update the flooring and lighting. Also need to clean up the outside.
Stayed 3 nights in Feb 2024

6/10 Okay

Poongunran

Liked: Cleanliness
Overall it was ok. Had to wait for an hour to get lunch when we were the only party in the restaurant. The hotel otherwise is a typical 3 star property
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023

2/10 Terrible

Divya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at many Sheraton properties around the world. This one probably ranks at the bottom of my list. The property is extremely old. Requires renovation and maintenance. It is not worthy of a four star rating. I had many issues during my stay. The first room we were given had a cockroach. No hot water in the shower (barely luke warm). I stayed there during the winter, so not having hot water was an issue. The food service at the restaurant is extremely slow. Overall very subpar experience for the price. Not at all worth it.
Stayed 4 nights in Dec 2023

6/10 Okay

Navneet

Traveled with partner
Disliked: Property conditions & facilities
Food was good, but the hotel condition is not as showcased in the pictures. Very poorly maintained. Also airport pick up is a scam, they say 800Rs but end up charging you more than 1000Rs when the actual Uber rate is around 130Rs. Wouldn’t recommend the hotel for the price.
Stayed 3 nights in Dec 2023

10/10 Excellent

Neha

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

8/10 Good

Ravleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water didn't get that hot in the shower
Stayed 1 night in Oct 2023

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

Hrithik

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst 5 star hotel ever!!!

Worst customer service ever. Initially when we came in staff refused to help assist with luggage. Then we were allocated a room where the air conditioning wasn't working. Then on the day of check-out at 9AM they call and ask when are you leaving the room. We asked the hotel can you please assist with a taxi as our driver cancelled totally ignored. Also they have a swimming pool, perhaps there's more piegons and their poop than human beings. I wonder how they're even a 5 star hotel. I highly recommend you don't stay at this hotel.
Stayed 2 nights in Sep 2023

6/10 Okay

Ramchander

Stayed 1 night in Aug 2023

8/10 Good

Dinesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023