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Shiv Vilas Resorts

5.0 star property

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Photo gallery for Shiv Vilas Resorts

Outdoor pool, sun loungers
Front of property
Lobby sitting area
Exterior
Outdoor pool, sun loungers

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Spa
  • Pool
  • Room service

Explore the area

Map
Jaipur Delhi Highway, Kukas, Jaipur, Amer, Rajasthan, 303101
  • Nahargarh Biological & Zoological Park
    ‪9 min drive‬
  • Amber Fort
    ‪11 min drive‬
  • Jal Mahal
    ‪15 min drive‬
  • Jaipur (JAI-Sanganer)
    ‪55 min drive‬

Room options

View all photos for Maharaja Suite

Maharaja Suite | Premium bedding, minibar, in-room safe, desk

Maharaja Suite

  • 1496 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite room with Private Terrace

Elite room with Private Terrace | Premium bedding, minibar, in-room safe, desk

Elite room with Private Terrace

  • 850 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Luxury 1 Suite

Luxury 1 Suite | Premium bedding, minibar, in-room safe, desk

Luxury 1 Suite

  • 914 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury 2 Suite

Luxury 2 Suite | Premium bedding, minibar, in-room safe, desk

Luxury 2 Suite

  • 950 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Regal Suite

Regal Suite | Premium bedding, minibar, in-room safe, desk

Regal Suite

  • 820 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elegant Room

Elegant Room | Premium bedding, minibar, in-room safe, desk

Elegant Room

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regent suite

Regent suite | Premium bedding, minibar, in-room safe, desk

Regent suite

  • 800 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Shiv Vilas Resorts

5-star Amer hotel with coffee shop/cafe
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Shiv Vilas Resorts offers 78 accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Amer hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Divine has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a full-service spa, Shiv Vilas Resorts features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a health club, and a hot tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Shiv Vilas Resorts is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Oriental Bay - This restaurant serves lunch and dinner.
Sheesh Mahal - This restaurant serves lunch and dinner. Open daily.
Flavors - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.
Patio - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Crystal - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,000 for adults and INR 700 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Crystal
  • Flavors
  • Oriental Bay
  • Patio
  • Sheesh Mahal

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2600 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5900
  • Christmas Eve (24 December) Gala Dinner per child: INR 2900 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 6900.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 2950.00 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 1000 for adults and INR 700 for children
  • Airport shuttle fee: INR 2300 per vehicle (one way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: INR 2600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hookah, alcohol and outside food are not permitted on the premises.
This property does not allow photo shooting, video recording, or filming activities for private or commercial use without permission.

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Shiv Vilas Palace Hotel Kukas
Shiv Vilas Palace Kukas
Shiv Vilas Japur Hotel Kukas
Shiv Vilas Japur Hotel
Shiv Vilas Japur Kukas
Shiv Vilas Japur Hotel Jaipur
Shiv Vilas Resorts Hotel Jamwa Ramgarh
Shiv Vilas Resorts Jamwa Ramgarh
Hotel Shiv Vilas Resorts Jamwa Ramgarh
Jamwa Ramgarh Shiv Vilas Resorts Hotel
Hotel Shiv Vilas Resorts
Shiv Vilas Resorts Hotel
Shiv Vilas Palace
Shiv Vilas Japur
Shiv Vilas Resorts Amer
Shiv Vilas Resorts Hotel
Shiv Vilas Resorts Hotel Amer

Shiv Vilas Resorts Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 3 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 5 out of 22 reviews

7.4/10

Cleanliness

6.6/10

Staff & service

9.0/10

Amenities

6.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Made in

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is NOT worth anyone's money, please stay ANYWHERE else, on in this property. It cost me $800 for 2 nights, and I don't think this property is worth $150.
Stayed 2 nights in Oct 2024

10/10 Excellent

Onkar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part warm welcome

8/10 Good

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent vacation
Stayed 3 nights in Jun 2019

6/10 Okay

Piyush

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
horrible experience which should have refunded
One thing after another with issues. First on arrival, the rooms requested with extra bed were not ready, then both rooms very freezing cold and heater not working, repair guys came and 2 hours later it started to warm up now we got to bed at 2am.. then in the morning find out the hotel water is not working in our room so again repair guys come and fix so we can finally get ready. at breakfast and dinner, most of the staff seemingly didn't understand our requests and just politely say yes to things but then don't do it. Had I not prepaid via hotels.com and also it being very late, I would have asked for a refund and went somewhere else.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful. However, the rooms; the bed is not comfortable, bathrooms are old, the pillows are not good.
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Spectacular lobby. Lovely staff. Rooms dated and in need of updating and repair. Very limited dining options.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2018

4/10 Poor

Sunil

Disliked: Cleanliness, staff & service
Disappointing Vilas Experience!
Overall the stay was a disappointment! We had a expectation of 5star service and all we got was 3 star experience! Starting from 2 hours delayed checkin, older room, empty mini bars refrigerators, poorly serviced restaurants due to untrained staff!! The hotels needs to seriously renovate its rooms and improve its service else it will surely loose it star rating!

2/10 Terrible

Naveen Gupta, Hartfort USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad staff with no manners
My wife is not Indian and they asked for passports and visa without notifying us this requirement in advance. They denied to accept the booking and was no help with no apologies for inconvenience. Recommend FairMont instead of this hotel. FairMont staff was very cordial and good hotel. AVOID SHIV VILLAS HOTEL
Stayed 2 nights in Dec 2017

10/10 Excellent

Sandeep, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to Amer Fort
Beautiful hotel, treated us like royalities, good food in breakfast. Rooms are very clean, Service was excellent, upgraded our room to suite.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extreme Disappointment
Please don't book this Hotel. You will be very disappointed. We were extremely disappointed right from the check-in till we check-out.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel shiv villas
The service in this hotel was exquisite. The staff could not do enough for us. Whatever we needed was catered for boy smiling, helpful staff members. I have never stayed anywhere where the staff was so dedicated. The downside is the hotel is about 30 minute drive outside of Jaipur and hard to get in and out of town without a car and driver. There is nothing to do in the area surrounding the hotel. But if you want to be away from hustle and bustle this could be a good choice. Hotel is very plush, lots of marble which makes it seem a bit soulless at times but we were upgraded to a lovely suite and as I have said the staff could not do enough for us so it was a lovely stay.

10/10 Excellent

Devika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shivvilas
View from the room was not at all good. Otherwise hotel and it's services are awesome.

2/10 Terrible

Maura

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hotel staff not nice
The hotel isn't a true palace, it was build in 2006. The front desk staff is very unfriendly and unhelpful.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
A bit disappointing
While the recently built hotel is made to look like an old palace, much of the rooms are dated. Our room had very poor lighting which made it difficult to read. Additionally, the hotel was nearly empty (in high season), which left for an eerie feeling and resulted in 2 of the 3 restaurants not being open. I would've expected more moderate prices, but they were charging taxi and dinner prices comparable with the Rambagh Palace (which is a real 5 star hotel). Please note that this hotel is a good 35 minutes from downtown Jaipur.

4/10 Poor

Greg, Brisbane, Australia

Disliked: Cleanliness, property conditions & facilities
Greg & Jane's Review
Positioned a fair distance from Town (travel time). Hotel was cold. Staff tried hard. Dissappointed with how dirty the place was. Pigeon poo everywhere. Beautiful gardens / pool area - but cant anyone see the pigeion poo. Quality of food at restaurant - ok. Dissappointing.

10/10 Excellent

Neelam, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious Hotel
We extremely enjoyed our stay at Shiv Villas. The hotel is just beautiful, lovely swimming pool area. great for weddings or week-end getaways. Close to the Amer Fort.

10/10 Excellent

Maharaja

Liked: Cleanliness, staff & service, room comfort
The Hotel to stay at when in Jaipur
The hotel staff went above and beyond to make our trip excellent.

4/10 Poor

Martha, Mexico City

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Never come back
Very bad experience. The hotel is very far from the city and they don't have any kind of transportation!. After 2 hours of waiting they find a transportation service for us. They lied about the price and it was a very high regarding the area costs. After many hours of discussion they accept to pay it for us, but that was no the idea. The breakfast buffet is the worst I have had in all Indian hoteles. The rooms are not as luxuriest as it seems in the page, the bed next to the wall totally uncomfortable for a couple. Finally it was a hot season and the air conditioner was not in service for hotel areas. I would never recomend it.

10/10 Excellent

Marcos Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um palácio com nome de Hotel.
Hotel muito limpo, a recepção nota DEZ, equipe de apoio DEZ, restaurante DEZ, sem dizer que o ambiente é maravilhoso, um verdadeiro palácio. Recomendo. Quero voltar. . . .
Stayed 2 nights in Jul 2018

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place - Maharaja style !
Great Place - Maharaja style !
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No nos alojaron teniendo todo pagado
Exijo que me reembolsen el dinero ya que no utilizamos los servicios abonados avisando con anticipación el cambio de fechas que no se concretó ya que habiendo ido al hotel no nos alojaron aduciendo que no tenían habitaciones disponibles