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Ascott Jakarta

4.5 star property

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Photo gallery for Ascott Jakarta

Premium bedding, in-room safe, desk, blackout drapes
Property entrance
Premium bedding, in-room safe, desk, blackout drapes
Outdoor pool, sun loungers
Concierge desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Spa
  • Room service
  • Parking included

Explore the area

Map
Jalan Kebon Kacang Raya No 2, Jakarta, Jakarta, 10230
  • Grand Indonesia
    ‪1 min walk‬
  • Thamrin City Shopping Mall
    ‪3 min walk‬
  • Bundaran HI
    ‪5 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Premier Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Premier Room, 1 Bedroom

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premium bedding, in-room safe, desk, blackout drapes

Premier Studio

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 3 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Premier Room, 3 Bedrooms

  • 1787 sq ft
  • Sleeps 5
  • 2 King Beds and 2 Twin Beds

View all photos for Premier Room, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Premier Room, 2 Bedrooms

  • 1517 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Bedrooms

  • 1346 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2-Bedroom Executive

Premium bedding, in-room safe, desk, blackout drapes

2-Bedroom Executive

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Studio Premier

Premium bedding, in-room safe, desk, blackout drapes

Studio Premier

  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Premier

Interior

2-Bedroom Premier

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 3-Bedroom Premier

Premium bedding, in-room safe, desk, blackout drapes

3-Bedroom Premier

  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for 1-Bedroom Premier

Premium bedding, in-room safe, desk, blackout drapes

1-Bedroom Premier

  • Sleeps 2
  • 1 King Bed

View all photos for 1-Bedroom Executive

Interior

1-Bedroom Executive

  • Sleeps 2
  • 1 King Bed

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About this property

Ascott Jakarta

4.5-star hotel in Central Jakarta
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, an outdoor tennis court, and coffee/tea in a common area. Housekeeping is available on request.
Ascott Jakarta offers 202 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, AME SPA. The spa is open daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to a full-service spa, Ascott Jakarta features an outdoor tennis court and an outdoor pool. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Ascott Jakarta has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Serumpun Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Indonesian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: IDR 177,600 for adults and IDR 88,800 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Serumpun Restaurant

Things to do

  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Yoga classes

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • Elevator (79 inch wide door)

More

  • 100% renewable energy
  • 2 buildings
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of IDR 1500000 per pet, per night, plus a deposit of IDR 1500000 per stay
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately IDR 177600 for adults and IDR 88800 for children
  • Airport shuttle fee: IDR 399600 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 399600 (one-way), (from 1 to 12 years old)
  • Pet deposit: IDR 1500000 per stay
  • Pet fee: IDR 1500000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Ascott Hotel Jakarta
Ascott Jakarta
Jakarta Ascott
Ascott Jakarta Hotel Jakarta
Ascott Jakarta Aparthotel
Ascott Jakarta Hotel
Ascott Jakarta Jakarta
Ascott Jakarta Aparthotel
Ascott Jakarta Aparthotel Jakarta

Ascott Jakarta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 266 out of 533 reviews
Rating 8 - Good. 188 out of 533 reviews
Rating 6 - Okay. 57 out of 533 reviews
Rating 4 - Poor. 12 out of 533 reviews
Rating 2 - Terrible. 10 out of 533 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice Richard

Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing stay, the staff was friendly and the room was nice.
Stayed 7 nights in Feb 2025

10/10 Excellent

Stephen R

Liked: Cleanliness, property conditions & facilities
This place is amazing, a luxury apartment essentially. Amazing location and less than 100 m from a mega mall (across the street).
Stayed 8 nights in Jan 2025

10/10 Excellent

Vivian

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrianus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is so beautiful and neat. Two bedrooms with a living room, dining area and separate kitchen. It gives me a vibe of housestay
Stayed 1 night in Jan 2025

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, room comfort
It was good for shopping but the furniture was a little bit old and during checkout I have requested the baggage trolley but they didn’t bring it to me at all I don’t know why.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elsie Nila, Citrus Heights

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
friendly, professional staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Anati

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and accommodating. Very near to shopping malls. Room was comfy and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Great property if you want anything and everything to be walking distance such as the grand mall or pther places such as clubs and bars
Stayed 1 night in Nov 2024

10/10 Excellent

Hardik

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good, big room with good amenities. Hotel close to two big malls within walking distance - plenty of local shopping experience. Good buffet breakfast at the hotel with enough vegetarian options. Hotel lobby also unique compared to other hotels. Only downside was the dryer in the hotel room was bad. Did a mistake of washing clothes in the inbuilt washer/dryer in room and it took more than 5 hours to dry the clothes(even then not dry fully) and in the process it actually damaged the clothes.
Stayed 1 night in Nov 2024

10/10 Excellent

Fazia Mozmeen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place!! Good staff!! Good breakfast options. Handy location for shopping.
Stayed 8 nights in Sep 2024

10/10 Excellent

Mohamed Ridza Bin

Liked: Cleanliness, property conditions & facilities
Convenient to walk from one shopping centre to another
Stayed 4 nights in Aug 2024

10/10 Excellent

Nor Azhar

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, room comfort

UN SÉJOUR EXTRAORDINAIRE !!!

Chambre grande comme un appartement très bien équipée, le staff de l’hôtel était souriant, aimable, professionnel en permanence, l’hôtel était à proximité de tout à pied. Je n’ai pas du tout aimé la ville de Jakarta et ça faisait donc du bien d’être dans ce sublime hôtel dans cette ville horrible.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nusa Kelana

Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 2 nights in Aug 2024

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities
Excellent hotel, which is very close to some of Jakarta’s largest malls. Unfortunately, the main pool was out of use and undergoing renovation which was not shared prior to booking and checking in. Had I known this, I would have booked an alternative hotel within the same price range.
Stayed 3 nights in Jul 2024

10/10 Excellent

Baniyas

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Gunalan, Ann Arbor

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Pg Hjh Rohaniah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were comfortable and spacious. The facilities were excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert Norman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly helpful and polite. The Spa massage was fantastic. The apartment itself had everything we needed, best apartment we’ve ever stayed in.
Stayed 8 nights in Jun 2024

8/10 Good

Mayumi, Shoreline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant for breakfast was very small for the size of hotel and overpriced. There were only three check-in desks and inefficient.
Stayed 2 nights in Jul 2024

8/10 Good

Khairil

Traveled with group
Liked: Cleanliness, room comfort

Great location. Great staff.

Can't beat the location. Central Jakarta with easy access to Grand Indonesia and close to Plaza Indonesia. Staff hospitality and service was amazing as usual. It's our 3rd stay here and although the rooms are a bit dated, they are big, clean and comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Monita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the Strategic location and closeby the shopping center.
Stayed 3 nights in May 2024

10/10 Excellent

GOEKHAN

Liked: Cleanliness
Stayed 2 nights in May 2024