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Best Western Senayan

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Senayan

Exterior
Lobby
Breakfast, lunch, dinner served; local and international cuisine
Meeting facility
Family Room, Multiple Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jalan Asia Afrika Pintu IX, Gelora Senayan, Jakarta, Jakarta, 10270
  • Plaza Senayan
    ‪2 min walk‬
  • Senayan City
    ‪3 min walk‬
  • fX Sudirman Mall
    ‪9 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking, No Windows

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking, No Windows

  • 334 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 3 Twin Beds, Non Smoking, No Windows

Family Room, 3 Twin Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 3 Twin Beds, Non Smoking, No Windows

  • 614 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, No Windows

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking, No Windows

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking, No Windows

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking, No Windows

Family Room, Multiple Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking, No Windows

  • 614 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds, Non Smoking, No Windows

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, No Windows

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room No Window

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple No Window

In-room safe, desk, laptop workspace, iron/ironing board

Family Triple No Window

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room No Window

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room No Window

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room No Window

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room No Window

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Executive Twin Room No Window

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room No Window

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room No Window

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Single Double No Window

In-room safe, desk, laptop workspace, iron/ironing board

Family Single Double No Window

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

Artotel Gelora Senayan Jakarta

Pool
Spa
Parking included
Free WiFi
4.0 out of 5, Very Good, (48)
The price is $64
per night
$78 total
includes taxes & fees
Jan 25 - Jan 26
Artotel Gelora Senayan Jakarta

About this property

Best Western Senayan

3.5-star Jakarta hotel with 1 restaurants, connected to a shopping center
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Best Western Senayan offers 137 accommodations with safes and complimentary bottled water. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Best Western Senayan has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Chill In Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chill In Cafe

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 200000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 125000 per person
  • Late check-out fee: IDR 200000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Best Western Senayan Hotel Jakarta
Best Western Senayan Hotel
Best Western Senayan Jakarta
Best Western Senayan Hotel
Best Western Senayan Jakarta
Best Western Senayan Hotel Jakarta

Best Western Senayan Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 11 out of 40 reviews" "
Rating 4 - Poor. 7 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two great shopping malls next to the hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Ron

Stayed 7 nights in May 2024

4/10 Poor

richard

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
First arrived and had requested a non smoking room. I paid a premium price for two nights. Got to the room and it reeked of smoke. Staff changed the room to a family room with three beds. No problem there really, but what was the problem is sewer gas was coming out of the bathroom floor drain. No matter how much water I put down the drain the sewer gas still came up and filled the bathroom and the room. It was miserable. Told staff but hotel was booked solid. Had to live with is. Staff was awesome but the room totally was dissipointing.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good but many issues to be considered
heck in was fast, room size was ok. Location was good as it is within walking distance to 2 nice malls . I have some points which should be highlighted; there is no window in the room, AC was not that cold, and the bathroom is not safe as there is steps within the bathroom that need extra caution to avoid falling down especially after taking a shower.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
- Location is good and convenient. - Price is good. - Shower - no hot water on 1st day/night. - The toilet roll holder is so far from the toilet bowl. - The towel rack should be fixed on the wall in the shower area NOT above the toilet bowl esp when it is lose and about to drop out of the wall.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Roy, Dallas, TX

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service is good, staff is friendly. The room has no windows , so I'm concerned about safety.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Dann, Beppu, Japan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice hotel, just next to shopping mall and close to MRT station
Stayed 1 night in Jun 2019

8/10 Good

Ivy, Malaysia

Traveled with group
Liked: Cleanliness, staff & service
Excellent friendly service; near to shopping malls; The lighting in the toilet room very bad.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel next to Plaza Senayan Shopping Center and Senayan City Shopping center
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible location
Great short vacation stay!
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent location, but hotel is quite old. Room got no windows and the toilet drainage is poor, toilet will flood if you take a long shower. Cafe food is decent.
Stayed 4 nights in Nov 2018

8/10 Good

Mu-Fang

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

kengo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Satoshi

Business traveler
Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Arman

Stayed 2 nights in May 2024

6/10 Okay

Mu-Fang

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Rachsid

Stayed 1 night in Feb 2024

10/10 Excellent

Shinnosuke

Stayed 1 night in Nov 2023

6/10 Okay

silanee

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

KOJI

Stayed 4 nights in May 2023