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Crowne Plaza Hotel Jakarta, an IHG Hotel

4.5 star property

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Photo gallery for Crowne Plaza Hotel Jakarta, an IHG Hotel

Outdoor pool
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception
Interior
Minibar, in-room safe, desk, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Gym

Explore the area

Map
Jln.Gatot Subroto Kav.2-3, Jakarta, Jakarta, 12930
  • Grand Indonesia
    ‪6 min drive‬
  • Blok M Square
    ‪6 min drive‬
  • Thamrin City Shopping Mall
    ‪6 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪47 min drive‬

Room options

Similar properties

Exterior

Mercure Jakarta Gatot Subroto

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (182)
The price is $56
per night
$67 total
includes taxes & fees
May 1 - May 2
Mercure Jakarta Gatot Subroto

About this property

Crowne Plaza Hotel Jakarta, an IHG Hotel

4.5-star hotel in Setiabudi
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
Crowne Plaza Hotel Jakarta, an IHG Hotel offers 357 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Crowne Spa has 2 treatment rooms including rooms for couples. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Hotel Jakarta, an IHG Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, 9 meeting rooms, and limo/town car service. Event facilities measuring 2303 square feet (214 square meters) include a conference center. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Crowne Plaza Hotel Jakarta, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Beranda Cafe - This restaurant serves breakfast, lunch, and dinner.
Yakitori Chidori - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Semanggi Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 12.50 for adults and USD 7 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Beranda Cafe
  • Semanggi Lounge
  • Yakitori Chidori

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,303 square feet of space)

Outdoors

  • In a regional park

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 1 and June 30.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.5 for adults and USD 7 for children
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Hotel Jakarta
Crowne Plaza Jakarta
Jakarta Crowne Plaza Hotel
Jakarta Crowne Plaza
Crowne Plaza Hotel Jakarta
Crowne Plaza Jakarta, An Ihg
Crowne Plaza Hotel Jakarta an IHG Hotel
Crowne Plaza Hotel Jakarta, an IHG Hotel Hotel
Crowne Plaza Hotel Jakarta, an IHG Hotel Jakarta
Crowne Plaza Hotel Jakarta, an IHG Hotel Hotel Jakarta

Crowne Plaza Hotel Jakarta, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 58 out of 305 reviews
Rating 8 - Good. 132 out of 305 reviews
Rating 6 - Okay. 68 out of 305 reviews
Rating 4 - Poor. 33 out of 305 reviews
Rating 2 - Terrible. 14 out of 305 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Ambience! Thank you 🙏 God bless ! More power
Stayed 3 nights in Mar 2020

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Yang Leng

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
2 night stay with broken aircon and change 3 rooms! Hotel not ready with new preium room but forcing guest to pay upgrade to stay during checkin
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Why is no breakfast included
Stayed 1 night in Jan 2020

8/10 Good

Xiaohua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Suleman

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 11 nights in Oct 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Tjioe giok ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Gonzalez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

All good Rooms need a bit more light
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Been here a couple of times. Love how grand the room and hotel is although the room rate & price might be on a pricier side as compared to other hotels in Jakarta.
Stayed 1 night in Sep 2019

6/10 Okay

Alan

Liked: Cleanliness, staff & service

Good

The hotel is generally OK! Price is reasonable. But I think they need to et the 4 lifts working instead of 2.
Stayed 2 nights in Jul 2019

10/10 Excellent

Chee Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jul 2019

8/10 Good

SANGIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Don

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Room needed update. Old peeling wallpaper, old tub with missing grout, etc.
Stayed 2 nights in Jul 2019

8/10 Good

LAN CHIU HSIANG

Liked: Staff & service, property conditions & facilities, room comfort
The old room has very bad smell in it
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Staff were great but the room is a tired and a little dark inside the rooms.
Stayed 4 nights in Apr 2019

8/10 Good

YU

Liked: Staff & service
Disliked: Property conditions & facilities

Clasicc hotel

Service was nice, but facility looks a bit old. Wifi was broken, hair dryer was also broken...
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Good place but some areas under upgrading

Place is grand but bit old. Room isolation is not the best, can hear activity from other room. Service is good and people are nice.
Stayed 2 nights in Mar 2019

10/10 Excellent

Low Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A family hotel

We are happy with our stay the staff are all very friendly make us feel at home the breakfast are the coffee shop need to make some changes on the menu for our 3 days stay the breakfast menu is the same overall our dtay was good and comfortable
Stayed 3 nights in Feb 2019