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Episode Gading Serpong

4.5 star property

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Photo gallery for Episode Gading Serpong

Outdoor pool
Premier Twin Room | 1 bedroom, minibar, in-room safe, desk
Exterior
Restaurant
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Breakfast available
  • Spa
  • 24/7 front desk
$83
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
Jl Gading Serpong Boulevard Barat Blok, S No 6 7, Gading Serpong, Banten, 15810
  • University Multimedia Nusantara
    ‪2 min walk‬
  • Indonesia Convention Exhibition
    ‪3 min walk‬
  • Summarecon Mall Serpong
    ‪3 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, desk

Family Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Premier Twin Room

Premier Twin Room | 1 bedroom, minibar, in-room safe, desk

Premier Twin Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, minibar, in-room safe, desk

Executive Twin Room

  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for Executive Room

1 bedroom, minibar, in-room safe, desk

Executive Room

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Premier Twin Room

1 bedroom, minibar, in-room safe, desk

Premier Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

1 bedroom, minibar, in-room safe, desk

Executive King Room

  • Sleeps 2

View all photos for Family Suite

1 bedroom, minibar, in-room safe, desk

Family Suite

  • Sleeps 3

View all photos for Executive Twin Room

1 bedroom, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2

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About this property

Episode Gading Serpong

4.5-star Gading Serpong hotel with restaurant
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a 24-hour business center, and valet parking.
Episode Gading Serpong offers 320 air-conditioned accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sandjong Spa & Wellness. Services include massages. The spa is open daily.
In addition to a full-service spa, Episode Gading Serpong features an outdoor pool and a fitness center. The hotel offers a restaurant. This 4.5-star property offers access to a 24-hour business center and 12 meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a children's pool, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Episode Gading Serpong has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Babah Ramu - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Uncovered valet parking on site (IDR 100,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 235,000 per person
  • A restaurant

Restaurants on site

  • Babah Ramu

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 235000 per person
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 2)
  • Uncovered valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Episode Gading Serpong Hotel
Episode Gading Serpong Gading Serpong
Episode Gading Serpong Hotel Gading Serpong

Episode Gading Serpong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 8 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rizal

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jon

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed here twice. Area outside is improving. Before didn’t feel safe crossing the busy road and the market opposite felt unwelcoming
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfian

Stayed 3 nights in Dec 2024

10/10 Excellent

Nour, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff
Stayed 2 nights in Dec 2024

6/10 Okay

MELIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Stayed 4 nights in Oct 2024

10/10 Excellent

Somi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location & clean hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Benjamin Hng

Business traveler
The hotel looks old. The amenities need to be upgraded.
Stayed 3 nights in May 2024

10/10 Excellent

Nour, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel, will come back again
Stayed 5 nights in Apr 2024

8/10 Good

Sebastian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Services need to be improved. Staff needs to be more warmest this comparing it to the JHL solitaire. Other than that, good stay for what you pay.
Stayed 3 nights in Apr 2024

6/10 Okay

Minshu

Traveled with family
Liked: Cleanliness, amenities
There was a continuous construction noise while I was staying there non-stop even in 3 am midnight. I can't sleep well. Also the sink stopper was broken. I requested the staff to fix it. Someone came and was not able to fix it.
Stayed 2 nights in Feb 2024

6/10 Okay

RACHEL

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

2023 Dec Visit

Stayed 4 nights in Dec 2023

6/10 Okay

Julie

Stayed 1 night in Sep 2023

10/10 Excellent

Johan Hendrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to try

great hotel and pleasant services.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy rooms, great customer service.
Stayed 1 night in Sep 2023

4/10 Poor

Winli

Traveled with family and small children
Disliked: Staff & service
The room is quite small and they didn't really check the room condition. No communication between receptionist and F&B staff at all.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the experience at the hotel was very satisfactory. The staff are very polite and respectful. The rooms are very well decorated and overall one gets very energetic vibes. The only inconvenience I faced was elevators. To get elevator on time is very difficult, although there are 4 of them working at same time. There is a very long waiting time for it. The hotel needs to improve their elevator programme.
Stayed 4 nights in Mar 2023

10/10 Excellent

Edmund

Stayed 2 nights in Aug 2022

2/10 Terrible

Nicholas

Stayed 1 night in Jun 2022

10/10 Excellent

Stephen

Stayed 1 night in Feb 2022

8/10 Good

Steven

Business traveler
Liked: Cleanliness, room comfort

Refund of advance deposit failure

Refund using credit card advance deposit did not get voided when checking out sighting offline. Worried about the customer service forgetting to reverse the credit card advance deposit.
Stayed 3 nights in Mar 2025

6/10 Okay

Sunho

Stayed 1 night in Jan 2025

10/10 Excellent

Textile

Stayed 3 nights in Dec 2024

6/10 Okay

Kosuke

Stayed 3 nights in Nov 2024