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Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

View from room
Point of interest
Exterior
Meeting facility
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440
  • Emporium Pluit Mall
    1 min walk
  • Jakarta History Museum
    7 min drive
  • Mangga Dua Square
    9 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    24 min drive

Room options

View all photos for Standard Room, 1 Twin Bed (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Twin Bed (High Floor)

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Corner

Standard Room, 1 Queen Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Corner

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds

  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed (High Floor)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

View from room

Standard Room, 1 Queen Bed, Accessible

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed

  • 251 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

3.5-star Jakarta hotel, connected to a shopping center in Jakarta Utara
A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel offers 297 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2056 square feet (191 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,056 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Holiday Inn Express Jakarta Pluit
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Pluit
Holiday Inn Express Pluit Citygate
Holiday Inn Express Pluit Citygate Hotel
Holiday Inn Express Pluit Citygate Hotel Jakarta
Holiday Inn Express Jakarta Pluit Citygate Hotel
Inn Express Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate an IHG Hotel
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel Hotel
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel Jakarta

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 141 out of 486 reviews" "
Rating 8 - Good. 231 out of 486 reviews" "
Rating 6 - Okay. 75 out of 486 reviews" "
Rating 4 - Poor. 27 out of 486 reviews" "
Rating 2 - Terrible. 12 out of 486 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

SHUQI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

RUDOLPH

Liked: Cleanliness, staff & service
The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio.
Stayed 1 night in Aug 2024

8/10 Good

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express Jakarta Pluit Citygate
Used as a base for some work locally comfortable and helpful staff
Stayed 7 nights in Jul 2024

10/10 Excellent

RUDOLPH

Liked: Property conditions & facilities
Friendly efficient staff. Plentiful dining choices in the connected mail. Convenient location to Jakarta International Airport.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Business trip
Hotel is conveniently close to airport good for short stay not recommended for long. Breakfast was average
Stayed 10 nights in Jul 2024

10/10 Excellent

DANIEL, Woodinville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, breakfast was a bit disappointing.
Stayed 5 nights in Jun 2024

8/10 Good

Irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Check-in was smooth and straight forward. The receptionist staff were pleasant and professional, so did the member of staff who served the breakfast. The room was standard as expected, however, the carpet was stained and looks dirty. There were dirty marks on the bedsheet and pillows. I called the reception and they immediately sent someone who changed the bedsheet and all pillow covers. This member of housekeeping team they sent to my room was very polite and friendly. The next morning I found one if the bath towells smells musty..as if it hadn't been washed. Thankfully the other bath towell was fresh and clean. Not all member of staff was friendly, one of the staff member who responsibles to look after the lift was very very rude. Even after he said that maybe the lift emergency phone was broken, still he remains rude at that point. I will not stay in this hotel again.
Stayed 1 night in Apr 2024

6/10 Okay

James

Stayed 2 nights in Apr 2024

10/10 Excellent

Gunawan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with superb Breakfast!
Stayed 3 nights in Apr 2024

10/10 Excellent

Tony, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent guest service from the front receptionist Mr Agustin and others that willing to do more for guest satisfaction.
Stayed 2 nights in Apr 2024

10/10 Excellent

SUJANI

Stayed 1 night in Mar 2024

2/10 Terrible

Senem

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

6/10 Okay

Lawrence

Terrible hotel. Hotel reception in some far corner with no direct access. Breakfast is quite a waste of time, only thing that was presentable was fried eggs.
Stayed 2 nights in Feb 2024

6/10 Okay

Makmur

Traveled with family
Liked: Staff & service
Good location n very convinient. Access to airport and food is great
Stayed 5 nights in Feb 2024

8/10 Good

Niece Koniman

Stayed 1 night in Feb 2024

8/10 Good

Azies

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent one night
Stayed 1 night in Jan 2024

8/10 Good

Fifi

Stayed 1 night in Jan 2024

4/10 Poor

Kelvin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Issue hotel room at low floor. Room room too hard to open and close. Bed is too soft and pillow is too thin.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel choice
Excellent location adjacent to mall, excellent customer service, clean room. However, breakfast quality needs to be improved. Staying for 4 nights, breakfast choices everyday the same.
Stayed 4 nights in Dec 2023

10/10 Excellent

Martini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been staying in this hotel for more than 8 years everytime I come to Jakarta. This time I found many improvement and staff also so helpful. Location also the best. The shopping centre even better now.
Stayed 2 nights in Dec 2023

8/10 Good

Sejili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Edy

Liked: Cleanliness, staff & service
Location is the major plus about this hotel. It’s located next to a shopping mall with lots of food and drink to choose from. The hotel room looked old and a bit dirty. Beddings and bathroom didn’t look very clean.

8/10 Good

Makmur

Stayed 3 nights in Dec 2023