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DoubleTree by Hilton Jakarta Kemayoran

5.0 star property

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Photo gallery for DoubleTree by Hilton Jakarta Kemayoran

Outdoor pool
Deluxe Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes
Interior
Deluxe Suite, 2 Bedrooms | Living area | 32-inch TV with satellite channels, DVD player, iPod dock
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jalan Griya Utama, Blok B No 1, Jakarta, Jakarta, 14350
  • Jakarta International Expo
    ‪4 min drive‬
  • Pasar Baru
    ‪5 min drive‬
  • SeaWorld Ancol
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area | 32-inch TV with satellite channels, DVD player, iPod dock

Deluxe Suite, 1 King Bed

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 2 Bedrooms

  • 1378 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony

Premium Suite, 1 King Bed, Balcony | Living area | 32-inch TV with satellite channels, DVD player, iPod dock

Premium Suite, 1 King Bed, Balcony

  • 1033 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Jakarta Kemayoran

5-star hotel in Old Jakarta
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a health club, a poolside bar, and 24-hour room service.
DoubleTree by Hilton Jakarta Kemayoran offers 257 air-conditioned accommodations with iPod docking stations and DVD players. Premium satellite television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool, DoubleTree by Hilton Jakarta Kemayoran provides an outdoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 14795 square feet (1375 square meters) include conference space. This luxury hotel also offers a terrace, barbecue grills, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

DoubleTree by Hilton Jakarta Kemayoran has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Botany Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 211,750 for adults and IDR 105,875 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botany Restaurant

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • DVD player
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14,795 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 8 2025 to May 31 2025 (dates subject to change):
  • Breakfast
The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • Bar/Lounge
  • Dining venue(s)
The property will be renovating from September 1 2024 to June 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 423500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 105875 for children
  • Airport shuttle fee: IDR 430000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Jakarta
Holiday Inn Jakarta Kemayoran
Holiday Inn Kemayoran
Holiday Inn Kemayoran Hotel
Holiday Inn Kemayoran Hotel Jakarta
Holiday Inn Kemayoran Jakarta
Jakarta Holiday Inn
Jakarta Kemayoran
Kemayoran
Kemayoran Jakarta
Holiday Inn Jakarta Kemayoran Hotel
Holiday Inn Jakarta Kemayoran
Holiday Inn Jakarta Kemayoran an IHG Hotel
DoubleTree by Hilton Jakarta Kemayoran Hotel
DoubleTree by Hilton Jakarta Kemayoran Jakarta
DoubleTree by Hilton Jakarta Kemayoran Hotel Jakarta

DoubleTree by Hilton Jakarta Kemayoran Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Abdul Azeez Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Alwin

Stayed 2 nights in Sep 2024

10/10 Excellent

Bennardo

Stayed 3 nights in Sep 2024

8/10 Good

Shella

Traveled with group
Liked: Cleanliness, staff & service
Stayed with a friend for one night. Check in was fast and they accommodated our request for an early check in. The room is spacious enough for two of us, everything was great until we found out that the hand shower didn’t work, only the rain shower. Informed to the staff and they will look into it. Overall it’s a good experience, Will recommend it to friends.
Stayed 1 night in Sep 2024

10/10 Excellent

Tomoya

Stayed 1 night in Aug 2024

10/10 Excellent

Sandeep

Business traveler
Liked: Amenities
Stayed 2 nights in Aug 2024

8/10 Good

Boon Keng

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent dining service!
I had a very comfortable stay with wonderful service from all the staff, especially Dwiki (the dining staff head) who was very friendly, helpful and professional. He made sure that I tasted all the wonderful Indonesian specialty dishes. His love and care for culturally rich and diverse Indonesian cuisines had made my stay a wonderful experience. Thank you very much to this dedicated staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Goksel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and great breakfast, thanks
Stayed 2 nights in Jun 2024

10/10 Excellent

Vinay

Stayed 4 nights in May 2024

8/10 Good

Kok Guan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Syena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Apr 2024

4/10 Poor

HIROMI

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

KITAE

Stayed 6 nights in Dec 2024

6/10 Okay

Vincent

Stayed 2 nights in Dec 2024

6/10 Okay

wai chung

Business traveler
Liked: Cleanliness, staff & service
Overall situation & service were rather good but the room condition was unacceptable. The air-conditioner had no control on temperature. Once it was turned on, the room would be freezing.
Stayed 2 nights in Dec 2024

8/10 Good

Seokho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
재사용 유리물병안에서 냄새가 나서 물을 사다먹음. 또 보증금 취소하는 것을 직원이 잊어버림. 몇번 취소 해야 한다고 내가 요청해서 취소 됨.
Stayed 2 nights in Sep 2024

4/10 Poor

YOUNG GUK

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
전체적으로 실망함. 오래된 객실 냄새. 숙박비 영수증과 청구내역 다름
Stayed 2 nights in Sep 2024

10/10 Excellent

Chanhong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다음에도 갈 예정
호텔 옆으로 푸드센텀이 있고 길 건너에 편의점이 있음(한국 봉지 라면 망 판매) 조식이 맛있지만 헬스장 시설은 좋지 않음(덤벨도 분실?, 시설 낙후)
Stayed 1 night in Sep 2024

10/10 Excellent

Platech Co Ltd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

JEN-HSIU

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

JEN-HSIU

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service were so nice:)
Stayed 1 night in Aug 2024