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Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 3 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers spa services, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Horison Grand Serpong is a smoke-free property.

  • Spa services on site
  • Luggage storage
  • Elevator
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Meeting rooms
  • Total number of rooms - 305
  • No accessible shuttle
  • Number of floors - 11
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Number of buildings/towers - 1
  • Smoke-free property

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Room Amenities

Horison Grand Serpong offers 305 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Free bottled water
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Lotus Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

  • Massages

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 123000 for adults and IDR 61500 for children
  • Self parking fee: IDR 5000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 17

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is cleaned with disinfectant

Contactless check-out is not available

Security system

Debit cards not accepted

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Staffed front desk

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

Hotel Names

  • Best Western Serpong
  • Best Western Serpong Hotel
  • Best Western Serpong Hotel Tangerang
  • Best Western Serpong Tangerang
  • Grand Serpong Hotel Tangerang
  • Grand Serpong Tangerang
  • Grand Serpong
  • Horison Grand Serpong Hotel Tangerang
  • Horison Grand Serpong Hotel
  • Horison Grand Serpong Tangerang
  • Grand Serpong Hotel
  • Horison Grand Serpong Hotel
  • Horison Grand Serpong Tangerang

Hotel Reviews

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