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Hotel Ciputra Jakarta

4.0 star property

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Photo gallery for Hotel Ciputra Jakarta

Outdoor pool, sun loungers
Front of property - evening/night
Food and drink
Outdoor pool, sun loungers
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Housekeeping
$52
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
Jalan Letnan Jendral S Parman, Jakarta, Jakarta, 11470
  • Place, Mal Ciputra Mall
    ‪1 min walk‬
  • Place, Central Park Mall
    ‪13 min walk‬
  • Place, Taman Anggrek Mall
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪19 min drive‬

Room options

View all photos for Grand Double Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, rollaway beds

Grand Double Room, 1 Queen Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ciputra Deluxe Queen Room

In-room safe, desk, iron/ironing board, rollaway beds

Ciputra Deluxe Queen Room

  • Sleeps 2

View all photos for Ciputra Deluxe Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Ciputra Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 290 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ciputra Deluxe Queen

In-room safe, desk, iron/ironing board, rollaway beds

Ciputra Deluxe Queen

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room

  • 290 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premium Queen

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Premium Queen

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Premium Twin

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Premium Twin

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

In-room safe, desk, iron/ironing board, rollaway beds

Presidential Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Queen Room

  • Sleeps 2

View all photos for Executive Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Executive Twin Room

  • Sleeps 2

View all photos for Executive Queen Room

In-room safe, desk, iron/ironing board, rollaway beds

Executive Queen Room

  • Sleeps 2

View all photos for Deluxe Premium Queen Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Premium Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe Premium Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Premium Twin Room

  • Sleeps 2

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 Queen Bed

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, rollaway beds

Suite

  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cabana Family Suite Room

Cabana Family Suite Room | In-room safe, desk, iron/ironing board, rollaway beds

Cabana Family Suite Room

  • 883 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, iron/ironing board, rollaway beds

Presidential Suite

  • 882 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabana Family Suite Room

In-room safe, desk, iron/ironing board, rollaway beds

Cabana Family Suite Room

  • Sleeps 2

View all photos for Suite

In-room safe, desk, iron/ironing board, rollaway beds

Suite

  • Sleeps 2

View all photos for Grand Deluxe Room

In-room safe, desk, iron/ironing board, rollaway beds

Grand Deluxe Room

  • Sleeps 2

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About this property

Hotel Ciputra Jakarta

4-star Jakarta hotel, connected to a shopping center in Grogol
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Hotel Ciputra Jakarta offers 336 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s).
In addition to a full-service spa, Hotel Ciputra Jakarta features an outdoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a children's pool, spa services, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered valet parking is available on site.

Hotel Ciputra Jakarta is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Gallery Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13 for adults and USD 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gallery Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 30 steps to reach entrance
  • Accessible bathtub
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (37 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 for adults and USD 6.5 for children
  • Airport shuttle fee: USD 32 per vehicle (one-way)
  • Rollaway bed fee: USD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Bookings in Executive Queen, Executive Twin, Cabana Family Suite, Suite, and Presidential Suite categories include access to the club lounge for 2 guests. Additional guests will be charged IDR 225,000 per person for breakfast in the club lounge.
Guests who smoke in a non-smoking room will be subject to penalties (IDR 1,000,000).

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ciputra
Ciputra Hotel
Ciputra Hotel Jakarta
Ciputra Jakarta
Ciputra Jakarta Hotel
Hotel Ciputra
Hotel Ciputra Jakarta
Jakarta Ciputra
Jakarta Ciputra Hotel
Jakarta Hotel Ciputra

Reviews

Hotel Ciputra Jakarta Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 338 out of 907 reviews
Rating 8 - Good. 378 out of 907 reviews
Rating 6 - Okay. 138 out of 907 reviews
Rating 4 - Poor. 36 out of 907 reviews
Rating 2 - Terrible. 17 out of 907 reviews

Reviews

10/10 Excellent

Xing

Stayed 3 nights in Aug 2025

6/10 Okay

Jonas

Stayed 1 night in Aug 2025

8/10 Good

Jonas

Traveled with family
Liked: Cleanliness, staff & service
I stayed in this hotel several times and I like it due to the convenience. Right at the mall and close to everywhere, dinning options. However the property is too old and needs some improvements. I stayed in different rooms/floors and always have problems with shower head. The shower head looks to old and rusted, the water flow is bad, you need to stay close to the shower head everytime you take shower. Management needs to change all if those shower head and do a deep cleaning to keep this property better
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful introduction to my 2 week journey through Java and Bali. The staff was attentive and always helpful. The gym honestly has everything you could need. Oh and how could I forget the delicious breakfast. Would highly recommend.
Front entrance statues
View from room
View from room
Mall connected to the hotel
Stayed 2 nights in Jul 2025

8/10 Good

Hui Yu

Liked: Cleanliness, staff & service, amenities
The hotel staff are caring and kind. Make sure to let them know if you have any requests or questions and they will do their best to accommodate you.
Stayed 5 nights in Jul 2025

10/10 Excellent

Melanti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+++Location.. easy to find..mall direct connection is very convenient..food choices delicious.. +++Prices affordable - - -Lights are old and too Dark.. no USB outlets..need to bring old traditional electric plugs.. Water plumbing maintenance is needed... Plumbing are leaking when turning On . +++ overall... I stayed 2 times 2+3 nights in Aug 2025.. I will be back again later this year 👍
Stayed 3 nights in Aug 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have been staying here for the 3rd times n its still great to b staying here. dont have to worry abt getting hungry in the middle of the night coz the my have a 24hrs room service with great food..
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanti

Liked: Property conditions & facilities
Location convenient Price affordable
Stayed 2 nights in Jul 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall at the hotel is a very convenient thing. Bus station is near by. Bar is small but nice.
Stayed 6 nights in Jul 2025

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service
Hotel Staff helpful. Good location however property is old and needs an upgrade
Stayed 2 nights in Jul 2025

10/10 Excellent

boon cheong

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i like when we enter the room it’s always cooling after a hot day shopping.. not many hotel is willing to cool the room when its empty.. thank u very much ciputra.. its my 2nd stay n i’ll continue to stay there when im in jakarta..
Stayed 4 nights in Jun 2025

6/10 Okay

Teck Shen, Singapore

Business traveler
Rooms were big and clean. However the renovations are dated and seriously require an update. The air smells damp and towels are brownish. Not much selections on TV channels. Although there's a mall next to it, the food selections were limited.
Stayed 1 night in Jun 2025

10/10 Excellent

Fay megun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good with Indonesian vibes. Staff friendly. Great that hotel is connected to mall
Stayed 2 nights in Jun 2025

8/10 Good

Teck Shen, Singapore

Business traveler
It’s a big legacy hotel. In need of upgrade in the rooms.
Stayed 1 night in Jun 2025

8/10 Good

Asmara

Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in May 2025

10/10 Excellent

Robert

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good.
Stayed 5 nights in May 2025

10/10 Excellent

KHOON SONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and close to the shopping area.
Stayed 2 nights in May 2025

8/10 Good

Jeffrey, Bethel Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is beautiful inside; spacious, attention to design & detail. All staff we had contact with were all one could want from a large hotel. The breakfast buffet was very good, many well done selections. The hotel has two indoor connections to the adjoining mall. With all the good we wanted to rate a 3.5. So much deserves a 4 but even with the attention and updating done it needs attend to the electric outlet replacements and updates to the bathrooms. If done this would be a solid 4 star hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kezia Solveig

Liked: Cleanliness, staff & service, room comfort

Love their staff, they're the best!

Every time I visit Jakarta, Hotel Ciputra Jakarta been my first choice. And been stayed in this hotel often lately. I love the staff, they're the best. And they're very accommodate.
Stayed 4 nights in May 2025

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short and sweet

It’s really a wonderful stay with a best hotel and very wonderful staff make you feel you are at home Very friendly and good manager mask any thing to make your trip very very comfortable
Stayed 3 nights in May 2025

8/10 Good

Yunisa

Stayed 7 nights in Apr 2025

8/10 Good

Yunisa

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

jyothi, PROSPECT HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
—
Stayed 1 night in Apr 2025

8/10 Good

David, Flushing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Electric outlet turns off when lights go off so can’t charge phone next to bed. WiFi is too slow
Stayed 2 nights in Apr 2025